Hotel Puerta del Sur

Beautiful old hotel with rambling grounds, gardens of native trees and open access to the hualve, river, and bosque nativo. Outdoor swimming pool in a lovely setting. Gorgeous view from the room.

The food was mediocre, obviously purchased at the cheapest prices possible and dressed up to look nice. Even the fruit at breakfast was green/unripe, and the selection of food was the worst I have seen at any hotel in Valdivia. The staff were efficient but cold, and didnt give the typical warm hospitality we are used to experiencing in Valdivia.

The orange juice was a bad copy. Avocado was missing.

The garden was not clean, the pool has no clean water

The setting is beautiful most probably to most beautiful in the area

The hotel is very tired and worn down . The rooms needs paint and the carpets need to be replaced . No-one speaks English except one very kind lady in the dining area. My shower did not have hot water and in the end I moved hotels . The Manager showed me two rates . One if I pay cash in dollars with no taxes .....-. He was not interested in helping me sort out the hot water issue. He does not trai. His young and eager staff . This is all sad and this hotel must have been very grand in its hey day . It has so much potential.....would I stay there again , no .