Good to know
|Distance to city centre||5,5 km|
Time of year
Show reviews that mention
|bansko||in 4 reviews|
|experiance||in 3 reviews|
|facilities were very good||in 14 reviews|
|great place||in 17 reviews|
|inproved||in 3 reviews|
|internet connection||in 10 reviews|
|mineral water||in 33 reviews|
|room was clean||in 19 reviews|
|staff excellent||in 32 reviews|
|steam bath||in 6 reviews|
|swimming pool||in 47 reviews|
|towels in the room||in 11 reviews|
I particularly liked the location in a beautiful Bulgarian village. I also liked the food and the original bulgarian pastry "banica", in particular, which is made fresh in the kitchen of the restaurant every morning for breakfast. Good job Aqvilon Residence!
What I didn't like was that guests were smoking around the swing pool and the open area of the restaurant. An instruction card at the reception (and in each room) claimed that smoking is forbidden in the whole residence and asked guests to enjoy their smoking outside. Nobody enforced that rule, thought and smokers were never challenged. Sorry Aqvilon Residence - this is not a good culture - what is written should be followed.
Everything was great! The staff was kind and friendly. We are very pleased with our stay. I definitely recommend this place.
It is our 4th time being here, we like it a lot
The thermal water was amazing. The staff was great and friendly. The food was great and the cappuccino was very good as well. The location was nice and the place was clean. Everything was great having in mind the fact that we have stayed there four times already.
The parking place was too small for a limited number of cars. There was nothing else we didn't like about this place. Everything else was really good. We are definitely going to stay here again for sure.
Acceptable breakfast, genuine persons, helpful manager, nice position close to Bansko ( by car or taxi), good outdoor swimming pool.
Two employees only capable to speak English (manager included). We arrived and our room (108) was totally not according to our expectations: stains everywhere and especially on the sofa. Furniture very cheap and outdated, probably the last painting of the walls was few years ago. We complained at the reception but the employee did not speak English. We managed to call the manager who was very kind and helpful and our room was changed with another bit better (but we had to wait one hour because was not clean). Indoor swimming pool poorly maintained ( a lot of mold everywhere and Shower in the Spa without hot water).The cleaning ladies took away dirty bath towels that were not replaced within 24 hrs. We have been told that they were out of towels. Fortunately we had two bathrobes gently provided by the hotel manager. This was the second time in this hotel (the previous time 2013) and we were really disappointed. We suggest the property owner a general refurbishment of the hotel which has enormous potentials. The price per day (around 140 euro , breakfast included ) was really too much for we had.
based on 346 reviews
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- Friendly service
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Reviews about Aquilon Residence
Most popular landmarks
- Bansko Ski Resort 7 km
- Dobrinishte Ski Resort 8,6 km