Saint John Hotel Villas & Spa

Overall the property is very big and nice.

We stayed two nights at this hotel in Mykonos. First night the room was too small so they offered a suite. We upgraded at $500+ per night but what a nightmare! The coffee maker in the room had some green stuff in bottom as if it had never been cleaned. The bathtub molding was falling apart. It needed to be repaired. The phone in the room did not work so we had to go to reception when we needed anything. The Manager, Mr Kontis and some of his staff especially Vasilis needs hospitality training. They are extremely rude to paying customers. They need to be fired! They do not belong in the hospitality industry. We work in the hospitality industry and our customers are number one. They pay our salaries!They treat their staff like garbage as they complained to us about their supercilious attitude! This hotel came highly recommended but would not recommend to anyone to stay here. Take your money elsewhere.

Good location Comfortable bed Food staff were pleasant

This place is 4 star and not 5 star. Reception staff have attitude. Ferry pick up disorganised. Driver was there but did not identify himself by holding a sign for hotel or my name. He left without me. Shuttle service for a 170 room complex consists of one 17 seater bus leaving on the hour into port at night. We were told we had to book 24-48 hours in advance for shuttle bus. Could not get home until 11.30 due to seat shortage. Trapped in hotel the next night. Decor old and dated. Reception couches dirty and need cleaning. After dinner at the port pick up waiting for St Johns shuttle, we saw Myconian Collection 40 seater buses transport 200 guests in same time St. John’s took only 17 persons. Myconian collection had five buses in one hour. St John Restaurant staff are pleasant but my moussaka had chips from a packet stuck in the top of it. Very strange. We sent red house wine back because it was plonk. . Now booked for two nights into Myconian Collection and this group understands what it takes to provide 5 star service and food and house wine last night was excellent, with great live entertainment.