|Top route||Medellín Jose Maria Cordova Intl to Bogotá El Dorado|
|Top airport||Bogotá El Dorado|
The flight attendant marie asked me to get my own water in the back if I wanted it. Overall Avianca is the worst plane I’ve ever flown with. I always fly business and this was my first time using them and it will be my last. Everything from the food, to the staff are horrible
On my flight from gye to Bogotá I was the only passenger in business class with the exception of a pilot who was also a passenger. When I boarded the plane, he was sitting in my seat and the flight attendant (Juan pinzon) came over to me and was extremely rude asking me to see my boarding card and to remove my finger from the seat number because he assumed I was sitting in economy and was trying to push my way to business class. When I brought it to his attention about how rude he was, he didn’t even apologize. On my flight from bogota to nyc, the flight attendant (marie) was also rude. I asked her for water and she told me to go to the back of the Plane and Get it myself if I wanted it. Avianca is overall the worst airline I have ever flown with. The boxed food is disgusting l, the chairs barely recline, and the staff is unbelievably rude
Good budget airline. I was worried about the weight limit of my carryon bags as I know some airlines are very picky about it, but I just walked onto the plane with no issues. Boarding was smooth. I was pleasantly surprised that they served entire meals for everybody - they were okay, but there was variety (soggy sandwich, plantain chips, a cappuccino muffin, and a bottle of water). Unfortunately, the seats were very uncomfortable (none of them could recline or extend the headrest, and the seat was hard), which wasn’t so great for my red eye flight.
It was the smoothest flight ever! Even though it was the tiniest plane.
Overall experience was excellent
Horrible experience at ticketing. Too few clerks.
Muy lamentable la demora Medellin Bogotá una hora de atraso Bogotá Medellin una hora y media de atraso Problemas operacionales y cambio de avión en ambas Decepcionante
They sold my ticket made me by my own ticket twice I am getting legal advice about what they did
After Covid, on board service is non existing. Due to cost restrictions, the entertainment service which years back was second to none, is not available.
It was ok
It was ok
More healthy food
The planes are old and it shows. However, they felt safe. Crew is great and the food is hit or miss. My flights were on time.
Serve water and reduce temperature in cabin.
Everything was great
Everything was great
I am user of weel chair...crew don't matter...parecemos ganado. ..cliente service very poor
Appreciate the served small meal and tv
Was charged $80 for checking my carry on which was supposed to be delivered to my connecting flight. As I walked by the carousal there was my carry on… Carried it on my flight from Cartagena to JFK NYC. I should not be charged the $80 carry on fee as if I didn’t get my carry on then it would be stuck in Columbia.
My entertainment didn’t work through my flight, the crew member did the best they can but did not work.
All was good!
Seats were terrible
Food is not good at all
I had to pay another time my luggage, because I didn’t receive email but I showed them my discount from my credit card by taca
Didn’t like most of it - I was put in the emergency exit and asked to be removed from it and they didn’t accommodate me - no did they tell me what my obligations were - it was very uncomfortable because I couldn’t recline You can’t buy anything and they only offer water and coffee and a sandwich of their choice
Person at ticket counter did not know her job. Told me my check in information wasn’t mine. Duh. It WAS
Kiwi.com took our money and then encouraged us to cancel our flight to San Jose saying they would assist us with a refund. They never assisted us. So we lost the flight and $1200. DO NOT BOOK ANYTHING THROUGH kiwi.com
1 hour delay
On board Avianca flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Avianca assistance team will most likely ask you to pay extra for checked luggage.
Avianca offers direct flights to 47 cities in 22 different countries. Bogotá, Medellín, and Cali are the most popular cities covered by Avianca.
Avianca concentrates most of its flight operations in Bogotá.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Avianca.
Travelers that fly with Avianca can choose from two different classes for their trip: Economy and Business. Economy provides basic amenities like a free checked bag, a complimentary hot meal, and access to the flight’s entertainment system, while Business will allow you to check up to two suitcases at no cost, benefit from priority boarding, and have access to the VIP lounges that can be found in certain airports.
Although this airline primarily operates out of Colombia, it services flights to over 150 destinations, many of which can be found in other countries. For those that would like to vacation in Europe, it is possible to travel to Spain, the Netherlands, Germany, and the United Kingdom. If you would rather go to a different country in South America, you can choose from destinations such as Guatemala, Ecuador, Uruguay, and Venezuela.
Avianca is known for having codeshare agreements with over 15 international airlines, including popular companies such as Air Canada, United Airlines, Iberia, Turkish Airlines, and Silver Airways.
Upwards of 10 different types of aircrafts can be found in this airline’s fleet, with some examples including Airbus, Boeing, and ATR. The Airbus A320-200 is the most common plane that is used, with more than 35 being flown by the company, and the aircraft is best for servicing medium-range flights that fit 150 passengers or less. The Airbus A330-300 is the largest plane that is used by Avianca, as it fits up to 300 passengers and crew members, making it ideal for longer international flights, such as to Europe.