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Mercure Serpong Alam Sutera
4 stars

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325, Indonesia
Tangerang City, Indonesia
See location+62 212 966 8668
From
R1 032
Cheapest

rate per night

8,4
Very good
based on 831 reviews
831 reviews
Room type
Provider
Nightly total
Superior room
R1 032
Queen room
R1 302
Double room
R1 805

Photos of Mercure Serpong Alam Sutera

Overview

Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.
8,4
Very good rating
Based on 831 verified guest reviews

Latest deals for Mercure Serpong Alam Sutera

Thu 10/7
Fri 11/7
Superior room
bed type unknown
1 twin bed
1 queen bed
Double room
1 double bed
bed type unknown
Queen room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Mercure Serpong Alam Sutera

  • Adults only
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Adults only
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Rooftop pool
  • Massage

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Outdoor

  • Garden
  • Terrace/Patio
  • Grill

Family friendly

  • Cribs available
  • Child pool
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle hire
  • Cycling

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Mercure Serpong Alam Sutera

8.4
Very good
831 verified ratings
Wonderful
361
Very good
217
Good
147
Okay
52
Fair
31
Mediocre
9
Poor
14

Summary of reviews

Guests say
Guests appreciated the strategic location and friendly service of the hotel, making it a convenient choice for travelers. However, many reviews highlighted concerns regarding cleanliness, particularly in the bathrooms and breakfast quality, suggesting that improvements are needed in these areas.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Cleanliness2 out of 10
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Location

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

What's nearby

  • Omni Hospital127 m
  • Gading Raya Golf Course1.8 km
  • Summarecon Mall Serpong2.6 km
  • Siloam Hospital6.3 km
  • Soewarna Business Park13.5 km
  • Cengkareng Golf Club13.9 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Mercure Serpong Alam Sutera

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Mercure Serpong Alam Sutera

  • Where is Mercure Serpong Alam Sutera located?

    Mercure Serpong Alam Sutera is located at Jl Alam Sutera Boulevard Kav23, 8 km from the centre of Tangerang City. Omni Hospital is the closest landmark to Mercure Serpong Alam Sutera.

  • When is check-in time and check-out time at Mercure Serpong Alam Sutera?

    Check-in time is 14:00 and check-out time is 12:00 at Mercure Serpong Alam Sutera.

  • Does Mercure Serpong Alam Sutera offer free Wi-Fi?

    Yes, Mercure Serpong Alam Sutera offers free Wi-Fi.

  • Does Mercure Serpong Alam Sutera offer free parking?

    Yes, Mercure Serpong Alam Sutera offers free parking.

  • How far is Mercure Serpong Alam Sutera from the airport?

    Mercure Serpong Alam Sutera is 13,2 km from Jakarta Soekarno-Hatta Intl.

  • Does Mercure Serpong Alam Sutera have a pool?

    Yes, Mercure Serpong Alam Sutera has a pool on-site.

  • How does KAYAK find such great Mercure Serpong Alam Sutera hotel deals?

    KAYAK scours the web for all room deals available at Mercure Serpong Alam Sutera in Tangerang City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Serpong Alam Sutera and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Serpong Alam Sutera.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,2
8,0 km
Jakarta Soekarno-Hatta Intl
13,2 km