Good to know
|Distance to city centre||0,9 km|
|Nearest airport||Aberdeen Dyce|
|Distance to airport||8,5 km|
|"Lovely welcome, luxurious decor, excellent location."||(in 122 reviews)|
|"Staff were great, location wonderful"||(in 76 reviews)|
|"Lovely rooms with great facilities."||(in 18 reviews)|
|"Hotel had four flights of stairs and no lift."||(in 8 reviews)|
Time of year
Show reviews that mention
|bathroom door||in 16 reviews|
|bed was a little harder||in 69 reviews|
|bread and milk||in 16 reviews|
|city centre||in 34 reviews|
|close to train station||in 25 reviews|
|continental breakfast||in 48 reviews|
|covered in bird||in 6 reviews|
|executive suite||in 5 reviews|
|flights of stairs and no lift||in 11 reviews|
|friendly staff||in 98 reviews|
|good size||in 6 reviews|
|great facilities||in 23 reviews|
|great location||in 143 reviews|
|lift carrying||in 4 reviews|
|parking very expensive||in 37 reviews|
|rising sun||in 3 reviews|
|union street||in 22 reviews|
|value for money||in 37 reviews|
|wide open and both windows||in 15 reviews|
The property it’s self could not be faulted, it was extremely clean, comfortable and had everything you needed in the apartment.
Upon a arrival staff informed us of a £75 pre-deposit that you must pay in case of any damage or breakages, and if there were no damages or breakages from our stay, we would have our money refunded. No where on booking.com does this state this, and I was not happy to be told this, and not be notified of this before our stay, we would not have booked this hotel if we had known this. Staff explained what the pre-deposit was, and said that this has to be paid. This should be highlighted in the booking.com website, staff said it was on the hotels website, but myself and many others when booking a hotel through booking.com expect all relevant information to be on the booking when it is being made.
It's rare these days to encounter members of staff who go out of their way to try to really help customers. I was stupid. I booked for the wrong date, and my preferred hotel had a 'No Cancellation' policy. The hotel were made aware of my mistake within 15 minutes of my blunder. Eleanor could not have impressed me more. She took control of the situation, communicated sympathetically and effectively and resolved the issue very much to my satisfaction. I have to mention that I was very lucky. I should have been penalised for my own mistake. However, every once in a while you get a lucky break, I was fortunate to get to deal with Eleanor, she made the world a brighter place, and that is becoming a rare thing these days. DUNDERHEID.
It was freezing! The radiators and thermostat were broken, shower drain was smelling badly, no extra blankets - was a very unpleasant stay. Had two hours sleep due to cold despite having had to dress and use coats and scarfs. Despite complaining to staff they denied all knowledge and were incredibly unhelpful. For any assistance you were charged £30 out or hours charges for ‘non emergency’.
With a stay at The Craibstone Suites, you'll be centrally located in Aberdeen, just a 4-minute walk from Aberdeen Music Hall and 9 minutes by foot from His Majesty's Theatre. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff.
based on 559 reviews
Things to know
- Friendly service
- Great reception
- Clean rooms
Policies vary by room type and provider.
FAQs when booking at The Craibstone Suites
Where is The Craibstone Suites located?
The Craibstone Suites is located at 15 Bon Accord Square, 0,9 km from the centre of Aberdeen. Aberdeen Music Hall is the closest landmark to The Craibstone Suites.
When is check-in time and check-out time at The Craibstone Suites?
Check-in time is 15:00 and check-out time is 11:00 at The Craibstone Suites.
Does The Craibstone Suites offer free Wi-Fi?
Yes, The Craibstone Suites offers free Wi-Fi.
Does The Craibstone Suites offer free parking?
No, The Craibstone Suites does not offer free parking.
Does The Craibstone Suites offer free airport shuttle service?
No, The Craibstone Suites does not offer free airport shuttle service.
How far is The Craibstone Suites from the airport?
The Craibstone Suites is 8,5 km from Aberdeen Dyce. The Craibstone Suites is 94,9 km from Dundee.
Can you bring pets to The Craibstone Suites?
No, pets are not allowed at The Craibstone Suites.
Does The Craibstone Suites have a pool?
No, The Craibstone Suites does not have a pool on-site.
Most popular landmarks
- Aberdeen Music Hall 263 m
- William Wallace Statue 0,6 km
- His Majesty's Theatre 0,6 km
- The Academy 0,6 km
- Aberdeen Art Gallery 0,6 km
- The Kirk of St. Nicholas Uniting 0,7 km
|Aberdeen Dyce||8,5 km|
|Aberdeen Dyce||8,5 km|