|Top route||Tokyo Haneda to Fukuoka|
|Top airport||Tokyo Haneda|
The airline sent a a very nice flight attendant to pick us up at the Chicago airport and walked us to the gate because the earlier flight was delayed. Then we didn't miss the flight. The customer service was amazing and outstanding! We appreciate the staff members so much!
Our flight that was before this one was delayed, and I appreciate that this airline sent a very nice flight attendant to pick us up at the Chicago airport and walked us to the gate. They waited for us, so we didn't miss the flight. That was amazing and outstanding customer service! We appreciate you so much!!
ANA’s food has really slipped. The offerings are unappetizing limp concoctions. Very little choice in drinks or large snack. The main meal consisted of either a very smelly fish flakes over rice or pancakes and almost nobody ordered the fish flakes; FAs tried to talk everyone into taking the fish. Plan better or offer more universally appealing options.
Online check-in wasn't available. Boarding was smooth. Entertainment control panel froze during flight and wifi was never available for purchase. The food was very mediocre and the plane was filthy even in the business class seat with lots of different people's hair on the floor and generally visibly dirty in the nooks around the seat! Business class seats are also tiny. United Business class is very low quality compared to ANA or Emirates Business which are far better.
Hard to get comfortable in a small chair for 10hrs. But flight was great !
I'm reall satisfied with ANA.
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
Great airline and staff. Thanks for comfortable, safe trip home. My best wishes to all United staff. Stay safe.
Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant.
Food was not good at all
Airplane food was not good from Manila to Chicago. But the flight from Chicago to Manila - food was great! Big contrast
Food from Philippines to Japan was excellent but served a little late. Food from Japan to USA WAS LOUSY and they only served hot food one time for breakfast which means 2 hours away from arrival. Hot food meal should have been served 2 hours after boarding in an airport where everything ia closed after 9 pm. Some of the connecting passengers did not have a hot meal for at least 12 hours or maybe more.
Great airline with friendly staff, on time departure. Unfortunately their website is really difficult.
Pros: The crew was awesome. They went above and beyond.
Pros: Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service.
Pros: the Crew as always on ANA flights is amazing
Cons: Great flight, great flight staff.
Cons: The crew of ANA was incredible. I think it is my best flying experience to Asia
Pros: Awesome crew
Cons: Old seating
Pros: The simplicity.
Cons: A closer gate. Some inflight food.
Pros: Crew service is good!
Cons: The seat is really cramp and tight!!
Pros: Crew service is excellent!
Cons: The seat is really cramp and tight!
Pros: Yes, it was great.
Pros: The crew took care of us during a strange virus affected flight.
Pros: crewe were excellent
Cons: nothing !
Pros: Space and courteousness
Pros: The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again.
Cons: Nothing really
Pros: The crew was professional and super friendly.
Cons: Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it.
Cons: There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.
ANA offers direct flights to 84 cities in 22 different countries. Fukuoka, Tokyo, and Sapporo are the most popular cities covered by ANA.
ANA concentrates most of its flight operations in Tokyo.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including ANA.
Known for being one of the largest airlines in Japan, ANA offers a variety of both domestic and international flights. If you would like to travel to somewhere in Asia, you can go to countries like China, Hong Kong, and Indonesia. For those that would rather visit Europe, destinations like Germany, Belgium, and Sweden are popular choices.
This airline has created a variety of codeshare agreements with other companies in order to diversify its flight paths, including Air Canada, Asiana Airlines, TAP Air Portugal, and Avianca. Additionally, it has a low-cost subsidiary that provides a selection of regional flights, which is called Vanilla Air.
With ANA, there are four classes for passengers to choose from, which are referred to as Economy, Premium, Business, and First. While Economy provides standard amenities, Premium comes with free alcoholic beverages and access to the airline’s lounge prior to departure. If you are flying in Business, you will have a seat that converts into a bed, as well as a gourmet hot meal. First Class passengers are provided with their own individual pods that contain luxurious sheets and pillows, while also enjoying service from a separate cabin crew that is specifically there to help with all of their needs.
To help keep you entertained during your travels, ANA has created an application that plays a selection of recent movies, television shows, podcasts, games, and music. If you would like to use the application during your flight, simply download it for free onto your personal tablet, cellphone, or laptop before the plane takes off.