Book Alamo hire cars in North Miami Beach

North Miami Beach, FL, United States
Oct 4 — Oct 11
North Miami Beach, FL, United States
Mon 4/10
Noon
Mon 11/10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in North Miami Beach

Overall rating5.8 OkayBased on 23 reviews
Cleanliness
6.3
Comfort
6.0
Overall
5.5
Pick-up/Drop-off
5.3
Value for money
6.0

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
Pros:NothingCons:They did not have my pick up truck. They told me they couldn’t get one because no one had one. Then they told me they couldn’t check if others had it. They told me to try the airport but that they couldn’t call because the airport doesn’t have a phone. I called the airport and they told me a manager would call me with a location for the pickup trip. They never called me backReviewed Sep 5 2020
review fromkayak
2.0
Cons:Never called me to say they didn’t have the car for meReviewed Dec 28 2020
review fromkayak
6.0
Pros:Drop off without the hassleCons:Car was not ready when I got there, took them one hour to get it readyReviewed Feb 22 2021
review fromkayak
3.6
Pros:No waiting timeCons:Car smelled like cigarettesReviewed May 28 2020
review fromkayak
6.8
Pros:The car was nice, had great gas mileage, was clean.Cons:The pick-up and drop off experience was weird. A bunch of customers were in line complaining about their experience and I really didn't like the way the staff handled their complaints. One woman (angrily) said that she had tried calling many times and could not get through. Without missing a beat, an employee stated that the phone was disconnected. How is that an okay response? How is it okay for your phone to be disconnected? It was just awkward standing in line around all of this and it made me nervous that we would be unable to get the car we reserved considering all of the complaining happening around us. My dropoff experience was also terrible. We were returning the car by 5pm on New Years even in Miami. We found an Alamo location closer to our hotel in South Beach and confirmed that we could drop the car off there, we even called Alamos customer service line to confirm the closing time of the location, we were told it was 7pm. We arrived just after 3pm and were told that they were closed. So, I decided to find another location, this one at a hospital, and after driving 30 minutes there I found no location and was told by a security guard that there was no Alamo rental car location there. Finally I returned to the original location where I picked up the car. It was scheduled to close at 5pm, I got there around 4:40 and apparently it was pure luck that I was able to return the car. An employee happened to be moving a car and told me they were closed, but he took the car and keys and said he'd close it out in the morning. He seemed to really want me to get out of there, I was concerned because we didn't do a post-rental inspection, but it seems that he closed it out without issue. Still, it wasn't a great experience to hunt for a location where I could return the car after calling and confirming our plans with Alamo themselves.Reviewed Jan 2 2020
review fromkayak
10.0
Thoughtful staff made trip easyPros:Staff very helpful especially at Tampa. Went out of there way to assure we got to our local destination after turning in the carReviewed Jan 20 2016
review fromkayak
4.4
Off airport facilityCons:The Dollar rental clerk at the airport couldn't find the reservation. Turns out that you guys sent me to an off site facility, which I needed to take a taxi to get there. Additionally, I told him that I would fill up the gas tank myself, but he checked off that I would pay for a full tank. I returned the car with a full tank.Reviewed Feb 21 2017
review fromkayak
5.6
No convertibleCons:Got to Alamo having booked a convertible and there was no convertible.Reviewed Jan 2 2018
review fromkayak
10.0
Smooth experience & quality car.Pros:Very convenient, nice people, great service, good value.Reviewed Mar 23 2017
review fromkayak
2.0
Pros:I liked nothing! Terrible experience. Made reservation and upon my arrival there was no car. They didn’t even have the decency to notify me ahead of time. Manager was rude and laughing instead of being helpful. He told me it would be a minimum of 2 hours wait and he would call me once the car was ready. It’s been several days and he still hasn’t had the courtesy to call!Cons:If you don’t have a car available have the decency to contact the clients beforehand! Manager was rude and completely not understanding of the situation.Reviewed Nov 9 2019
review fromkayak
2.0
Sneaky charges-difficult to communicatePros:My car was nice. Its performance was excellent. I was loaned a gps for free. The agent on duty was c onsiderate, but did not fill the car or show me the operation of it.Cons:The car was filled with only 1/4 tank of gas which ran out on the turnpike after only 1 1/2 hours. I was not warned of this.There was no handbook in the glove compartment regarding the operation of the dashboard which was mostly in Spanish and kilometers. I could not set the instruments or understand them. I extended the rental for 2 extra days, checked on this by phone and was told no extra charge, but when returning it, I was charged $200 more than I had agreed to by contract. They said I rented for a week, but it was really only 5 days. I have refused to pay this and am now in dispute with the company for fraud. At this point, I would never rent from Alamo again. I am very glad I used an agent who is helping with the dispute.Reviewed Dec 29 2016
review fromkayak
8.0
Pros:Speedy customer service.Cons:The car was clean on the Inside, but the outside wasn't super cleanReviewed Apr 17 2017
review fromkayak

Other suppliers in North Miami Beach scored

Good to know

Most popular car type

Intermediate

Top tips for hiring a car from Alamo in North Miami Beach

  • Intermediate car hires from Alamo in North Miami Beach are around 59% cheaper than other car types, on average

FAQs about hiring a car from Alamo in North Miami Beach

  • Intermediate (Class Intermediate Car or similar) is the most frequently booked car hire type from Alamo in North Miami Beach.

  • Alamo has 0 car hire locations in North Miami Beach. Take a look at our Alamo hire location map to find the best car hires near you.

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