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|Distance to city centre||7,2 km|
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Central in location.
I was really looking forward to staying at this hotel since it was New Years but the staff were so horrible to us. A friend was meeting us at the hotel and they made such a big deal about having an extra person up even though she wasn’t going to stay the night. We ended up paying just to have our friend stay with us, which they assured was for the rest of our stay and they wouldn’t bother us again for any other payment. However the same morning (first incident occurred 2am and next incident was at 10am), they called our room, demanding a new payment and when I brought up the fact that they had literally said hours ago that they said we didn’t have to make any other payment, they began to become increasingly aggressive and verbally abused us. Since the receptionist couldn’t speak English, she asked to come up to our room and the next thing I know, there were two officers knocking on our door. I was shocked that they would use police officers to try and intimidate us, especially since they knew we are three young girls. The staff hid behind the officers the whole time. The staff and the police really showed a bad side to Japanese people and as soon as we called them out for lying about multiple things to us, they began to act more aggressive towards us. The lovely maid who was the only one who spoke English calmed things down and I asked for a refund since the hotel was at fault but they refused since it was part of the “regulations”. When I asked to see these regulations, they refused. When I finally relented because I felt bullied and couldn’t stand to have these people yelling at me anymore, they upped the price they had told me that morning. I couldn’t believe it. The maid even told me she understood how I felt because the staff are horrible to her too and that she herself is not Japanese. I am honestly shocked at this experience I had with this hotel as I have extensively travelled and never have I seen guests been treated his way.
Location was great. Also loved the tub.
Room does not come with champagne
everything, room, bathroom, location
no window and room a little small
Karaoke! Centrally located to Tokyo night clubs! Plenty of food options!
Could use an english instruction manual
We've stayed in Love Hotels before, so compared to others, this was Ok. The bathroom amenities & jacuzzi is the highlight. Location was also decent, about 10-15 mins walk from Shibuya station.
The room is A LOT smaller than we had expected, and we were struggling where to put our luggages, when they're opened, as there's not a lot of space. It felt very tight & congested, and the fact that there were no windows felt even more suffocating. For the price we paid, and in comparison to other Love Hotels, it wasn't worth it. Breakfast was Ok. They we brought to the room. Not much space to eat, so we ate on the bed. Not cool.
Located in Tokyo (Shibuya), HOTEL SULATA Shibuya Dogenzaka - Adults Only is within a 10-minute walk of Shibuya Crossing and Cerulean Tower.
based on 38 reviews
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Reviews about Hotel Sulata Shibuya Dogenzaka - Adults Only
Most popular landmarks
- Yoyogi Koen 1,5 km
- Meiji Jingu 2 km
- Mori Bijutsukan 3,1 km
- Roppongi Hills 3,2 km
- Shinjuku Gyoen 3,3 km
- Tokyo Tower 4,6 km
|Tokyo Haneda||14,5 km|
|Tokyo Narita||63,5 km|