Book Alamo hire cars in Guarulhos

Guarulhos, SP, Brazil
Sep 30 — Oct 7
Guarulhos, SP, Brazil
Thu 30/9
Noon
Thu 7/10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Guarulhos

Overall rating5.7 OkayBased on 14 reviews
Cleanliness
6.1
Comfort
5.1
Overall
5.4
Pick-up/Drop-off
5.8
Value for money
6.0

Recent reviews

Traveller rating
2
0
0
2
0
Find reviews that mention:
2.0
The worst rental car experience of my life.Pros:Nothing.Cons:Good morning! Im finaly back to the states. When arrived at the GRU sao paulo airport 1,30 AM on the 19th of July there was no Alamo courtesy van available, the driver had been sleeping I was told by the localiza rental car co driver who gave me a lift to the Alamo office to pick up the rental. Upon arrival I found a sleepy attendant. I PRESENTED HER MY RESERVATION and the also the ibsurance previously bought on the site. She informed me I needed to buy new insurance from her since the INS. I HAD WAS NOT VALID IIN BRAZIL. she also td me my credit card was no good , so I gave her a new one...then she said my rental was for the city of Curitiba , about 300 miles away and she had no car was available at her location (GRU)anyway. SO BECAUSE I HAD MY 85 YEAR OLD FATHER AND 77 YEAR OLD MOTHER WITH ME I HAD TO TAKE A TAXI TO CURITIBA, THE DRIVER GAVE ME A " DEAL" AND CHARGED ME 1899 REALS, CLOSE TO 600 US DOLLARS. TO TAKE ME TO MY booked location, according to the Alamo woman. Once I arrived to Curitiba they tried to charge 4.5 times the amount on the rental, although waved the Sao Paulo , different location fee...Alamo in Curitiba, Brazil they froze 7000 reals from my credit card, about 2,7 thousand Dollars. Alamo mentioned again I had no valid insurance for Brazil and attempted to sell me insurance again., Since my card was froze up to the limit I could not enjoy and pay for tourist acticties such as dining, museum visits, shopping, etc... I make a formal request for Alamo or Kayak to pay me back my 600 dollars spend on the taxi. I have receipts, etc to back it up. Thank you very much, luiz A. PEREIRAReviewed Aug 1 2017
review fromkayak
2.0
Becarefull with overseas service provider in BrazilCons:Got a car from Unidas. The car had strange noises. On 3rd day didn't turn on. Wasted half a day waiting for mechanic and toll truck. I couldn't take a trip the same day to a different town to switch cars so I asked if I could get it the next day and they would reimburse me 1 day. They said it was ok. They never did. So I paid in advance for 1 day which I didn't have a car. Rip off. Spoke to costumer service they said they would solve the matters, never did either.Reviewed Aug 2 2017
review fromkayak
10.0
Pros:Easy and fast return Return inspection was reasonable not like others that spend time trying to find a small issue on the vehicle specially if you have not bought their insurance Alamo did not charge car wash fee like others do is the car is not 100% clean in and out - kind of impossible after few days and rain New carCons:Slow pick up process at the counterReviewed May 23 2017
review fromkayak
7.6
Smallest SUV everPros:CheapCons:Tiniest SUV I ever drove. Had to remove wheel of a bike to fit inside. Reservation was for R$757, agreement presented to me said R$950. They corrected after I caught it.Reviewed Aug 19 2016
review fromkayak
4.4
Checkout problemsPros:Everything was good until checkout, first they tried to charge me to wash the car (wasn’t filthy just normal road dirt). Then they tried to scam me on 3 days and 3 ha additional, charging a value that wasn’t in contract. People with tight schedule would pay to not miss the flight. In my opinion this is done in purposeCons:Price and initial car condition (low mileage)Reviewed Jan 16 2018
review fromkayak
9.2
Pros:Efficient, good service, no fuss (apart from the usual bureaucracy of car rental companies)Cons:LDW + excess insurance more expensive than rental but this is the game rental cars have been playing for a long time and no different from others.Reviewed Mar 11 2018
review fromkayak
10.0
Pros:Terrible customer service, I was debited for unauthorised costsCons:At least one member of staff in the country should be able to communicate in english. I sent several emails and was simply ignoredReviewed Feb 20 2019
review fromkayak
10.0
Foi otimoPros:Gostei bastante do servico.Cons:Gostaria que tivesse mais aviso sobre seguro do carro. Para alguém que está vindo de fora do país, oque se vê no site parece ser o unico valor que e necessario para retirar o carro. O Alamo sendo uma companhia multinacional deveria explicar isso melhor. Todo país tem suas regras para alugar um carro, mas essa informação seria importante na decisão final para alugar. Fora que ajudaria quem ta vindo de fora se preparar melhor financeiramente.Reviewed Feb 18 2017
review fromkayak
3.2
Pros:A security deposit hold was placed on my card even thought I purchased local and international insurance. I was told during registration that the only way to avoid this was to buy local insurance. So I paid for insurance twice was still thrown into an additional debit of $2000 for a $400 rentalCons:At least someone who speaks english to help communication. Not even the call center of Alamo in Brazil can provide an english speaking customer service attendant.Reviewed Feb 20 2019
review fromkayak
6.0
Missing basics.Pros:Car modelCons:Not even a clock was available in the car. I lost my purchased car insurance because the location did not recognize my online car insurance I bought when I did car reservation.Reviewed Nov 19 2016
review fromkayak
8.0
Cons:No signage for how to return the car. Customers just have to remember they were in terminal 3 and that they need to go to the top floor of the parking garage. There were no signs on the street or in the garageReviewed Mar 26 2019
review fromkayak
3.6
Cons:car was not the category I closed the deal for. bad bad dealReviewed Jan 6 2020
review fromkayak

Other suppliers in Guarulhos scored

Where can I find Alamo hire cars in Guarulhos?

Rodovia Helio Smidt S N, Alamo car hires

Address

Rodovia Helio Smidt S N

Hours

MondayInvalid date - 23:45
TuesdayInvalid date - 23:45
WednesdayInvalid date - 23:45
ThursdayInvalid date - 23:45
FridayInvalid date - 23:45
SaturdayInvalid date - 23:45
SundayInvalid date - 23:45

Phone

+55 11 2445 7606

Good to know

Most popular location

Rodovia Helio Smidt S N

Most popular car type

Economy

Top tips for hiring a car from Alamo in Guarulhos

  • Economy car hires from Alamo in Guarulhos are around 29% cheaper than other car types, on average

FAQs about hiring a car from Alamo in Guarulhos

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Alamo in Guarulhos.

  • Alamo has 1 car hire location in Guarulhos. Take a look at our Alamo hire location map to find the best car hires near you.

  • No (according to our data)

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  • No (according to our data)

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