Courtyard by Marriott Albany

The only thing going for this place was the friendliness of the staff.

Everything, this was the worst courtyard I have ever stayed at and will make me question my next, if any, bookings with a courtyard. This is normally my hotel of choice so it’s a shame the letdown. First room I checked into was stifling hot with a broken AC and none of the trash was emptied. Beer bottles and q tips left in the cans, disgusting. Also, the elevator smelled so bad from the carpet being so old. Food was terrible which is unlike other courtyards I’ve stayed at. Rooms were dated, bland, and just miserable. It was basically a days inn with a courtyard price. Not happy at all with the stay and how much I paid. I talked over the phone with a rep about an extended stay for business prior to my arrival but I will be taking my business down the street.

The size of the Room and the confort of the bed was great!

I discovered a dirty washcloth hanging on my shower bar.

There were two young ladies that worked the front desk, they were exceptional. They tried to accomodate me as best as possible.

Roaches crawled out of my refrigerator upon opening it, there were roaches crawling on the walls and the light by the sink was out. The manager never spoke to me the entire time, even after I sent pictures to her staff, I felt as if she didn't care.