Homewood Suites by Hilton Atlanta - Buckhead

My stay started out great. On the second day I asked the staff to come back in an hour to clean room. When I returned to my room(8pm that evening) the room was not cleaned and the trash was still overflowing. I had to walk all the way down to the front desk just for them to tell me housekeeping was gone for the day and she would have a manager speak with me in the am. I had to take out my own trash, get fresh ones from the front desk staff and tidy my room as well as walk over soiled towels that evening. The next morning I asked to speak with a manager and the new desk clerk said their isn’t a manager on duty on the weekends. I then asked to speak to housekeeping manager Sheila and she said she would call me when she got in. I called 6 hours later due to Sheila not calling me...when I was transferred to Sheila she didn’t answer.

Room not being cleaned