Good to know
|Distance to city centre||4,1 km|
|Distance to airport||29,8 km|
Time of year
Show reviews that mention
|breakfast buffet||in 39 reviews|
|club lounge||in 9 reviews|
|difficult to locate||in 33 reviews|
|english channels on tv||in 8 reviews|
|excellent service||in 18 reviews|
|good location||in 14 reviews|
|heating device||in 8 reviews|
|mouldy shower||in 6 reviews|
|nice bed||in 8 reviews|
|note to welcome||in 6 reviews|
|room is clean||in 31 reviews|
|room smelt of mould||in 8 reviews|
|staff very friendly||in 67 reviews|
The positive aspects: The check-in was quick. The room we got was very nice, with lots of conveniences. Although we did not get the chance to have their buffet breakfast due to the early tour pickup times, what they had on display looked good. The staff were very helpful, and all we spoke to had functional English. The lady manager, who was from Nepal, was very nice. We had several dinners in their restaurant, where the food was good, and the service was excellent. Fair value for money.
The negative aspects: The hotel is located is in the middle of the city, but in an old-style high-security compound, far from the subway stop, far from restaurants, shops, and interesting areas, and with no nice view from your room. China is so safe now, so I find this kind of setting quite strange. Some concierge staffers tend to be entrepreneurial by offering you day-tours thay they cobble up or do on their own, and we had a bad experienced with one, where the staff on day-off stood is as out guide, and could not explain anything in our trip to Longmen Grottoes in Luoyang and took us to a dingy restaurant for lunch. If not for this, our experience with the hotel staff would have been rated excellent, if not perfect.
The staff were extremely friendly and eager to help and receive feedback about their hotel.
It was a very pleasant stay. The staff are very nice and helpful. they organized a much earlier check-in knowing that we have traveled overnight with a young child. The rooms are big and clean, very convenient location. definition recommend
Melon gave me an upgrade, due to my flight delay I have arrived at 4 am to the hotel. Great service very wellcome.
Comfort in the room, the quality of the bed and facilities in the room.
Near the main entrance was a construction and access to the hotel wasn't easy. Restaurant was a bit expensive according to the quality.
Sofitel Zhengzhou is located in the heart of the capital of Henan province with easy accessibility from Jinshui and Chengdong Road, just 3 minutes' walk from Zi Jing Shan Park and right in the middle of the CBD and New East City Centre. The hotel features 220 new rooms, three restaurants and one bar, fitness centre and swimming pool. The famous spiritual Temple of Shaolin and the remains of the ancient Shang city foundations are nearby.
based on 3 419 reviews
Things to know
- Friendly atmosphere
- Great reception
- Professional service
- Friendly service
Policies vary by room type and provider.
Reviews about Sofitel Zhengzhou International
Most popular landmarks
- Erqi Pagoda 3,1 km
- Renmin Park 3,9 km