IATA code | NZ |
---|---|
Routes | 158 |
Top route | Wellington to Auckland Intl |
Airports served | 50 |
Top airport | Auckland Intl |
Lame selection.
The pilot tried to make up for lost time due to delays that were out of her control. She communicated the issues openly and clearly and made every effort to do what she could to alleviate issues.
Funny flight safety video. Decent food.
Funny flight safety video. Decent food.
Better entertainment options, thin selection.
friendly staff and food was good
friendly staff and food was good
Keep it consistent - this was good flight
Uni l
I kege overall
2 of the 6 economy toilets were out of order. Drinks were not offered often enough - you have to order on-screen, which is often unavailable. Snacks and Milo ran out very early. Crew was fine but I think there was a sticking issue
it was cancelled
So here's the rub - my flight was booked through Chatdeal even though I bought it under the Kayak umbrella. All the return flights were theoretically through Air New Zealand, however except for the initial leg from New Zealand, they were all partnered flights. So when I arrived at the airport in New Zealand they could only issue me my ticket to Fiji. Once in Fiji I had to do some serious leg work and finagling to get my ticket to Los Angeles through Fiji Air. This included a monitored covid RAT that I wasn't aware I needed to do. So I gave the score I did because of the complexity and annoyance created in the process of getting a boarding pass for my Nadi-LA flight.
Pleasant crew
Flight attendants are always pleasant and helpful. Pilot kept us updated.
Just a hiccup being added to the NZ Traveller Declaration a bit late.
Boarding instructions on one leg of my journey were not well communicated at the gate (Melbourne to Auckland)
The only thing that was less than excellent was the food server at dinner. (I had the chicken.) It wasn't that it was poorly heated or in difficult-to-open containers; it was just that it had a very peculiar taste. And I use that to describe not just the main course but the dessert as well. Very odd flavours for what seemed to be a mainstream item. I did like that the airline offered us a free glass of wine. The breakfast omelette wasn't bad, although it was quite bland.
No refunds for flights that I could not take due to Covid restrictions
Cons: Cabin was too hot once premium curtains were closed
Pros: The crew was very very attentive. Asked if we wanted water at least 4 times in the first 3 hours of the 12 hour flight before bed. (Red eye flight) They did there jobs well.
Cons: The dinner choices have been exactly the same for many years now. It’s probably time to bring the menu up to the times again. Food wasn’t bad but it does need a refresh.
Pros: Fine flight - only 30 min
Cons: Nothing
Pros: Regional flight so only one cabin attendant. Pleasant and attentive.
Cons: Wider seats but tha'ts the nature of smaller aircraft
Pros: I would have liked for them to refund my ticket even though I asked them to. They ignored my request and I didn't get to go on to the plane but I still paid for it.
Cons: A refunded plane ticket or voucher would have been better.
Pros: Crew all did a good job
Cons: Nothing - it was good!
Cons: Baggage allowance is lower than most other airlines
Pros: The crew was excellent and we appreciated the ability to change seats after takeoff.
Pros: the cushion to sleep on
Cons: the blanket
Pros: The crew were lovely - friendly and polite!
Cons: The delayed departure- but I truly understand that it was beyond the control of the company as the delay was weather related.
Pros: Turboprop, smaller plane, boarding stairs - always fun.
On board Air New Zealand flights, cabin baggage should not exceed 118cm. If your hand luggage is bigger, the Air New Zealand assistance team will most likely ask you to pay extra for checked luggage.
Air New Zealand offers direct flights to 50 cities in 18 different countries. Auckland, Wellington, and Christchurch are the most popular cities covered by Air New Zealand.
Air New Zealand concentrates most of its flight operations in Auckland.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Air New Zealand.
Operating the majority of its international services out of its primary base in Auckland, Air New Zealand flies to more than 15 countries across the globe. Longer distance flights reach both North and South America, while there is also a wide range of services offered within the Asia and South Pacific region. Secondary hubs are located in Christchurch and Wellington, which help ease the load of domestic routes within New Zealand and to Australia.
Air New Zealand joined Star Alliance in 1999 and has been one of the longest-associated members. Through partnering with major carriers such as United Airlines, Lufthansa, Air Canada and Turkish Airlines, customers can benefit from more departure time options and smoother flight transfers. Additional codeshare agreements are held with Etihad Airways, Qantas, Alaska Airlines and Fiji Airways. Air New Zealand Link operates as a subsidiary of the major airline and focuses on connecting regional destinations.
If you are traveling on a long-haul transcontinental trip it is likely you will board a Boeing aircraft such as the 787 Dreamliner. For short-to-medium routes within Asia, the airline prefers Airbus planes like the A320 series. In alignment with being the national flag carrier of New Zealand, the fleet is decorated with a silver fern.
Passengers traveling in the Economy cabin can choose the standard budget-friendly fare or upgrade to either the Skycouch or Premium Economy section. Traveling in Skycouch involves booking an entire row, which can then be flattened out to make a comfortable seating or play area. Seats in Premium Economy have approximately 41 in of legroom, while Business Class passengers are treated to a memory foam mattress and guaranteed direct aisle access.