Hotel Lago di Garda

What I did like? Simply everything we were there already once a couple of yrs ago and it’s amazing how they still keep the high level in the Hotel and especially in the Aqua Restaurant My special greetings to the knowledgeably and friendly staff

Nothing

We have stayed here a number of times but since our last stay the hotel has had a revamp and is vastly improved. The bedroom is now very stylishly furnished and the breakfasts are a far cry from what they used to be. The views of Lake Garda and the harbour area are of course why one stays in this hotel and no other. The hotel now offers to drop off and collect one's car, so it's no longer necessary if the weather is bad to do the longish but by no means unpleasant walk to the car park.

It is rather expensive, charging a Venetian price for Torbole, but maybe after the revamp it is now worth it.

Amazing views over Lake Garda, and a beautiful room. Great breakfasts. We were delighted with the room upgrade, and will tell all of our friends that this hotel is the place to stay when visiting Lago di Garda.

We went into the bar for a drink and ordered the ones that we wanted, and after we ordered we remembered that we had been given two complementary vouchers at reception, so we presented them to the bartender, who was rude in the way he scathingly said “the vouchers are only for Prosecco or wine”. We didn’t mind, as we were staying several days and could easily redeem the vouchers on another occasion, were we to want those particular drinks. Also, we weren’t offered the bread, cheese salami nibbles that other patrons seemed to have been given. The following day, when we DID decide to use the vouchers, we actually had to ask whether they included the aforementioned accompanying snack. The waiter should have offered them to us without having to be asked, but when he went and procured the nicely presented plate and placed it on the bar for us, one of the bits of bread fell into an ice bucket. He didn’t bother to replace it. We didn’t use the bar any more, preferring to go to other places where we were better treated. Advice: please train the bartender and reception to explain the voucher system more clearly so that guests don’t get embarrassed, and also, make sure that the lovely Italian tradition of offering a small snack with drinks is upheld for ALL guests.