Guest reviews
Overall rating
7,6
Good
Based on 2 248 reviews
Cleanliness
8,5
Comfort
8,0
Pickup/dropoff
8,3
Value for money
8,0
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
-
9,6
Pros: Always have great service from Avis particularly their understanding that our time re meetings is fluid and may not go to plan. Their ability to work with us and their flexibility with our rentals and returns is invaluable to our companies
review from
-
5,6
They don’t answer phone calls
Cons: Did not specfy any where the type of fuel on the car or paperwork
review from
-
5,2
Did not receive what I had booked
Cons: One of the most uncomfortable cars I have ever driven, tinny, rattly and generally just a poor quality product
review from
-
2,0
Very rude manager
Pros: We booked a car from Avis at the Sydney Airport and when we went to pickup the car they told us that they don't have the car that we booked. The Manager Mahmood was we rude and even was refusing to give us any vehicle. I don't understand why a company like Avis hire people like him? I don't recommend this car rental location to anyone.
review from
-
6,4
Didn't get the car as I expected.
Pros: The location is good and the PaperWorks are simple.
Cons: The remote control was broken, and the rear trunk couldn't opened easily. No back up camera!
review from
-
10,0
Quick and easy
Pros: Picked up the car at Sydney airport. Counter was just outside customs area, cars a 2 minute walk across the street.
Cons: Car had 41k miles on it.
review from
-
10,0
Pros: Fast, friendly easy and the car was just across from arrivals. I didn't have to take a bus to get the car. Everything was so close
review from
-
9,6
Pros: Always have great service from Avis particularly their understanding that our time re meetings is fluid and may not go to plan. Their ability to work with us and their flexibility with our rentals and returns is invaluable to our companies
review from
-
10,0
Quick and easy
Pros: Picked up the car at Sydney airport. Counter was just outside customs area, cars a 2 minute walk across the street.
Cons: Car had 41k miles on it.
review from
-
10,0
Pros: Fast, friendly easy and the car was just across from arrivals. I didn't have to take a bus to get the car. Everything was so close
review from
-
5,6
They don’t answer phone calls
Cons: Did not specfy any where the type of fuel on the car or paperwork
review from
-
5,2
Did not receive what I had booked
Cons: One of the most uncomfortable cars I have ever driven, tinny, rattly and generally just a poor quality product
review from
-
2,0
Very rude manager
Pros: We booked a car from Avis at the Sydney Airport and when we went to pickup the car they told us that they don't have the car that we booked. The Manager Mahmood was we rude and even was refusing to give us any vehicle. I don't understand why a company like Avis hire people like him? I don't recommend this car rental location to anyone.
review from
-
6,4
Didn't get the car as I expected.
Pros: The location is good and the PaperWorks are simple.
Cons: The remote control was broken, and the rear trunk couldn't opened easily. No back up camera!
review from
Where can I find Avis hire cars in Mascot?
Terminal Building, Avis car hire
Address
Terminal BuildingPhone
+61 283 742 847FAQs about hiring a car from Avis in Mascot
How many car hire locations does Avis have in Mascot?
Avis has 1 car hire location in Mascot. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Kingsford Smith Airport (SYD)?
No (according to our data)
Does Avis offer shuttle or airport pick-up services from Kingsford Smith Airport (SYD)?
Yes