Guest reviews
Overall rating
8,1
Excellent
Based on 14 reviews
Cleanliness
8,2
Comfort
8,0
Pick-up/Drop-off
8,2
Value for money
8,0
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
3
2
2
0
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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7,6
Pros: Pick up and drop off both very easy
Cons: Obviously previous occupants had spilt coffee around centre console and cleaners had missed it
review from
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9,6
Pros: Always have great service from Avis particularly their understanding that our time re meetings is fluid and may not go to plan. Their ability to work with us and their flexibility with our rentals and returns is invaluable to our companies
review from
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5,6
They don’t answer phone calls
Cons: Did not specfy any where the type of fuel on the car or paperwork
review from
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5,2
Did not receive what I had booked
Cons: One of the most uncomfortable cars I have ever driven, tinny, rattly and generally just a poor quality product
review from
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2,0
Very rude manager
Pros: We booked a car from Avis at the Sydney Airport and when we went to pickup the car they told us that they don't have the car that we booked. The Manager Mahmood was we rude and even was refusing to give us any vehicle. I don't understand why a company like Avis hire people like him? I don't recommend this car rental location to anyone.
review from
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6,4
Didn't get the car as I expected.
Pros: The location is good and the PaperWorks are simple.
Cons: The remote control was broken, and the rear trunk couldn't opened easily. No back up camera!
review from
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10,0
Quick and easy
Pros: Picked up the car at Sydney airport. Counter was just outside customs area, cars a 2 minute walk across the street.
Cons: Car had 41k miles on it.
review from
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10,0
Pros: Fast, friendly easy and the car was just across from arrivals. I didn't have to take a bus to get the car. Everything was so close
review from
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FAQs about hiring a car from Avis in Mascot
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Does Avis have a car hire location at the airport: Kingsford Smith airport (SYD)?
Does Avis offer shuttle or airport pick-up services from Kingsford Smith airport (SYD)?
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