Insel Fehmarn Hotel

Falealili Street, Apia 0, Samoa
+685 23 301

Cheapest
rate per night

8,0

Excellent
based on 251 reviews
Insel Fehmarn Hotel - Apia, Samoa
Check-in
-
Check-out
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Provider Nightly total
Hotels.com R976
Booking.com R979
Agoda.com R1 240
Hotels.com
Booking.com
Agoda.com

Good to know

Distance to city centre 2,1 km
Location rating 9,5
Nearest airport Apia Faleolo
Distance to airport 27,0 km

Rooms

Check-in
Check-out

Standard rooms

R976+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R976 per night
IMAGE
Unknown
R979 per night

Reviews

Traveller rating

62
41
16
3
0

Time of year

Traveller type

Show reviews that mention

+
aircon was not strong in 3 reviews
apia in 5 reviews
beds in the room in 43 reviews
bit small in 5 reviews
clean comfy in 6 reviews
close to town in 20 reviews
comfy bed in 12 reviews
dishwashing liquid in 5 reviews
excellent service in 5 reviews
free breakfast in 61 reviews
good staff in 90 reviews
great but room in 11 reviews
liquid to wash in 6 reviews
location it was close in 25 reviews
lock the door in 11 reviews
mopped daily in 3 reviews
movie channel in 2 reviews
room service in 21 reviews
samoa in 7 reviews
smell fresh in 8 reviews
swimming pool in 20 reviews
thoroughly cleaned in 5 reviews
tv remote in 11 reviews
value for money in 10 reviews
  • Excellent
    Jul 2019
    8,8

    The room was very very comfortable with good views from a big balcony and big beds and a full kitchen and nice bathroom. A short taxi ride away from town with a shop down the road.

    The pool area was very basic and the pool could be better maintained. Some of the staff were not very friendly and seemed to have specific areas of responsibility. Others were okay. We had to request a late checkout as our flight was delayed and we felt the charge was too high considering our room was not booked.

  • Excellent
    Jun 2019
    9,3

    Staff very friendly. Talofa Patricia was very helpful

    Bathroom space a little small and not set up for tall people.

  • Okay
    May 2019
    4,5

    The location and where it’s located.

    No clean sheets daily, beds are wrapped in the same sheets you used the whole stay, same with pillow cases. Ants in the room, Dishes weren’t clean. Bathroom is too small, space is limited in there. Cleaners would knock early in the morning for cleaning but what are they cleaning? Then I would hear them in Samoan talking about how the lights are still on but these people are still sleeping, that’s not their problem. Not really worth the money I paid.

  • Excellent
    May 2019
    8,3

    The staff was very friendly, very helpful. Service was excellent.

  • Okay
    May 2019
    5,8

    Hot showers and comfy bed.

    On arrival we checked in very late and was told by a unfriendly receptionist that we don't have a booking despite the booking was done 2 months in advanced. I also emailed the hotel the day before we flew to Samoa informing them of our late check in. The receptionist then told us after checking the computer that someone moved our booking for the following day. It wasn't until another lady arrived and pointed out the error to her colleague. Our 8 day stay only one person introduced herself and I commended her friendliness and going the extra mile trying to accommodate our room. Patricia should train all the staff there to smile. She was very helpful resetting my mobile phone. Complimentary breakfast We only ate once the day after we arrived. Good selection of breakfast buffett menu except the samoan banana dish was off. Told the waiter about it and she ignored us. Wheetbix was off so we decided to buy our own food. The second time i decided to go and get some hot food from the dining room to use up our complimentary breakfast I specifically told the lady at the desk of my room number and that I'm getting breakfast to take back to the room and she said ok. There was no apprehension or disagreement on her part to explain to me that there's a "policy" about not allowing food in the room. Until I arrived in the room and a supervisor rang to say there's a policy of not allowing food from the breakfast dining area to bring into the room. I was gobsmacked to be told such a ridiculous policy consider there was no information in the room to let the visitors know about the history of the hotel..menu for lunch and dinner etc. There was no explanation of any do's and dont's about eatery in the room consider we had a oven and fridge freezer in the premium room. It was very rude and disrespectful to be treated that way.

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About

Overview

When you stay at Insel Fehmarn Hotel in Apia, you'll be in the business district, within a 5-minute drive of Robert Louis Stevenson Museum and National Parliament. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,0 Excellent

based on 251 reviews

9,5

Location

9,0

Breakfast

3,6

Pool

0,0

WiFi

Things to know

  • Great reception
  • Spacious rooms
  • Friendly service
  • Near city centre

Check in

13:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Kitchen/kitchenette
Business centre
Car hire
Internet
Wi-Fi
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Tennis
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Storage available
Terrace/Patio
Concierge service
Laundry facilities
No smoking
Hairdryer
Babysitting/child care services (surcharge)
Pets not allowed

Photos

Insel Fehmarn Hotel - Apia - Bedroom All photos (21)
Insel Fehmarn Hotel - Apia - Bathroom Bathroom (1)
Insel Fehmarn Hotel - Apia - Bedroom Bedroom (3)
Insel Fehmarn Hotel - Apia - Kitchen Kitchen (1)
Insel Fehmarn Hotel - Apia - Meeting room Conference (1)

Location

Most popular landmarks

  • Apia Park 1,4 km
  • Robert Louis Stevenson Museum 2,3 km
  • National Parliament 3,8 km
  • Papaseea Sliding Rocks 5,5 km
  • Baha'i House of Worship 5,8 km
  • Piula Cave Pool 17,7 km

Getting around

Apia Faleolo 27 km
Pago Pago 125,1 km

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