Book Alamo hire cars in North Miami Beach

Reviews for Alamo in North Miami Beach

Recent reviews

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6.0

Pros:Drop off without the hassleCons:Car was not ready when I got there, took them one hour to get it readyReviewed Feb 22 2021

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2.0

Cons:Never called me to say they didn’t have the car for meReviewed Dec 28 2020

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2.0

Pros:NothingCons:They did not have my pick up truck. They told me they couldn’t get one because no one had one. Then they told me they couldn’t check if others had it. They told me to try the airport but that they couldn’t call because the airport doesn’t have a phone. I called the airport and they told me a manager would call me with a location for the pickup trip. They never called me backReviewed Sep 5 2020

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3.6

Pros:No waiting timeCons:Car smelled like cigarettesReviewed May 28 2020

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6.8

Pros:The car was nice, had great gas mileage, was clean.Cons:The pick-up and drop off experience was weird. A bunch of customers were in line complaining about their experience and I really didn't like the way the staff handled their complaints. One woman (angrily) said that she had tried calling many times and could not get through. Without missing a beat, an employee stated that the phone was disconnected. How is that an okay response? How is it okay for your phone to be disconnected? It was just awkward standing in line around all of this and it made me nervous that we would be unable to get the car we reserved considering all of the complaining happening around us. My dropoff experience was also terrible. We were returning the car by 5pm on New Years even in Miami. We found an Alamo location closer to our hotel in South Beach and confirmed that we could drop the car off there, we even called Alamos customer service line to confirm the closing time of the location, we were told it was 7pm. We arrived just after 3pm and were told that they were closed. So, I decided to find another location, this one at a hospital, and after driving 30 minutes there I found no location and was told by a security guard that there was no Alamo rental car location there. Finally I returned to the original location where I picked up the car. It was scheduled to close at 5pm, I got there around 4:40 and apparently it was pure luck that I was able to return the car. An employee happened to be moving a car and told me they were closed, but he took the car and keys and said he'd close it out in the morning. He seemed to really want me to get out of there, I was concerned because we didn't do a post-rental inspection, but it seems that he closed it out without issue. Still, it wasn't a great experience to hunt for a location where I could return the car after calling and confirming our plans with Alamo themselves.Reviewed Jan 2 2020

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2.0

Pros:Staff denied me a rental.Reviewed Nov 21 2019

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2.0

Pros:I liked nothing! Terrible experience. Made reservation and upon my arrival there was no car. They didn’t even have the decency to notify me ahead of time. Manager was rude and laughing instead of being helpful. He told me it would be a minimum of 2 hours wait and he would call me once the car was ready. It’s been several days and he still hasn’t had the courtesy to call!Cons:If you don’t have a car available have the decency to contact the clients beforehand! Manager was rude and completely not understanding of the situation.Reviewed Nov 9 2019

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10.0

Pros:YesCons:No OpinionsReviewed Feb 13 2019

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10.0

Pros:Excellent customer service. Courteous and polite staff. I was very impressed with how they treated me with proper attention.Reviewed Sep 21 2018

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4.4

Didn't have the car type reserved, waited hour for any car at allPros:NOTHINGCons:Service, AttitudeReviewed Apr 25 2018

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2.0

,make a reservation and no carPros:Waiting to someone to talk..... Over 5 minutesCons:I call one day in advance to make sure the car is available for pickup at 10:00am, they told me that don't worry that they are serious rental company, Guess what, they call me at the time I was planning to get it, and they told me no cars available, waiting line about 3 to 5 hours they said they will call me, never call, I call around 6:00pm to see what they will told me, and they said still in waiting list, good thing I call another rental Enterprise 6 hours earlier.and they even pick me up at my house yo get the car. Thank you ENTERPRISE. Thank you ALAMO, you guys sucks!!!!!!!!!!Reviewed Apr 2 2018

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5.6

No convertibleCons:Got to Alamo having booked a convertible and there was no convertible.Reviewed Jan 2 2018

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More

• What is the most popular car hire from Alamo in North Miami Beach?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Alamo in North Miami Beach.

• How many car hire locations does Alamo have in North Miami Beach?

  Alamo has 0 hire locations in North Miami Beach. Take a look at our Alamo hire location map to find the best car hire near you.

• Does Alamo have a car hire location at the airport: Miami airport (MIA)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes