Guests say
The overall sentiment towards the hotel is significantly negative, with guests expressing major concerns about cleanliness, service quality, and value for price. Many reviews highlight dirty conditions and inadequate maintenance. The service, particularly regarding communication and handling bookings, received criticism as well. Conversely, some guests appreciated the hotel's location, proximity to the city center, and noted that breakfast was satisfactory, although it was frequently unavailable due to staff shortages. Overall, improvements in cleanliness, amenities, and service are necessary for a better guest experience.
AI-generated from customer reviews