Traveller reviews
Overall rating
6,2
Good
Based on 24 reviews
Boarding
6,2
Comfort
5,7
Crew
7,3
Entertainment
5,6
Food
5,8
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Travellers
16+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-15
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Thai Lion Air information
| IATA code | SL |
|---|---|
| Routes | 74 |
| Top route | Bangkok Don Mueang Intl to Chiang Mai |
| Airports served | 35 |
| Top airport | Bangkok Don Mueang Intl |
Recent reviews
Traveller rating
1
0
0
1
0
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10,0
No frills means no frills... I just got on the plane and flew. That's all. Nothing more and nothing less. Or I did buy some water, they took cash only! LOL
Reviewed Oct 2023review from
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2,0
First the flight delayed 1 hour ND then when we suppose to landing the pilot decided not to land at the chiang Mai Airport but the chiang rai airport
Reviewed Jun 2023review from
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8,6
Pros: This is a budget airline and they get you to where you going at good price
Cons: They pack you in all together even though there are open seats available and leave you there as if you've done something wrongReviewed Nov 2020review from
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2,3
Pros: Nothing
Cons: EverythingReviewed Aug 2020review from
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4,5
Cons: fraud on the baggge fee. Had already tried to pay on web sire, but tmdid not work. Then they charge more than twice the price at airport.
Reviewed May 2020review from
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5,5
Pros: Crew
Cons: No explaining delay before take off and after arriveReviewed Mar 2020review from
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2,0
Pros: I am grateful for small mercies. ... it was on time!
Cons: Not being fleeced / ripped off cheated out of money as I check in. The website purposely does not allow payment of bags just so they can get more at airport. ... Staff admitted it was regular complaints and they did not care... Not my sort of pleasurable flight..Reviewed Mar 2020review from
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9,2
Cons: Good service
Reviewed Feb 2020review from
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8,0
Pros: The ground staff service was really poor, the air-cond on-board was warm instead of cold, when arrived Singapore, the body sweaty.
Cons: The pre-book luggage service and check-in ground staff service in Bangkok airport. It's really disappointed.Reviewed Feb 2020review from
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10,0
Pros: Professional and very accommodating crew
Reviewed Feb 2020review from
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3,6
Cons: They had mosquitos entire flight, they could have sprayed bug spray or do something about it
Reviewed Feb 2020review from
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9,0
Pros: Just expect , what is expected from a low cost carrier.
Reviewed Feb 2020review from
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7,5
Pros: I had very low expectations after reading some reviews for this airline. But I was pleasantly surprised. Staff in Bangkok was nice, paid for bags, everything went smoothly, and the plane was not dumpy at all.
Cons: nothing, it was a short simple flight.Reviewed Jan 2020review from
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6,0
Cons: The plane was COLD and no blankets to be found.
Reviewed Jan 2020review from
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3,5
Cons: On time
Reviewed Jan 2020review from
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4,4
Cons: Thai Lion delays all the times and they never try to compensate it with a bit of refreshments or anything. They took the passengers for granted
Reviewed Jan 2020review from
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2,0
Cons: Thai Lion will rip you off on checked in luggage if you pay during checking in for your flight. I paid almost $300USD for one suitcase that weighed 15 kilos. When asked, they said I should have paid in advance. I expected to pay for checked in luggage, but $300 bucks is Ridiculous!!
Reviewed Dec 2020review from
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6,0
Cons: The air conditioner on this flight does jot okay
Reviewed Dec 2019review from
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6,0
Pros: short flight
Cons: the landingReviewed Dec 2019review from
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9,6
Pros: Decent price
Reviewed Nov 2019review from
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7,6
Cons: There was a large group that seemed like a class trio with over 20 children who were loud and rude the entire flight. Parents and flight attendants did not tell them to calm down or act more polite.
Reviewed Aug 2019review from
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5,0
Pros: Price was great.
Cons: Charges 300 Baht per kilogram after 7 kg. We ended up switching out all goods that had to be checked and just carried our backpacks on. Was a big hassle.Reviewed Mar 2019review from
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4,3
Squished
Pros: The plane didn’t crash and we made it to our destination
Cons: We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.Reviewed Jul 2018review from
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4,6
You get what you pay for
Pros: Basic no frills airline. Good baggage allowance
Cons: Very poor websiteReviewed Mar 2018review from
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4,0
Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!
Reviewed Feb 2018review from
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3,3
Delayed boarding and baggage claim made me miss flight
Cons: Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business.Reviewed Feb 2018review from
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5,3
Below average I'd say
Cons: Very little leg room, no complimentary water or snack.Reviewed Jan 2018review from
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3,6
Pros: The plane was new
Cons: Check-in was a disaster, boarding took for ever, getting the luggage took longer than the flight. English is unknown by ground staff. And the plane times had changed.Reviewed Dec 2017review from
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6,0
Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.
Reviewed Dec 2017review from
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10,0
Pros: It was awesome, everything was great....
Reviewed Nov 2017review from
Thai Lion Air FAQs
What is Thai Lion Air's carry-on size allowance?
On board Thai Lion Air flights, cabin baggage should not exceed 40x30x20cm. If your hand luggage is bigger, the Thai Lion Air assistance team will most likely ask you to pay extra for checked luggage.
Where does Thai Lion Air fly to?
Thai Lion Air offers direct flights to 35 cities in 9 different countries. Chiang Mai, Bangkok, and Chiang Rai are the most popular cities covered by Thai Lion Air.
What is Thai Lion Air’s primary hub?
Thai Lion Air concentrates most of its flight operations in Bangkok.
How does KAYAK find such low prices on Thai Lion Air flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Thai Lion Air.
Flight status
Thai Lion Air route map
Top airports served by Thai Lion Air
- Bangkok Don Mueang Intl Airport (DMK)
- Hat Yai Airport (HDY)
- Chiang Mai Airport (CNX)
- Udon Thani Airport (UTH)
- Phuket City Airport (HKT)
- Ubon Ratchathani Airport (UBP)
- Krabi Airport (KBV)
- Nakhon Si Thammarat Airport (NST)
- Chiang Rai Airport (CEI)
- Surat Thani Airport (URT)
- Khon Kaen Airport (KKC)
- Trang Airport (TST)
- Singapore Changi Airport (SIN)
- Phitsanulok Airport (PHS)
- Taipei City Taiwan Taoyuan Intl Airport (TPE)
Thai Lion Air contact information
- SL IATA code
- +66 2 529 9999 Call
- lionairthai.com Visit
Overview of Thai Lion Air
Operating out of a base in Bangkok, Thai Lion Air flies to a number of countries within Asia. Among the nations serviced are Indonesia, China, Vietnam, Sri Lanka, Bangladesh, Japan, Nepal, India and Myanmar. The carrier has a strong focus on connecting Thailand with Indonesia and China, offering services to more than 20 destinations in the two countries.
Thai Lion Air is a low-cost airline that markets itself to customers as a budget-friendly travel option. Existing alongside subsidiaries Wings Air, Malindo Air, Batik air and Lion Air, it is majority-owned by the Lion Air Group that is based in Indonesia. The association between carriers and operating facilities allows customers to benefit from connected routes and a variety of departure times.
You can choose between Economy and Premium Economy for your flight, with passengers in the upgraded class provided a personal TV. An additional 29 in of legroom is also available in the Premium section. Customers in Economy are allowed one piece of carry-on luggage, while Premium passengers are afforded 20 kg (approximately 44 lb) of checked baggage for domestic flights and 30 kg (approximately 66 lb) for international services.
The fleet of Thai Lion Air is made up almost entirely of Boeing aircraft; however, there are also a few Airbus planes. The Boeing 737 series of airliners are the preferred models and can seat as many as 215 passengers. In 2017 the carrier became the first in the world to fly the 737MAX 9 version, drawing the attention of the aviation industry and setting new fuel efficiency standards.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.