In the past 72 hours, the cheapest car hires were found at Budget (R433/day) and Europcar (R1 775/day).
The only car hire company that offers shuttle or pick-up services from Windhoek Eros airport to off-airport locations is Europcar.
Cons:Please clarify by email which documents are needed when picking up the car. I had to make a return trip home to pick up my original passport (losing almost an hour) because they did not accept a scan or a certified copy. Another woman had a similar issue.
Pros:We experienced a flat tire on the first day. There was good communication with the customer service rep and the delivery driver to deliver the replacement tire the following day.
Cons:At the time of pickup, the pickup location differed from the original reservation. The only way I knew was that I called in advance to confirm. They made no effort to inform me of the different location of our car, so it’s a good thing I called first. Upon drop off they did not have a final receipt of charges, which I felt was very unprofessional. Additionally, we experienced a flat tire on the first day of rental and I was unable to reach anyone from the emergency or office numbers that were given. Finally contacted the main Airport number and they were able to assist.
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