Traveller reviews
Overall rating
7,6
Good
Based on 724 reviews
Boarding
7,9
Comfort
7,7
Crew
8,2
Entertainment
6,5
Food
7,3
TAROM information
| IATA code | RO |
|---|---|
| Routes | 84 |
| Top route | Bucharest Otopeni Intl to Iasi |
| Airports served | 39 |
| Top airport | Bucharest Otopeni Intl |
TAROM traveller reviews
Pros
"The food was great!"
(in 3 reviews)
"Boarding was good, flight and landing."
(in 9 reviews)
"Smooth flight, the staff was friendly"
(in 25 reviews)
Cons
"The food was terrible!"
(in 2 reviews)
"Delay in flight, delay in lagguage delivery"
(in 25 reviews)
"Uncomfortable chairs (little legroom, no leaning backs for the seats)."
(in 6 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
checkin counter
long time
short flight
little legroom
security check
friendly staff
cabin baggage
gate checked
time of the flight
food was terrible
came late
great flight
staff were friendly
easy check
flight was delayed
fast boarding
-
10,0
Cons: The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me
review from
-
6,3
Delay again
Pros: Brought me home in an hour
Cons: Delay again
review from
-
8,0
Pros: Good short flight.
Cons: Open both for passengers to enter terminal on arrival in Bucharest.
review from
-
8,0
Pros: Short flight.
Cons: When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine.
review from
-
6,4
Cons: This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together.
review from
-
3,3
Pros: Nothing
review from
-
8,3
Pros: The seat was super
review from
-
2,0
Pros: Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day
Cons: The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890.
review from
-
8,0
Finally not much delay
Pros: Finally not much delay Double coke with ice
Cons: Still some delay
review from
-
7,6
Pros: Seating availability at check in no
Cons: No tv
review from
-
7,6
Pros: The seating availability at the check in time
Cons: The TVs never worked
review from
-
7,6
Pros: quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage.
Cons: better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements
review from
-
5,0
Pros: Very bad expirience they btoke my laggage and 2 laggage come one day afrer
review from
-
8,0
Pros: Even if it’s August, there was no delay.
Cons: Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty.
review from
-
5,0
40 degrees
Pros: Finally not much delay
Cons: No AC in hot weather in the bus and on the plane for half an hour before take off.
review from
-
8,0
Delayed again
Pros: Staff, seat.
Cons: Delayed again: 40 mins
review from
-
2,0
Late as always
Pros: Business class seat
Cons: 1,5 hours late, no info about it. Old plane.
review from
-
5,0
Cons: DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST
review from
-
6,0
Cons: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.
review from
-
5,3
Outdated
Pros: Leg room, online check in, being on time. Overall ok.
Cons: Old plane, dry food, not too friendly staff and. Not the best value for money
review from
-
10,0
Pros: It was nice
Cons: more movies to be purposed ))
review from
-
10,0
Pros: It was fast and on time
Cons: mmmm food ))
review from
-
8,0
Cons: Nothing really, it was a shorter flight. The aircraft made it, can’t complain.
review from
-
10,0
Pros: Flawless process! Great customer service!
Cons: Arrival of baggage on the carousel.
review from
-
3,6
Pros: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.
Cons: Check in process both online and at the airport. The seats on the aircraft.
review from
-
7,0
Pros: Good crew, attentive, courteous, communicative !!
Cons: Have the screens work ....
review from
-
4,0
Cons: Timing
review from
-
7,6
Cons: The departure could have been on time
review from
-
2,0
Cons: Employees VERY VERY RUDE!!!!
review from
-
2,0
Cons: Everything could be better, lost the second connection to Cluj
review from
-
6,8
Pros: Clean.
Cons: Boarding via bus.
review from
-
2,0
Delayed for 3,5 hours
Pros: Landing
Cons: Delayed for 3,5 hours
review from
-
9,3
Pros: -
Cons: -
review from
-
9,0
Pros: Nice crew , nice meal
Cons: comfort of seat , boarding time
review from
-
10,0
Pros: On time. Clean .
Cons: less lights while fly
review from
-
7,6
Cons: My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!
review from
-
8,8
Pros: Crew was very good, professional
Cons: You should look for a proper bread,better sandwich and a healthier desert.
review from
-
8,3
Pros: seats were confortable
review from
-
8,0
Pros: entertainment was good
review from
-
8,6
Pros: Free WIFI, entertainment is good
review from
-
8,0
Pros: Fast boarding
review from
-
7,3
Cons: The entertainment
review from
-
6,6
Pros: Customer service was good
Cons: Both flights were delayed and the airline lost my luggage
review from
-
4,6
Pros: as if we were at the beginning of aviation
review from
-
10,0
comfortable on time flight
Pros: Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff.
Cons: nothing
review from
-
6,0
Good airline, no entertainment
Pros: Flight left and arrived on time
Cons: Food is mediocre and there is no in flight entertainment so thank God for Kindle!
review from
-
10,0
Cons: Everything was perfect!
review from
-
3,0
Tarom is not great
Pros: Not much
Cons: The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great.
review from
-
2,0
Over booked
Pros: Nothing
Cons: Everything flight was booked have to wait 5 hours for another flight
review from
-
8,3
Cons: Confort
review from
-
9,6
Wonderful planes and staff
Pros: The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too
Cons: It was ok for me but someone in a wheelchair might have a tough time
review from
-
9,6
Great planes staff in Airport
Pros: The whole process was very enjoyable in the flight was really nice I loved it
Cons: I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok
review from
-
3,6
New-ish plane, MASSIVE delay, VERY old procedures
Pros: The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)
Cons: Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay.
review from
-
5,6
inspecting the food
Pros: That I didn't get poisoned.
Cons: That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one.
review from
-
4,3
Your food made me ill
Pros: That I didn't die in Chisinau
Cons: Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up.
review from
-
6,6
Pros: Boarding too early and then sitting on the plane.
Cons: Food.
review from
-
3,6
Really bad service
Pros: For the first time, in many years, cabin crew apologized for delay
Cons: Flight delayed, cofee= prepare yourself a nescoffee (even at business class
review from
-
7,0
Good enough
Pros: the plane landed on time
Cons: luggage came late
review from
-
6,8
Pros: Great crew.
Cons: The flight was delayed and I almost missed my connecting flight.
review from
-
8,0
Cons: Being late
review from
-
10,0
Cons: The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me
review from
-
10,0
Pros: It was nice
Cons: more movies to be purposed ))
review from
-
10,0
Pros: It was fast and on time
Cons: mmmm food ))
review from
-
10,0
Pros: Flawless process! Great customer service!
Cons: Arrival of baggage on the carousel.
review from
-
9,3
Pros: -
Cons: -
review from
-
9,0
Pros: Nice crew , nice meal
Cons: comfort of seat , boarding time
review from
-
10,0
Pros: On time. Clean .
Cons: less lights while fly
review from
-
8,8
Pros: Crew was very good, professional
Cons: You should look for a proper bread,better sandwich and a healthier desert.
review from
-
8,6
Pros: Free WIFI, entertainment is good
review from
-
10,0
comfortable on time flight
Pros: Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff.
Cons: nothing
review from
-
10,0
Cons: Everything was perfect!
review from
-
9,6
Wonderful planes and staff
Pros: The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too
Cons: It was ok for me but someone in a wheelchair might have a tough time
review from
-
9,6
Great planes staff in Airport
Pros: The whole process was very enjoyable in the flight was really nice I loved it
Cons: I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok
review from
-
8,0
Pros: Good short flight.
Cons: Open both for passengers to enter terminal on arrival in Bucharest.
review from
-
8,0
Pros: Short flight.
Cons: When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine.
review from
-
8,3
Pros: The seat was super
review from
-
8,0
Finally not much delay
Pros: Finally not much delay Double coke with ice
Cons: Still some delay
review from
-
7,6
Pros: Seating availability at check in no
Cons: No tv
review from
-
7,6
Pros: The seating availability at the check in time
Cons: The TVs never worked
review from
-
7,6
Pros: quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage.
Cons: better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements
review from
-
8,0
Pros: Even if it’s August, there was no delay.
Cons: Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty.
review from
-
8,0
Delayed again
Pros: Staff, seat.
Cons: Delayed again: 40 mins
review from
-
8,0
Cons: Nothing really, it was a shorter flight. The aircraft made it, can’t complain.
review from
-
7,0
Pros: Good crew, attentive, courteous, communicative !!
Cons: Have the screens work ....
review from
-
7,6
Cons: The departure could have been on time
review from
-
6,8
Pros: Clean.
Cons: Boarding via bus.
review from
-
7,6
Cons: My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!
review from
-
8,3
Pros: seats were confortable
review from
-
8,0
Pros: entertainment was good
review from
-
8,0
Pros: Fast boarding
review from
-
7,3
Cons: The entertainment
review from
-
6,6
Pros: Customer service was good
Cons: Both flights were delayed and the airline lost my luggage
review from
-
8,3
Cons: Confort
review from
-
6,6
Pros: Boarding too early and then sitting on the plane.
Cons: Food.
review from
-
7,0
Good enough
Pros: the plane landed on time
Cons: luggage came late
review from
-
6,8
Pros: Great crew.
Cons: The flight was delayed and I almost missed my connecting flight.
review from
-
8,0
Cons: Being late
review from
-
6,3
Delay again
Pros: Brought me home in an hour
Cons: Delay again
review from
-
6,4
Cons: This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together.
review from
-
3,3
Pros: Nothing
review from
-
2,0
Pros: Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day
Cons: The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890.
review from
-
5,0
Pros: Very bad expirience they btoke my laggage and 2 laggage come one day afrer
review from
-
5,0
40 degrees
Pros: Finally not much delay
Cons: No AC in hot weather in the bus and on the plane for half an hour before take off.
review from
-
2,0
Late as always
Pros: Business class seat
Cons: 1,5 hours late, no info about it. Old plane.
review from
-
5,0
Cons: DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST
review from
-
6,0
Cons: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.
review from
-
5,3
Outdated
Pros: Leg room, online check in, being on time. Overall ok.
Cons: Old plane, dry food, not too friendly staff and. Not the best value for money
review from
-
3,6
Pros: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.
Cons: Check in process both online and at the airport. The seats on the aircraft.
review from
-
4,0
Cons: Timing
review from
-
2,0
Cons: Employees VERY VERY RUDE!!!!
review from
-
2,0
Cons: Everything could be better, lost the second connection to Cluj
review from
-
2,0
Delayed for 3,5 hours
Pros: Landing
Cons: Delayed for 3,5 hours
review from
-
4,6
Pros: as if we were at the beginning of aviation
review from
-
6,0
Good airline, no entertainment
Pros: Flight left and arrived on time
Cons: Food is mediocre and there is no in flight entertainment so thank God for Kindle!
review from
-
3,0
Tarom is not great
Pros: Not much
Cons: The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great.
review from
-
2,0
Over booked
Pros: Nothing
Cons: Everything flight was booked have to wait 5 hours for another flight
review from
-
3,6
New-ish plane, MASSIVE delay, VERY old procedures
Pros: The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)
Cons: Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay.
review from
-
5,6
inspecting the food
Pros: That I didn't get poisoned.
Cons: That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one.
review from
-
4,3
Your food made me ill
Pros: That I didn't die in Chisinau
Cons: Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up.
review from
-
3,6
Really bad service
Pros: For the first time, in many years, cabin crew apologized for delay
Cons: Flight delayed, cofee= prepare yourself a nescoffee (even at business class
review from
Flight status
TAROM route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
364
Amsterdam
AMS
Bucharest
OTP
422
Barcelona
BCN
Bucharest
OTP
382
Paris
CDG
Bucharest
OTP
648
Cluj Napoca
CLJ
Bucharest
OTP
306
Frankfurt am Main
FRA
Bucharest
OTP
262
Istanbul
IST
Bucharest
OTP
204
Chisinau
KIV
Bucharest
OTP
392
London
LHR
Bucharest
OTP
416
Madrid
MAD
Bucharest
OTP
363
Bucharest
OTP
Amsterdam
AMS
421
Bucharest
OTP
Barcelona
BCN
381
Bucharest
OTP
Paris
CDG
647
Bucharest
OTP
Cluj Napoca
CLJ
305
Bucharest
OTP
Frankfurt am Main
FRA
261
Bucharest
OTP
Istanbul
IST
209
Bucharest
OTP
Chisinau
KIV
391
Bucharest
OTP
London
LHR
415
Bucharest
OTP
Madrid
MAD
809
Bucharest
OTP
Suceava
SCV
275
Bucharest
OTP
Thessaloniki
SKG
810
Suceava
SCV
Bucharest
OTP
276
Thessaloniki
SKG
Bucharest
OTP
343
Bucharest
OTP
Vienna
VIE
344
Vienna
VIE
Bucharest
OTP
709
Bucharest
OTP
Iaşi
IAS
274
Athens
ATH
Bucharest
OTP
372
Brussels
BRU
Bucharest
OTP
273
Bucharest
OTP
Athens
ATH
371
Bucharest
OTP
Brussels
BRU
225
Bucharest
OTP
Prague
PRG
226
Prague
PRG
Bucharest
OTP
610
Timisoara
TSR
Bucharest
OTP
607
Bucharest
OTP
Timisoara
TSR
708
Iaşi
IAS
Bucharest
OTP
312
Munich
MUC
Bucharest
OTP
628
Oradea
OMR
Bucharest
OTP
311
Bucharest
OTP
Munich
MUC
627
Bucharest
OTP
Oradea
OMR
291
Bucharest
OTP
Sofia
SOF
292
Sofia
SOF
Bucharest
OTP
153
Bucharest
OTP
Tel Aviv
TLV
154
Tel Aviv
TLV
Bucharest
OTP
620
Baia Mare
BAY
Bucharest
OTP
212
Belgrade
BEG
Bucharest
OTP
232
Budapest
BUD
Bucharest
OTP
211
Bucharest
OTP
Belgrade
BEG
231
Bucharest
OTP
Budapest
BUD
619
Bucharest
OTP
Baia Mare
BAY
332
Stockholm
ARN
Bucharest
OTP
168
Beirut
BEY
Bucharest
OTP
331
Bucharest
OTP
Stockholm
ARN
167
Bucharest
OTP
Beirut
BEY
404
Rome
FCO
Bucharest
OTP
403
Bucharest
OTP
Rome
FCO
256
Larnaca
LCA
Bucharest
OTP
188
Amman
AMM
Bucharest
OTP
187
Bucharest
OTP
Amman
AMM
637
Bucharest
OTP
Satu Mare
SUJ
638
Satu Mare
SUJ
Bucharest
OTP
255
Bucharest
OTP
Larnaca
LCA
733
Iaşi
IAS
Timisoara
TSR
734
Timisoara
TSR
Iaşi
IAS
101
Bucharest
OTP
Cairo
CAI
129
Bucharest
OTP
Tbilisi
TBS
322
Hamburg
HAM
Bucharest
OTP
321
Bucharest
OTP
Hamburg
HAM
110
Yerevan
EVN
Bucharest
OTP
109
Bucharest
OTP
Yerevan
EVN
102
Cairo
CAI
Bucharest
OTP
130
Tbilisi
TBS
Bucharest
OTP
402
Nice
NCE
Bucharest
OTP
401
Bucharest
OTP
Nice
NCE
Top airports served by TAROM
- Bucharest Otopeni Intl Airport (OTP)
- Iasi Airport (IAS)
- Cluj Napoca Airport (CLJ)
- Timisoara Airport (TSR)
- Chisinau Airport (KIV)
- Paris Charles de Gaulle Airport (CDG)
- Frankfurt am Main Airport (FRA)
- Amsterdam Schiphol Airport (AMS)
- Istanbul Ataturk & other airports Airport (IST)
- Suceava Salcea Airport (SCV)
- Brussels Bruxelles-National & other airports Airport (BRU)
- Munich Franz Josef Strauss Airport (MUC)
- Vienna Intl Airport (VIE)
- Budapest Ferenc Liszt Intl Airport (BUD)
- Sofia Airport (SOF)
TAROM contact information
- RO IATA code
- +4021 9361 Call
- tarom.ro Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.