Traveller reviews
Overall rating
7,1
Good
Based on 14 reviews
Boarding
8,2
Comfort
6,7
Crew
7,5
Entertainment
6,1
Food
6,3
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Travellers
16+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-15
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Air Seoul information
| IATA code | RS |
|---|---|
| Routes | 20 |
| Top route | Jeju City to Seoul Gimpo Intl |
| Airports served | 12 |
| Top airport | Incheon Intl |
Recent reviews
Traveller rating
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1
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2,0
Pros: It never happened
Cons: See my previous commentReviewed Feb 2021review from
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8,0
Cons: The person behind me was coughing and had his mask off. Attendant had to ask him many times to put his mask on.
Reviewed Oct 2020review from
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10,0
Pros: I like the service ! Good job
Reviewed Mar 2020review from
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8,0
Pros: The crew was very helpful.
Reviewed Feb 2020review from
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6,3
Pros: The person who boarded us was very nice.
Cons: The primary flight attendant seemed judgemental. The snacks were minimal, and I wish I had known to download the United app to enjoy the entertainment.Reviewed Feb 2020review from
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4,6
Cons: Service was awful. Flight crew was totally uninterested.
Reviewed Feb 2020review from
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7,5
Cons: Not Air Seoul! OPERATED BY PIEDMONT AIRLINES AS AMERICAN EAGLE
Reviewed Jan 2020review from
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8,0
Pros: Fast and efficient!
Cons: A cream member fell asleep during take off. Possibly not a great idea.Reviewed Jan 2020review from
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10,0
Pros: Happy crew quick flight.
Reviewed Nov 2019review from
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7,3
Pros: Good leg room, workers pleasant
Cons: Checking in. I checked in about 22 hours before my flight and I still ended up on standby. When I arrived in the morning I asked about my seat assignment and still didn’t get one. I was physically in the airport. Checked in the night before with no seat assignment. I was in the airport 5 hours before the flight and still didn’t get a seat because I was told I was last to check in. I find that hard to believe. Something is very wrong with that. Luckily someone gave up their seat but I should not have been on standby at allReviewed Nov 2019review from
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6,6
Pros: Fruit lunch was excellent and fresh.
Cons: More comfortable seats.Reviewed Oct 2019review from
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8,3
Pros: good lunch, surprisingly
Reviewed Jun 2019review from
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5,3
Cons: Plane has TVs, but none worked. Booked through Kayak and they put us in the last row of the plane even though Asiana is partners with United and we have United Gold Status.
Reviewed Jun 2019review from
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8,6
Pros: Crew was very efficient and ground staff very helpful.
Reviewed Jan 2019review from
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9,3
Good flight
Pros: Staff was friendly and helpful, seating was comfortable.
Cons: Felt awkward being fed when others were not. Media on chair back did not work.Reviewed Mar 2018review from
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6,6
Pros: Embraer is so much more comfortable than the Bombardier aircraft.
Reviewed Sep 2017review from
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10,0
Asiana
Pros: Arrived late at gate, they were ready for me in full anticipation. Again, world class treatment.Reviewed Sep 2017review from
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6,0
Pros: crew was efficient on time arrival
Cons: food was not good seats were oldReviewed Jun 2017review from
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5,3
Cons: Mobility scooter was broken luggage is lost still don't have it not happy
Reviewed Jun 2017review from
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4,3
Pros: Crew friendly
Cons: Delayed almost 2 hours because of late incoming plane, then delayed ANOTHER 45 minutes on runway because of "ground stop" at destination. According to quick web search, this ground stop had been announced hours previously, so there was no need to board us at that time! Would have been much more comfortable waiting in the terminal. Also, rear lavatory had awful smell (so much that crew had hung filter pod of coffee inside to try to mask smell!). No attempt made to make up for delays (e.g. on previous flights I have seen crews decide to make WIFI available for free)Reviewed Jun 2017review from
Air Seoul FAQs
What is Air Seoul's carry-on size allowance?
On board Air Seoul flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Air Seoul assistance team will most likely ask you to pay extra for checked luggage.
Where does Air Seoul fly to?
Air Seoul offers direct flights to 12 cities in 5 different countries. Seoul, Jeju City, and Osaka are the most popular cities covered by Air Seoul.
What is Air Seoul’s primary hub?
Air Seoul concentrates most of its flight operations in Incheon.
How does KAYAK find such low prices on Air Seoul flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Air Seoul.
Flight status
Air Seoul route map
Top airports served by Air Seoul
- Incheon Intl Airport (ICN)
- Jeju City Airport (CJU)
- Seoul Gimpo Intl Airport (GMP)
- Tokyo Narita Airport (NRT)
- Osaka Kansai Intl Airport (KIX)
- Fukuoka Airport (FUK)
- Nha Trang Cam Ranh Airport (CXR)
- Da Nang Airport (DAD)
- Takamatsu Airport (TAK)
- Kalibo Airport (KLO)
- Yonago Miho Airport (YGJ)
- Zhangjiajie Dayong Airport (DYG)
Air Seoul contact information
- RS IATA code
- +82 1800 8100 Call
- flyairseoul.com Visit
Overview of Air Seoul
Based in South Korea, Air Seoul is an airline that offers flights to numerous international destinations located throughout Asia and North America. If you are planning on visiting somewhere in Asia, you can choose from countries like Cambodia, China, Hong Kong, Japan, and Vietnam. For those planning on heading to North America, you will find that the United States is the most popular choice.
If you will be flying with this airline, there is one travel class that you can choose: Economy. With an Economy ticket, you will be provided with perks like the option of bringing a small carry-on item, a free checked piece of luggage, light snacks, and refreshments. During long-haul international flights, you will also receive a hot meal.
Although Air Seoul is not a member of an air alliance or a similar group, it is a subsidiary of Asiana Airlines. In addition to this company, Asiana Airlines also created Air Busan, another low-cost carrier that primarily operates flights either within or near South Korea. This airline has also been compared to several other similar airlines in the region, like Jin Air and Jeju Air.
Air Seoul has seven planes in its fleet, all of which are Airbus. The Airbus A321-200 is the aircraft that the company uses most frequently, as it can fit anywhere from 171 to 220 passengers and is primarily meant to be employed for medium-range flights. Additionally, this plane is known for being particularly comfortable and spacious, meaning that it can occasionally be used for a long-haul flight.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.