Good to know
|Distance to city centre||2,1 km|
|Nearest airport||Apia Faleolo|
|Distance to airport||27,0 km|
Time of year
Show reviews that mention
|aircon was not strong||in 3 reviews|
|apia||in 5 reviews|
|beds in the room||in 43 reviews|
|bit small||in 5 reviews|
|clean comfy||in 6 reviews|
|close to town||in 20 reviews|
|comfy bed||in 12 reviews|
|dishwashing liquid||in 5 reviews|
|excellent service||in 5 reviews|
|free breakfast||in 61 reviews|
|good staff||in 90 reviews|
|great but room||in 11 reviews|
|liquid to wash||in 6 reviews|
|location it was close||in 25 reviews|
|lock the door||in 11 reviews|
|mopped daily||in 3 reviews|
|movie channel||in 2 reviews|
|room service||in 21 reviews|
|samoa||in 7 reviews|
|smell fresh||in 8 reviews|
|swimming pool||in 20 reviews|
|thoroughly cleaned||in 5 reviews|
|tv remote||in 11 reviews|
|value for money||in 10 reviews|
The room was very very comfortable with good views from a big balcony and big beds and a full kitchen and nice bathroom. A short taxi ride away from town with a shop down the road.
The pool area was very basic and the pool could be better maintained. Some of the staff were not very friendly and seemed to have specific areas of responsibility. Others were okay. We had to request a late checkout as our flight was delayed and we felt the charge was too high considering our room was not booked.
Staff very friendly. Talofa Patricia was very helpful
Bathroom space a little small and not set up for tall people.
The location and where it’s located.
No clean sheets daily, beds are wrapped in the same sheets you used the whole stay, same with pillow cases. Ants in the room, Dishes weren’t clean. Bathroom is too small, space is limited in there. Cleaners would knock early in the morning for cleaning but what are they cleaning? Then I would hear them in Samoan talking about how the lights are still on but these people are still sleeping, that’s not their problem. Not really worth the money I paid.
The staff was very friendly, very helpful. Service was excellent.
Hot showers and comfy bed.
On arrival we checked in very late and was told by a unfriendly receptionist that we don't have a booking despite the booking was done 2 months in advanced. I also emailed the hotel the day before we flew to Samoa informing them of our late check in. The receptionist then told us after checking the computer that someone moved our booking for the following day. It wasn't until another lady arrived and pointed out the error to her colleague. Our 8 day stay only one person introduced herself and I commended her friendliness and going the extra mile trying to accommodate our room. Patricia should train all the staff there to smile. She was very helpful resetting my mobile phone. Complimentary breakfast We only ate once the day after we arrived. Good selection of breakfast buffett menu except the samoan banana dish was off. Told the waiter about it and she ignored us. Wheetbix was off so we decided to buy our own food. The second time i decided to go and get some hot food from the dining room to use up our complimentary breakfast I specifically told the lady at the desk of my room number and that I'm getting breakfast to take back to the room and she said ok. There was no apprehension or disagreement on her part to explain to me that there's a "policy" about not allowing food in the room. Until I arrived in the room and a supervisor rang to say there's a policy of not allowing food from the breakfast dining area to bring into the room. I was gobsmacked to be told such a ridiculous policy consider there was no information in the room to let the visitors know about the history of the hotel..menu for lunch and dinner etc. There was no explanation of any do's and dont's about eatery in the room consider we had a oven and fridge freezer in the premium room. It was very rude and disrespectful to be treated that way.
When you stay at Insel Fehmarn Hotel in Apia, you'll be in the business district, within a 5-minute drive of Robert Louis Stevenson Museum and National Parliament. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 251 reviews
Things to know
- Great reception
- Spacious rooms
- Friendly service
- Near city centre
Policies vary by room type and provider.
Reviews about Insel Fehmarn Hotel
Most popular landmarks
- Apia Park 1,4 km
- Robert Louis Stevenson Museum 2,3 km
- National Parliament 3,8 km
- Papaseea Sliding Rocks 5,5 km
- Baha'i House of Worship 5,8 km
- Piula Cave Pool 17,7 km
|Apia Faleolo||27 km|
|Pago Pago||125,1 km|