|""Clues, quiet, solid great friendly staff.""||(in 138 reviews)|
|"The lobby area is incredible."||(in 74 reviews)|
|"Bar and restaurant staff was great!"||(in 7 reviews)|
|"We could hear neighbors snoring and arguing."||(in 10 reviews)|
|"No room cleaning service."||(in 131 reviews)|
|"Front desk service was awful."||(in 15 reviews)|
|room was clean||in 397 reviews|
|friendly staff||in 296 reviews|
|downtown asheville||in 188 reviews|
|beautiful lobby||in 173 reviews|
|free breakfast||in 132 reviews|
|outdoor pool||in 101 reviews|
|bathroom was very small||in 93 reviews|
|great food||in 82 reviews|
|location was close||in 45 reviews|
|beautiful grounds||in 40 reviews|
|front desk||in 40 reviews|
|zip line||in 31 reviews|
|crowne plaza||in 29 reviews|
|bed was comfortable||in 28 reviews|
|sliding glass door||in 27 reviews|
|walls thin||in 24 reviews|
|shuttle service||in 20 reviews|
|area was nice||in 18 reviews|
|bar and restaurant||in 12 reviews|
100’s of things to do there.
Laundry Facilities, Golf course, breakfast!
Hard to access, tucked in behind a Walmart/Sam’s Club - Google Maps could not help. Was there during some construction
Staff was friendly.
The hotel seemed a little rundown. A lot of updating is necessary on the outside. After seeing the lobby, I was expecting the rest of the hotel to be like it. Walls were a little tlc. The hotel just needs a little tlc.
The room was very large and had a refrigerator
Bathroom was too small. Shower sprayed up on the ceiling.
Lots of amenities.
Smelly room. Breakfast not included with the price, even the most basic hotels offer.
There are better Asheville options
Staff was friendly. Room was nice and had lots of room.
It isn't close enough to walk to anything. The restaurant was mediocre. Our room was either stifling or freezing -- moving the thermostat one degree made the room unbearably hot -- but moving it back down was too cold. The facility is huge which meant a long walk to get to anything. Might have been nicer if the weather were warmer because the walking trail seemed nice -- but there wasn't much to do inside and due to the cold and wind, being outside wasn't a great option. There is an indoor pool but it is in a separate facility -- not very inviting in the cold. For the price, there are mch nicer options much closer to all the cool stuff in the city.
Location was good. Staff was excellent.
Just seemed dirty and run down despite what seemed to be fairly recent updating efforts. Restaurant was dirty too. Our room felt dirty and there was a roach. They did xomp us breakfast at the restaurant to make up for it though.
Hotel Under Construction - New Rooms
New rooms were great - super clean - everything new!
Construction! GPS brought me in from the back side of Sam's Club and I thought I'd gone back to the 80's... Lobby and rooms were nicely remodeled - rest of the hotel was very dated.
Loved the location next to the adventure park. Beds were comfy and clean.
Bathroom was very small, but know this is hard to fix.
Kitchen closes at midnight
No food service after midnight except vending machines
Don't stay here!
I liked the location. That's about it
Our professional organization had our conference there. We booked a year out and were promised no construction. The was construction and it affected everything. Due to the construction there was a restaurant moved into one of our meeting rooms so they gave us another room that our members had to walk outside in the cold several 100yds to. Even after we gave them a schedule of our events(twice) and they promised it wouldn't happen again there was roofing over our workshops and presentations that was so loud our speakers couldn't be heard. The staff was rude and far from quick to fix anything. Half our member didn't have hot water. There were ants in the room. Book with someone else. Horrible.
Staff needed to be more informed about facility ho
Friendly staff nice place
Could not get info about spa from hotel staff Bar closed to early
The breakfast buffet was absolutely delicious. All the staff throughout the hotel were very friendly and helpful. A nice way to start your day. Parking was plentiful and convenient. The Christmas decorations were abundant and lovely. All in all this hotel was much improved over the Holiday Inn Resort which it used to be ten years ago. Crowne Plaza has made many, many improvements and appears to be still doing so.
Bathroom was tiny and an obese person could not fit between the toilet and the vanity or the toilet and the tub. It was a one-person bathroom, and the door could not be opened or closed if someone were sitting on the toilet. The toilet paper was cheap and scratchy - like at one of the highway rest stops. The room carpet was filthy. The bed was new, clean, and very comfortable. The blankets were stiff and thin, but were very clean and enclosed in fresh sheeting. Much preferable to soft blankets that are often not washed at other hotels. But the room was still smelly from mildew of old, and my sinuses were badly affected by this. Dogs are evidently allowed in the rooms, as we were awakened by a loud, continuously barking dog near our room. No effort was made to silence the dog. This should not be permitted, or at least should be segregated to a far wing of the hotel. Our debit card was charged $50 for services not given or requested. This charge is still sitting on our bank statement as pending, thus making our vacation designated credit card declined for our return trip car gas purchase. If you plan to use a debit card, bring along plenty of cash, too. Fortunately we did. The roads from the hotel to downtown Asheville are very tricky and not convenient.
Crowne Plaza Resort Asheville offers guests stylish four-star lodgings in one of North Carolina’s most popular destination cities. Its location, services, and rooms make this resort an ideal choice for business travelers, couples, families, and groups, especially those who prefer top-notch amenities.
Located in Asheville, along the banks of the French Broad River, across from Montford Area Historic District, Crowne Plaza Resort Asheville is close to many area attractions as well as just over 10 miles from Asheville Regional Airport. Here, guests can enjoy proximity to such sites as Innsbruck Mall, Wedge Brewing, Botanical Gardens at Asheville, and Biltmore Square.
Accommodations are elegant and sure to inspire a sense of relaxation. Guests may choose Queen Rooms with two queen beds, King Rooms with one king bed and one sofa bed, or Executive King Rooms with one king bed. All rooms are outfitted with free Wi-Fi, cable TV, sitting areas, and minifridges.
Each morning, guests can awaken to a hearty buffet-style breakfast service. Onsite restaurant, Overlook, crafts exceptional American fare for meals throughout the day, as well as refreshing beverages at the bar.
Crowne Plaza Resort Asheville is a smoke-free property that allows pets to stay with their families upon request. Guests can spend their free time at the saltwater lap pool, enjoying luxury treatments at the spa, or breaking a sweat at the racquet club, tennis courts, or golf course. The front desk can arrange shuttle rides and babysitting services, and a business center is available for corporate travelers.
based on 1 483 reviews
Policies vary by room type and provider.
Crowne Plaza Resort Asheville is located at 1 Resort Drive, 2,5 km from the centre of Asheville. Downtown Market Asheville is the closest landmark to Crowne Plaza Resort Asheville.
Check-in time is 15:00 and check-out time is 11:00 at Crowne Plaza Resort Asheville.
Yes, Crowne Plaza Resort Asheville offers free Wi-Fi.
Yes, Crowne Plaza Resort Asheville offers free parking.
No, Crowne Plaza Resort Asheville does not offer free airport shuttle service.
Crowne Plaza Resort Asheville is 17,7 km from Asheville Regional. Crowne Plaza Resort Asheville is 84,2 km from Greenville.
Yes, Crowne Plaza Resort Asheville is a pet-friendly hotel.
Yes, Crowne Plaza Resort Asheville has a pool on-site.
Crowne Plaza Resort Asheville has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.