Guest reviews
Overall rating
7,6
Good
Based on 2 249 reviews
Cleanliness
8,5
Comfort
8,0
Pick-up/Drop-off
8,3
Value for money
8,0
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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customer service
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car was clean
great car
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car was great
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9,6
Pros: Always have great service from Avis particularly their understanding that our time re meetings is fluid and may not go to plan. Their ability to work with us and their flexibility with our rentals and returns is invaluable to our companies
review from
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5,6
They don’t answer phone calls
Cons: Did not specfy any where the type of fuel on the car or paperwork
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5,2
Did not receive what I had booked
Cons: One of the most uncomfortable cars I have ever driven, tinny, rattly and generally just a poor quality product
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2,0
Very rude manager
Pros: We booked a car from Avis at the Sydney Airport and when we went to pickup the car they told us that they don't have the car that we booked. The Manager Mahmood was we rude and even was refusing to give us any vehicle. I don't understand why a company like Avis hire people like him? I don't recommend this car rental location to anyone.
review from
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6,4
Didn't get the car as I expected.
Pros: The location is good and the PaperWorks are simple.
Cons: The remote control was broken, and the rear trunk couldn't opened easily. No back up camera!
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10,0
Quick and easy
Pros: Picked up the car at Sydney airport. Counter was just outside customs area, cars a 2 minute walk across the street.
Cons: Car had 41k miles on it.
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10,0
Pros: Fast, friendly easy and the car was just across from arrivals. I didn't have to take a bus to get the car. Everything was so close
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9,6
Pros: Always have great service from Avis particularly their understanding that our time re meetings is fluid and may not go to plan. Their ability to work with us and their flexibility with our rentals and returns is invaluable to our companies
review from
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10,0
Quick and easy
Pros: Picked up the car at Sydney airport. Counter was just outside customs area, cars a 2 minute walk across the street.
Cons: Car had 41k miles on it.
review from
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10,0
Pros: Fast, friendly easy and the car was just across from arrivals. I didn't have to take a bus to get the car. Everything was so close
review from
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5,6
They don’t answer phone calls
Cons: Did not specfy any where the type of fuel on the car or paperwork
review from
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5,2
Did not receive what I had booked
Cons: One of the most uncomfortable cars I have ever driven, tinny, rattly and generally just a poor quality product
review from
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2,0
Very rude manager
Pros: We booked a car from Avis at the Sydney Airport and when we went to pickup the car they told us that they don't have the car that we booked. The Manager Mahmood was we rude and even was refusing to give us any vehicle. I don't understand why a company like Avis hire people like him? I don't recommend this car rental location to anyone.
review from
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6,4
Didn't get the car as I expected.
Pros: The location is good and the PaperWorks are simple.
Cons: The remote control was broken, and the rear trunk couldn't opened easily. No back up camera!
review from
Where can I find Avis hire cars in Mascot?
Terminal Building, Avis car hire
Address
Terminal BuildingHours
| Monday | 05:00 - 23:00 |
| Tuesday | 05:00 - 23:00 |
| Wednesday | 05:00 - 23:00 |
| Thursday | 05:00 - 23:00 |
| Friday | 05:00 - 23:00 |
| Saturday | 05:00 - 23:00 |
| Sunday | 05:00 - 23:00 |
Phone
+61 283 742 847FAQs about hiring a car from Avis in Mascot
How many car hire locations does Avis have in Mascot?
Avis has 1 car hire location in Mascot. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Kingsford Smith airport (SYD)?
No (according to our data)
Does Avis offer shuttle or airport pick-up services from Kingsford Smith airport (SYD)?
Yes