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Cons: Business clase Is no worthy

Cons: 1. Crew space up front with bright lights most of flight 2. Seats did not lay down on a flat bed. Longest length to fly and worse seats. I was better off with four seats on economy to lay down with my son.

Cons: My seat was broken and the flight attendants weren't able to help...

Cons: Better seats, crew that doesn’t disappear etc.

Pros: Short fligt

Cons: Crew came in late. Airline did not explain anything. Ended up taking off 1hour after departure time.

Pros: Rude people

Cons: More heart felt people

Pros: Nothing

Cons: My luggage went missing. I have been hugely inconvenience

Cons: From bogota to NY was delete 1 hour

Pros: decent comfort on board

Cons: both flights delayed, some rude crew, and Avianca lost my luggage when I got to Medellin

Pros: nothing

Cons: they cancelled me because of overbooking... after 10 years as an Avianca flyer... no more.. bad food.. delays.. has turned to a gargbage hauler airline... I am a Lifemiles member and was treated like I was doing them a favor... now never again

Pros: Apart from the departure delay (this simply happens), the journey was smooth.

Cons: The charging ports (both USB and electrical outlets) weren't working. Also, flight tracker was suuuper buggy.

Pros: The boarding, the crew and the vip lounge in Bogota

Cons: The VIP lounge in NY was closed, and the overnight flight was listed as an airbus 320, but when I boarded, it was the overall inferior 319, which I terrible to try to sleep on, which I didn’t. The entertainment selection was also quite limited

Pros: Nothing. The whole experience with the airline was horrible

Cons: Everything

Cons: Avianca as an airline is a joke. Constant delays and cancellations and incompetent employees. Will never fly it again

Pros: Fast boarding

Cons: Flight was delayed... so...

Pros: Never again with Avianca

Cons: Never again with Avianca

Pros: Never again with Avianca

Cons: Never again with Avianca

Cons: Flight delayed 2 hours with no explanation. We sat on tarmac for 2 hours with no explanation. When boarding started everything was disorganized, almost got on a flight to Medellin because there was no separate line.

Pros: Crew was professional.

Cons: After confirming $100 bag fees for surfboard by phone, I was charged $169 at the airport. The cool air vents did not seem to work till an hour into the flight. It was the hottest taxi and first hour flight in my memory.

Pros: I will never fly this airline again.

Cons: We got our flight bumped back 5 hours simply because they decided to use a different plane. The food vouchers were VERY limited, only for a burger (and I'm vegetarian). The 100.000 COP flight voucher only valid at travel agency, not online. This airline's a joke

Cons: Old plane, I was in business class and no entertainment was offered and no screen was provided in the seats

Pros: Crew was great and friendly. The red-eye flight was half empty so I had a row to myself to sleep.

Cons: I called two weeks before the flight to confirm my specific sport gear baggage fees (surfboard bag). They confirmed it would be $100 each way on Avianca. When I arrived, surprise, they said it’s busy season so now it’s $150 each way. Felt like they scam people when you have no choice at checkin.

Cons: The cabin crew was really awful.. lousy service..I shut the lights off and then they disappear to go into hiding I rang my bell for service and some lady comes by a few minutes later holding a cup of water and I Asked her if I could have some juice and she hands me the water and walks away

Cons: The cabin crew, the duration of the flight