
TAROM information
IATA code | RO |
---|---|
Routes | 90 |
Top route | Cluj Napoca to Bucharest Otopeni Intl |
Airports served | 43 |
Top airport | Bucharest Otopeni Intl |
TAROM traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10,0
Cons: Have WiFi
review from -
10,0
Pros: Everything
Cons: Nothing
review from -
10,0
Pros: Crew was amazing and helpful.
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9,6
Pros: The crew was amazing. They answered to my requests politely and helpfully
Cons: Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted
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6,6
Pros: Crew super
Cons: food, seat. In general the whole aircraft is not convenient
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4,6
Pros: checking baggage included, comfortable plane
Cons: the plane was almost an hour late
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10,0
Cons: The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me
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6,3
Delay again
Pros: Brought me home in an hour
Cons: Delay again
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8,0
Pros: Good short flight.
Cons: Open both for passengers to enter terminal on arrival in Bucharest.
review from -
8,0
Pros: Short flight.
Cons: When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine.
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6,4
Cons: This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together.
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3,3
Pros: Nothing
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8,3
Pros: The seat was super
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2,0
Pros: Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day
Cons: The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890.
review from -
8,0
Finally not much delay
Pros: Finally not much delay Double coke with ice
Cons: Still some delay
review from -
7,6
Pros: Seating availability at check in no
Cons: No tv
review from -
7,6
Pros: The seating availability at the check in time
Cons: The TVs never worked
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7,6
Pros: quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage.
Cons: better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements
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5,0
Pros: Very bad expirience they btoke my laggage and 2 laggage come one day afrer
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8,0
Pros: Even if it’s August, there was no delay.
Cons: Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty.
review from -
5,0
40 degrees
Pros: Finally not much delay
Cons: No AC in hot weather in the bus and on the plane for half an hour before take off.
review from -
8,0
Delayed again
Pros: Staff, seat.
Cons: Delayed again: 40 mins
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2,0
Late as always
Pros: Business class seat
Cons: 1,5 hours late, no info about it. Old plane.
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5,0
Cons: DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST
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6,0
Cons: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.
review from -
5,3
Outdated
Pros: Leg room, online check in, being on time. Overall ok.
Cons: Old plane, dry food, not too friendly staff and. Not the best value for money
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10,0
Pros: It was nice
Cons: more movies to be purposed ))
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10,0
Pros: It was fast and on time
Cons: mmmm food ))
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8,0
Cons: Nothing really, it was a shorter flight. The aircraft made it, can’t complain.
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10,0
Pros: Flawless process! Great customer service!
Cons: Arrival of baggage on the carousel.
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3,6
Pros: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.
Cons: Check in process both online and at the airport. The seats on the aircraft.
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7,0
Pros: Good crew, attentive, courteous, communicative !!
Cons: Have the screens work ....
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4,0
Cons: Timing
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7,6
Cons: The departure could have been on time
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2,0
Cons: Employees VERY VERY RUDE!!!!
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2,0
Cons: Everything could be better, lost the second connection to Cluj
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6,8
Pros: Clean.
Cons: Boarding via bus.
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2,0
Delayed for 3,5 hours
Pros: Landing
Cons: Delayed for 3,5 hours
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9,3
Pros: -
Cons: -
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9,0
Pros: Nice crew , nice meal
Cons: comfort of seat , boarding time
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10,0
Pros: On time. Clean .
Cons: less lights while fly
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7,6
Cons: My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!
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8,8
Pros: Crew was very good, professional
Cons: You should look for a proper bread,better sandwich and a healthier desert.
review from -
8,3
Pros: seats were confortable
review from -
8,0
Pros: entertainment was good
review from -
8,6
Pros: Free WIFI, entertainment is good
review from -
8,0
Pros: Fast boarding
review from -
7,3
Cons: The entertainment
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6,6
Pros: Customer service was good
Cons: Both flights were delayed and the airline lost my luggage
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4,6
Pros: as if we were at the beginning of aviation
review from -
10,0
comfortable on time flight
Pros: Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff.
Cons: nothing
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6,0
Good airline, no entertainment
Pros: Flight left and arrived on time
Cons: Food is mediocre and there is no in flight entertainment so thank God for Kindle!
review from -
10,0
Cons: Everything was perfect!
review from -
3,0
Tarom is not great
Pros: Not much
Cons: The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great.
review from -
2,0
Over booked
Pros: Nothing
Cons: Everything flight was booked have to wait 5 hours for another flight
review from -
8,3
Cons: Confort
review from -
9,6
Wonderful planes and staff
Pros: The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too
Cons: It was ok for me but someone in a wheelchair might have a tough time
review from -
9,6
Great planes staff in Airport
Pros: The whole process was very enjoyable in the flight was really nice I loved it
Cons: I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok
review from -
3,6
New-ish plane, MASSIVE delay, VERY old procedures
Pros: The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)
Cons: Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay.
review from -
5,6
inspecting the food
Pros: That I didn't get poisoned.
Cons: That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one.
review from
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10,0
Cons: Have WiFi
review from -
10,0
Pros: Everything
Cons: Nothing
review from -
10,0
Pros: Crew was amazing and helpful.
review from -
9,6
Pros: The crew was amazing. They answered to my requests politely and helpfully
Cons: Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted
review from -
10,0
Cons: The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me
review from -
10,0
Pros: It was nice
Cons: more movies to be purposed ))
review from -
10,0
Pros: It was fast and on time
Cons: mmmm food ))
review from -
10,0
Pros: Flawless process! Great customer service!
Cons: Arrival of baggage on the carousel.
review from -
9,3
Pros: -
Cons: -
review from -
9,0
Pros: Nice crew , nice meal
Cons: comfort of seat , boarding time
review from -
10,0
Pros: On time. Clean .
Cons: less lights while fly
review from -
8,8
Pros: Crew was very good, professional
Cons: You should look for a proper bread,better sandwich and a healthier desert.
review from -
8,6
Pros: Free WIFI, entertainment is good
review from -
10,0
comfortable on time flight
Pros: Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff.
Cons: nothing
review from -
10,0
Cons: Everything was perfect!
review from -
9,6
Wonderful planes and staff
Pros: The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too
Cons: It was ok for me but someone in a wheelchair might have a tough time
review from -
9,6
Great planes staff in Airport
Pros: The whole process was very enjoyable in the flight was really nice I loved it
Cons: I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok
review from
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6,6
Pros: Crew super
Cons: food, seat. In general the whole aircraft is not convenient
review from -
8,0
Pros: Good short flight.
Cons: Open both for passengers to enter terminal on arrival in Bucharest.
review from -
8,0
Pros: Short flight.
Cons: When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine.
review from -
8,3
Pros: The seat was super
review from -
8,0
Finally not much delay
Pros: Finally not much delay Double coke with ice
Cons: Still some delay
review from -
7,6
Pros: Seating availability at check in no
Cons: No tv
review from -
7,6
Pros: The seating availability at the check in time
Cons: The TVs never worked
review from -
7,6
Pros: quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage.
Cons: better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements
review from -
8,0
Pros: Even if it’s August, there was no delay.
Cons: Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty.
review from -
8,0
Delayed again
Pros: Staff, seat.
Cons: Delayed again: 40 mins
review from -
8,0
Cons: Nothing really, it was a shorter flight. The aircraft made it, can’t complain.
review from -
7,0
Pros: Good crew, attentive, courteous, communicative !!
Cons: Have the screens work ....
review from -
7,6
Cons: The departure could have been on time
review from -
6,8
Pros: Clean.
Cons: Boarding via bus.
review from -
7,6
Cons: My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!
review from -
8,3
Pros: seats were confortable
review from -
8,0
Pros: entertainment was good
review from -
8,0
Pros: Fast boarding
review from -
7,3
Cons: The entertainment
review from -
6,6
Pros: Customer service was good
Cons: Both flights were delayed and the airline lost my luggage
review from -
8,3
Cons: Confort
review from
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4,6
Pros: checking baggage included, comfortable plane
Cons: the plane was almost an hour late
review from -
6,3
Delay again
Pros: Brought me home in an hour
Cons: Delay again
review from -
6,4
Cons: This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together.
review from -
3,3
Pros: Nothing
review from -
2,0
Pros: Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day
Cons: The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890.
review from -
5,0
Pros: Very bad expirience they btoke my laggage and 2 laggage come one day afrer
review from -
5,0
40 degrees
Pros: Finally not much delay
Cons: No AC in hot weather in the bus and on the plane for half an hour before take off.
review from -
2,0
Late as always
Pros: Business class seat
Cons: 1,5 hours late, no info about it. Old plane.
review from -
5,0
Cons: DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST
review from -
6,0
Cons: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.
review from -
5,3
Outdated
Pros: Leg room, online check in, being on time. Overall ok.
Cons: Old plane, dry food, not too friendly staff and. Not the best value for money
review from -
3,6
Pros: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.
Cons: Check in process both online and at the airport. The seats on the aircraft.
review from -
4,0
Cons: Timing
review from -
2,0
Cons: Employees VERY VERY RUDE!!!!
review from -
2,0
Cons: Everything could be better, lost the second connection to Cluj
review from -
2,0
Delayed for 3,5 hours
Pros: Landing
Cons: Delayed for 3,5 hours
review from -
4,6
Pros: as if we were at the beginning of aviation
review from -
6,0
Good airline, no entertainment
Pros: Flight left and arrived on time
Cons: Food is mediocre and there is no in flight entertainment so thank God for Kindle!
review from -
3,0
Tarom is not great
Pros: Not much
Cons: The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great.
review from -
2,0
Over booked
Pros: Nothing
Cons: Everything flight was booked have to wait 5 hours for another flight
review from -
3,6
New-ish plane, MASSIVE delay, VERY old procedures
Pros: The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)
Cons: Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay.
review from -
5,6
inspecting the food
Pros: That I didn't get poisoned.
Cons: That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one.
review from
Flight status
TAROM route map
Popular flight routes
Top airports served by TAROM
- Bucharest Otopeni Intl Airport (OTP)
- Iasi Airport (IAS)
- Cluj Napoca Airport (CLJ)
- Timisoara Airport (TSR)
- Chisinau Airport (KIV)
- Paris Charles de Gaulle Airport (CDG)
- Suceava Salcea Airport (SCV)
- Sofia Airport (SOF)
- Amsterdam Schiphol Airport (AMS)
- Frankfurt am Main Airport (FRA)
- Istanbul Airport (IST)
- Munich Franz Josef Strauss Airport (MUC)
- Vienna Intl Airport (VIE)
- Brussels Bruxelles-National Airport (BRU)
- Budapest Ferenc Liszt Intl Airport (BUD)
TAROM contact information
- RO IATA code
- +4021 9361 Call
- tarom.ro Visit