Grand Mercure Auckland

Grand Mercure Auckland

8 Customs Street, Auckland 1010, New Zealand
+64 9377 8920
R2 237

rate per night


based on 710 reviews

Grand Mercure Auckland
Mon 24/1
Tue 25/1
ProviderNightly total
SnaptravelR2 237

About Grand Mercure Auckland

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

Grand Mercure Auckland offers comfortable accommodation and is a brief walk from Britomart Transport Centre. It also provides a library, conference rooms and an express check-in and check-out feature.

There are a variety of amenities available to guests of the hotel, such as babysitting/child services, a 24-hour reception and valet parking. In addition, the multilingual staff are on hand to provide assistance. The hotel also features a well-equipped gym.

The elegant rooms at Grand Mercure Auckland have free wireless internet access, a flat-screen TV and a mini bar. They are air conditioned and offer an in-room safe, a private bathroom and a refrigerator.

Grand Mercure Auckland features a variety of places to dine, including Vue Restaurant and Attica Bar. Guests are also able to try one of the various bars and cafés in the area.

The hotel is five minutes on foot from Auckland Ferry Terminal. Sky Tower and Queen Street are a short walk away.

Photos of Grand Mercure Auckland

Rooms available at Grand Mercure Auckland

Mon 24/1
Tue 25/1
Show deals with
Standard rooms(R2 237)
Standard Room
no bed type specified
no bed type specified

R2 237/night

R2 237 totalSnaptravel

Amenities at Grand Mercure Auckland

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Enhanced cleaning
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces


  • Electric kettle
  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Shampoo
  • Free toiletries
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Library
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Walk-in shower
  • Private bathroom


  • Sea view
  • Seating area
  • Telephone
  • Carpeted
  • City view
  • Storage available

Accessibility and suitability

  • Roll-in shower
  • Disabled access
  • Lift
  • Multi-lingual staff
  • No smoking


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Valet parking
  • Private parking


  • Computer use available
  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available


  • Terrace/Patio

Things to do

  • Casino


  • Fitness centre

Reviews of Grand Mercure Auckland

GreatBased on 710 verified guest reviews

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10,0 Excellent
Pros:- water pressure in shower - toiletries - staff - cleanliness and size of room - great view - great proximity to all
8,2 Great
Pros:Great location. Staff very helpful.
Cons:Room small & needs updating.
2,0 Bad
Pros:The Attica bar
Cons:It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.
1 out of 1


8 Customs Street, Auckland 1010

What's nearby

  • Queen Street Shopping District317 m
  • New Zealand Maritime Museum0.5 km
  • Sky Tower0.6 km
  • Albert Park0.7 km
  • Viaduct Harbour0.7 km
  • Aotea Square0.9 km
  • Auckland Domain1.7 km
  • Auckland War Memorial Museum2 km
  • Auckland Harbour Bridge2.5 km
  • Cheltenham Beach4.5 km
  • Kelly Tarlton's Sea Life Aquarium4.5 km
  • Auckland Zoo4.7 km



Check in anytime after 14:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Grand Mercure Auckland

  • Grand Mercure Auckland is located at 8 Customs Street in Auckland CBD, 0,1 km from the centre of Auckland. Queen Street Shopping District is the closest landmark to Grand Mercure Auckland.

  • Check-in time is 14:00 and check-out time is 11:00 at Grand Mercure Auckland.

  • Yes, Grand Mercure Auckland offers free Wi-Fi.

  • No, Grand Mercure Auckland does not offer free parking.

  • No, Grand Mercure Auckland does not offer free airport shuttle service.

  • Grand Mercure Auckland is 17,9 km from Auckland Intl. Grand Mercure Auckland is 83 km from Whitianga.

  • No, Grand Mercure Auckland does not have a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0,1 km

Location rating


Nearest airport

Auckland Intl

Distance to airport

17,9 km