Thann hotels

Pros: Home from home

Pros: the amazing mansion and the perfect organized room

Pros: The place is very nice, rooms are spacious and have pretty much what you need. The living rooms as well are a good place to stay and relax. Breakfast was nicely prepared.

Cons: First would be the check-in and check-out policy. To check in after 17 and check out before 11 is not nice! I,be been traveling all night and I got to the propriety at 10 o’clock. I didn’t checked the check in hours because it didn’t cross my mind that could be that late. I couldn’t get in, I was only allowed to park my car inside the facility. I was expecting more hospitality considering that the accommodation was in a home context. I had to rest in the car and ask like a Holmes to be allowed to use the restroom. Later on at 15 o clock I had a business meeting and I needed to change my clothes. I had to ask for that also to get in the restroom to change. When you have a guest in such a context I don’t think is too much to offer a bottle of water. The policy doesn’t allow the free cancelation so I was stuck in the car for several hours because otherwise I would have canceled the stay there and go for a hotel. The house is on a road that is going up the hill and does not have any place to park. The house is not very well signaled and it’s a little confusing. Everything is closed, they could leave at least the gate open to have access with the car there. For me it was a little bit chilly in the room and I had no opportunity to heat the room. For the breakfast I would personally prefer to have what is available at hand. There were things like ham and cheese brought to the table only on request. Not everyone eat jam and cache at breakfast, so it would be good to have the opportunity to pick what you want or at least to know what is available. There are small things that can make this experience more pleasant.

Pros: Beautiful house, very clean throughout and comfortable bedding. Comfortable robe and bottle of water provided. Charming and helpful lady owning the place + adooorable little dog.

Cons: Unfortunately although planned for, no WiFi yet for the rooms located on second floor (N.B. family suites on first floor are covered nevertheless). No kettle available for hot drinks in the afternoon/evening. Quality of toiletries could be better. My room was too small to really feel at ease.

Pros: Breakfast was amazing and the hosts made themselves available.

Cons: No heater so the room was a bit cold.

Pros: Very beautiful house with a lot of art. Quiet room comfortable bed. Fantastic breakfast and very nice staff.

Pros: The place was a bit of a walk from the station with luggage but not too bad. It’s a true b&b and you will get up and have a French breakfast with other guests. Great for a true French experience. The host didn’t speak English overly well so hope to speak a bit of French. Overall a good experience.

Pros: Everything

Pros: The room was spacey and comfortable. Reception staff was helpful. If business takes you to Mulhouse, I can suggest this hotel.

Cons: Location is not very central. Breakfast is basic.

Pros: Brilliant refurbished room. Super TDJ €20 dinner-very unexpected. Also very good breakfast indeed

Cons: 'Tired' reception and public areas. Not a good first impression. The locality is not the best.

Pros: The room was a great size and very nicely decorated, the bathroom was huge! Very good value for money, we didn't have the breakfast as it was an additional charge. Nice lounge / bar area downstairs so groups could easily meet up there. Very welcoming to our little dog and close to the town centre. Great, secure parking area which is perfect if you're travelling with a packed car.

Cons: Everything was just as we hoped.

Cons: The coffee

Pros: The room, the breakfast

Cons: The Gap in the kin size bed... it wasn’t king size mattress, but two mattresses close to one another. No place in the parking lot, I had to park in front of the hotel. When I arrive for breakfast, busy staff and no real direction where to order. I sat down at a dirty table and accommodated with it. Not a biggie but staff seemed overwhelmed.

Pros: room and bathroom, kindnedd of personnel serving at diner

Cons: personnel at the desk on monday afternoon; not very nice

Pros: Beautiful and hip hotel. The breakfast was very nice and well-priced. Great bread, croissant and jam. The beds were very comfortable and the family room was spacious. I highly recommend it!

Pros: Breakfast was exceptional, thanks to our hostess. Staff was nice and helpful. Location is in the center, close to everything.

Cons: Parking can be tricky, if you're new. Actually it's easier than you think. Read all the signs well.

Pros: everything about the hotel is "tres tres bien", the staff are very kind and helpful, the location is excellent, near the central train station and also in the heart of the city. beautiful chic rooms. breakfast was rich, only thing I missed were vegetables for salad ;-)

Pros: Your staff team were brilliant, polite and most helpful. Breakfasts were excellent and the room was comfortable. We understand that you have plans to give the hotel a make over and we look forward to returning and staying with you when this is complete.

Cons: I know you have plans to refurbish the hotel, but our bath room, room 303, had no ventilation fan, or bath or wash basin plugs

Pros: Nice staff, nice location.

Cons: None

Pros: Breakfast was excellent: wide variety of food including fresh fruit, freshly squeezed orange juice & hot items.

Cons: The fitness room was rather minimal. A couple of yoga mats would be great for floor exercises & stretching.

Pros: Breakfast in particular was outstanding!

Pros: Staff very helpful and kind. Quiet room with nice view. Nice room overall.

Cons: It didn't have a fridge in the hotel room.

Pros: Great location, near to the train station and Flix bus stop and old town.

Cons: Pillow had a stain on it but there was another one in the wardrobe ( I was too tired to complain)

Pros: Friendly staff, comfortable room.

Cons: None

Cons: Surprisingly the receptionist asked for a city tax (after booking via booking.com).

Cons: Inaccurate information in the room / hotel guide regarding the cost of the breakfast. Bedside reading light wasn't very bright. The wi-fi hand written code was very poor (on the door key sleeve) why wasn't it printed. I had to request help to get it tranlated.

Pros: Everything the staff decor room special attention because of our anniversary

Cons: Parking issues and costs

Pros: Location, garden, friendly staff.

Cons: Complicated parking if you do not want to leave the parking to the staff.

Pros: Central location with parking, very helpful & friendly staff. Comfortable room with large bathroom which was very clean

Cons: All OK - just a one night stopvetu

Pros: Everything, excellent hotel and first class customer service.

Pros: The bar

Cons: The room, the staff, the cleanliness, the atmosphere

Pros: Central, clean and comfortable.

Cons: Breakfast wasn't the best. Service or cooked food.

Cons: Parking an extra €18 per night, charged by booking.com and had to pay again at hotel , to be refunded a week later (hopefully).

Pros: The food was very good.

Cons: The breakfast room was too cramped.

Pros: A very comfortable bed The hotel is close to the train station and only a few minutes away from the lovely old town

Cons: A little face lifting in the bath and in the room (curtains, etc.) is needed

Cons: Hospitality and bar staff were very rude and uncooperative. Reception desk staff were very helpful and pleasant. Meal in restaurant second rate and not what we ordered - potato and veg was fries and lettuce.

Pros: The room and facilities were fine

Cons: Reception on arrival was excellent and the staff we met until leaving were all pleasant. However, on leaving we went to checkout and the young lady receptionist was on the telephone. She totally ignored us for some minutes while she completed her conversation even though at one stage it was clear that she was waiting for a response from whoever she was talking to. When she had finished the call she then turned to me to see what I wanted without any apology for the delay. This I felt was totally rude and unprofessional. All that was required was a smile and "I'll be with you in a minute" followed by "I'm sorry for the delay."which is exactly what happened at another hotel on our journey.

Pros: Comfy and big bed. Friendly staff. Great location by the railway station.

Cons: no complaints

Pros: City center close by and garage

Cons: Price

Pros: Convenient to station

Cons: Nothing to dislike

Pros: Reception and welcome was really good. We were allowed to park under the hotel. Modern look and feel in general and the rooms and bathrooms were modern as well. Shower gave enough water. Breakfast was exceptional.

Cons: The hallways could use new carpet.

Pros: Clean comfortable rooms, good breakfast, friendly staff. Big car park.

Cons: Rooms were a bit on the small size. Not the most attractive location.

Pros: It was very clean, very comfortable, and the air conditioning was great!

Cons: Nothing!

Pros: Staff were very pleasant and helpful

Cons: Beds uncomfortable. Poor coffee at breakfast.

Pros: Comfy bed. Good shower. Breakfast fine.

Cons: The location.

Pros: Nothing coming to my mind. It 's simple hotel

Cons: nothing

Pros: Very friendly staff. Very polite and helpful. Thank you all for the warm welcome! Breakfast was ok but could easily be improved by offering higher quality products and refilling the breakfast buffet regularly during the morning when products run out.

Cons: Uncomfortably small double bed. Pictures on booking.com look a lot nicer that in reality. Suggestion: repair the neon letters outside the hotel. Broke neon letters don't give a very good impression to the hotel.

Pros: The room was clean and fairly spacious. The bathroom was immaculate. Our stay (sleep) was very quiet- no outside noise from the hallway. The breakfast was very good though it was not included in the cost of the room.

Pros: All staff, particularly reception very helpful and friendly. Excellent on site restaurant. Very comfortable stay. Brilliant automobile exhibition well worth visiting in Mulhouse.

Cons: Hotel great but quite a walk into town Centre.

Cons: The receptionist (Cloe) created us many problems, but the most serious is that she was rude and racist with non-france. The rest of the staff had perfect behavior

Pros: The room was spacious

Cons: The room could have been more up to date and the bed was uncomfortable.

Pros: Perfect location. Close enough to city centre. Plenty of food outlets nearby. Easy access to major routes. Underground car park is not cheap but is excellent idea!

Cons: Everything was great

Pros: Breakfast is simple but not bad.

Cons: a bit far away from downtown.

Pros: This is a very nice hotel to stay at, we arrived by bicycle and the staff could not have been more helpful and there was secure parking which allowed us to leave the bikes overnight. Nice facilities, friendly staff a good hotel for overnighting.

Cons: Firstly, I don't believe this point reflects on the hotel as I believe the restaurant although in the same building is separate. However, there is a gastronomic restaurant on the second floor, which really did not live up to the title. The cooking was very ordinary, the prices excessive and when ordering sauce with a steak both my wife and I were surprised when a very small amount was delivered in a side dish. The following night we went to the Hippopotamus restaurant next door and had a far better dinner for half the price.

Pros: Everything is 100% good

Pros: Walking distance from Rail station and shops. Very helpful staff . Good buffet breakfast.

Cons: No luxuries here but clean and tidy and everything you need.

Pros: Good value budget hotel. Good location. Secure car park

Cons: A bit dull decor and bathroom is small but ti be expected for the price.

Pros: Excellent location. staff very friendly and helpful. Secure parking. Room basic but clean, comfortable with air conditioning. Good choice for breakfast (continental style). Excellent for an overnight stop whilst travelling and good value for money.

Pros: Breakfast was OK. Location Ok . Parking Good but Mulhouse not a nice place.

Cons: Mulhouse

Pros: The hotel staff have been very kind. They have provided to me very nice attentions such as gluten free products.

Cons: Rien

Pros: The staff were wonderfully friendly and welcoming. The room was quiet. Perfectly functional.

Cons: I love Ibis because you know what you will get: good, clean rooms, and value for money. This Ibis is a bit tired. The room stank of cigarette smoke. The shower was not perfectly clean.

Pros: Check in check out was fast

Cons: Every thing was good

Pros: 24 hour reception Value

Cons: Outdated. Very poor bedding.

Pros: Fairly easy to find.

Cons: Room nothing like the pictures. Small, very tired looking and very basic. Breakfast ok but not particularly good value.

Pros: Great value for money, very good location of the hotel. And delicious dinner at the Restaurant downstairs!

Pros: Friendly staff. We ate in both nights and the food was good. Very popular with locals too. The room was fine. I had to request a hairdryer as it didn't come automatically and there was not one available so I had to wait, but it was fine.

Cons: It's not in an ideal location, so you have to drive to get anywhere, but we came for the train and the motor museums so we expected this.

Pros: Large car park in a quite area

Cons: The room was the far too noise due to the internal wooden steps leading to the attic. Also noises coming from other rooms could be easily heard.

Pros: Good beds, shower, nice spot in city center, clean.

Cons: Breakfast was expensive (€9,50) and basic; not so good. Bread with jam or cheese. No yoghurt or cereals, no eggs. Expensive parking

Pros: Closed parking and large family room with air conditioning . The bathroom was recently updated and very nice

Cons: The breakfast area was too small for the number of guests. There were parts in the room were you could see work was done but not finished nicely (e.g no nice paint job )

Pros: Yes

Cons: N/a

Cons: I did not like that the bathroom was without window and the wet towels smelled

Pros: Budget hotel in good location

Cons: Not very atmospheric

Pros: Receptionist do not speak English,

Cons: Receptionist do not speak English,

Pros: Plenty of hot water,seperate toilet.

Cons: Hairs in the bath before our use, drab room.

Cons: Upon checkout, I requested for the invoice , the fee for hotel was fully paid in an unrefundable rate, though the staff withdraw 32 Euro without asking, I saw in bill there is 32 Euro noted for parking which I have not used, he withdraw money knowing that we have not used the parking without even asking.

Pros: Good location near the city center. A park with a ”lake” right outside the window. Small room but for one night it’s OK.

Cons: Entrance to the garage is only 1.9 m high so a car with a box on the roof can’t enter. Smoking right in front of the entrance brings the smoke in to your room. Cooling in the room did not work.

Cons: Coach party filled the restaurant at breakfast and we had to wait an hour yet there was a completely empty meeting room right next door that they could have used.

Pros: Breakfast was not too bad.

Cons: Staff was very unfriendly.

Pros: We've spent a night in a double room. The bathroom was nice, big shower and fluffy towels, and the bed was super comfortable.

Cons: The only negative point is that the bed was way too big for the actual bedroom and we had barely any space for walking around it (and not jumping on it from the bottom) and opening the suitcase.

Pros: Well, it is an Ibis hotel for those who are traveling and need to stay overnight in Mulhouse. Nothing wrong about it.

Cons: Nothing wrong. All went well.

Pros: The staff - especially the ladies on the Reception Desk - were very helpful and spoke good English. Overall the hotel was smart and comfortable - to a standard above that expected. The bed and the shower were especially good. The breakfast was very good too.

Cons: The (evening) meals were rather small, and not all items on the menu were available. I was surprised the barman did not know what (pression) beer he was serving.

Pros: Location, staff and secure parking

Cons: Nothing negative

Pros: Location, spacious room, free parking

Pros: Staff was very friendly and responsible

Pros: The hotel is in the town centre and quite easy to find. Parking is included which is a plus. For the price we've paid, it meets our expectation.

Cons: Wifi did not work.

Pros: Staff very helpful and enthusiastic.

Cons: Nothing.

Pros: very helpfull staff, who were very keen to enhance our stay

Pros: The manager and staff of this hotel were very helpful to a non French speaking guest, especially the manager who has command of 7 Eiuropean languages including English. The architetecture of the hotel is of an era long gone by but is being restored. They serv e an exzcellent breakfast. It is located at an easy walk from the station, even for me a 75year old. All in all, it is good value for what you pay.

Cons: NONE

Pros: Off road parking in centre of town

Pros: Great location, friendly staff.

Cons: There are several rooms being remodeled. At first I was put in one of these rooms, which were not fit to be inhabited...even though there were other empty rooms. A short discussion with the manager mended matters.

Pros: The hotel is close to most of the places of interest.

Cons: The hotel is old and rooms does not justify the rates.

Pros: Staff where very helpful and taught us some Italian as that was our destination. Fabulous old decor, typical old french hotel, full of characture and within strolling distance to the beautiful town square.

Cons:

Pros: greeat manager good staff and location

Cons: a little old fashioned but wifi was useful

Pros: The proprietor was very friendly. I was worried about what the room would be like based on the hallways etc, but it was really nice and homey and very clean. We really enjoyed our stay there.

Cons: The see through door on the bathroom. We were traveling with our two daughters, and that made privacy a bit of a problem. Also it was a bit noisy and warm with no fans or AC but this is a common problem in Europe.

Pros: Nice people. Quiet. Good breakfast. Good parking.

Cons: Elevator needs to be fixed.

Pros: Good location

Cons: Evening meal was terrible the sweet was ok breakfast was a joke 1st day we went for breakfast there was not a lot left and they did not replenish it at all. Today we went it just as they opened and the bread was stale no pastries what a waste of money. Rubbish bin out side our room was overflowing we asked could it be emptied as rubbish was over flown was now on the ground out side our room only to be told it was not there job (2hrs late the bins were emptied but we should not of had to ask ) Room was ok but not very clean curtains had holes in them and after the cleaner had been in she had left our window wide open and as we were on the ground floor anyone could have go in not impressed. Evening meal for our second night was a kfc which is a very short walk away and was 100 times better than the hotel. This is hotel is used a lot by working men. You only get what you pay for but in this case this place was not worth it.

Pros: The breakfast was really good (fruits, patisserie, muesli, cheese, sausages, baguette, croissant, petits-pains au chocolat, juices, etc.) and several machine-ready drinks such as hot chocolate. Within the room the bathroom was clean and the room in general was also clean. The location was close to the highway which is what we needed. There was a little ventilator that we used and a 27 inch (approximately) TV that we didn't use. So on these points we were happy.

Cons: However it was a bit weird to enter the room because it didn't smell very fresh and it wasn't really clear if the bed-sheets (especially the pillow covers) had been changed. We however were confident that the Campanile brand are a good company and we thus just trusted that the bed-sheets (especially pillow covers) were a bit messy (we expected more flat sheets and a better smell) because of the way the person had worked and not because it hadn't been changed. The hair drier wasn't in the room, but you could ask for one (at the reception, which we found out the next day), which you don't do if you just get out of the shower. Also, for breakfast we didn't really find the water. That's the negative points.

Pros: It was convenient

Cons: Staff were unhelpful and made no effort to speak English , would not go back

Pros: Location easy family friendly

Cons: Room could have been cleaner

Pros: Comfortable mattress on the bed. We slept very well. We had a delicious dinner even after arriving quite late at the hotel's restaurant.

Cons: Everything about the hotel is average. Good for a single night's sleep or stop over but wouldn't stay longer than a night. Cleanliness is much to be desired. Also the breakfast was packed up at 9 and we had to miss it when we turned up at the restaurant a little around 9.15 as we slept a little longer due to arriving quite late in the night. Unlike the norm in all other hotels in europe whereever we stayed where breakfast is continued to be served until 10. We had requested clearly in advance to allocate an easy to access room for a disabled guest but this was overlooked and we were allocated a room not accessible with a wheelchair on the upper floors. But the receptionist tried his best and gave us a room on the ground floor which however was not easy to reach with a wheelchair. Very slow WiFi.

Pros: It is a place to sleep at least

Cons: I anticipated more from Campanile. The room was outdated, and extremely warm; a fan was present but could not really make the situation better. There were no sheets around our pillows; after asking the reception they hardly said anything, didn't apologize, just threw 2 sheets on the counter and we could go off and fit them ourselves. The hotel environment is worn down and doesn't feel safe at night. Although the room charge was not bad, value for money wise still a very bad deal.

Pros: Clean and the location

Cons: No AC