Good to know
|Distance to city centre||6,9 km|
|Nearest airport||Shanghai Pu Dong|
|Distance to airport||109,5 km|
Time of year
Show reviews that mention
No English speaking staff, and on top of that they were super rude. WiFi had to be established via staff phone and reestablished regularly, which meant we had to call reception desk regularly, and they didn’t understand what we were saying, so they were just hanging up. We were met by a rude 20 year old, who didn’t speak any English. They tried to force us to pay additional service fee, even though that was already included in the payment. In addition to that they wanted us to pay for the stay at check in. Staff ignored the do not disturb sign, and went to our room when we were not there anyways. People smoke inside in common areas. Fitness room was really bad and located at the end of a very dark hallway. Threadmill stopped shortly for every second step, making one almost fall over. Not at all what to expect due to price and number of stars.
The bellboy is warm and helpful
The air condition doesn't work well
This was a last minute booking to stay in Suzhou. The hotel is good, it has the potential to be a lot better. It is clean and comfortable. There is nothing really near by other than very local small shops and cafes, most places are a twenty minute taxi ride away - not expensive, just not very convenient. The staff spoke no English but were helpful when asked. Clearly any form of pro active customer service is not part of their job role - you ask, you get, you don't then no one notices or speaks to you. The room was comfortable and quiet but very badly lit. OK for relaxing and being in the room but if you have any work to do it is rather dark. The lighting in the bathroom was particularly poor - the lights were so dim I could not shave in the morning without fear of cutting my ears off so I didn't bother. On the whole a comfortable place to stay for business traveling but for personal stays I would look for somewhere different.
Lighting in the room and in the bathroom. Breakfast was very Chinese - very limited options for anyone not local. Staff customer service level very poor. They were very polite when spoken to but if you didn't ask you were ignored.
based on 291 reviews
Things to know
- Friendly atmosphere
- Very quiet
- Good accessibility by car
Policies vary by room type and provider.
FAQs when booking at Suzhou Leeden Hotel
Where is Suzhou Leeden Hotel located?
Suzhou Leeden Hotel is located at Huanfu Road, Loufeng Town, 6,9 km from the centre of Suzhou. Precious Belt Bridge is the closest landmark to Suzhou Leeden Hotel.
When is check-in time and check-out time at Suzhou Leeden Hotel?
Check-in time is 14:00 and check-out time is 12:00 at Suzhou Leeden Hotel.
Does Suzhou Leeden Hotel offer free Wi-Fi?
Yes, Suzhou Leeden Hotel offers free Wi-Fi.
Does Suzhou Leeden Hotel offer free parking?
Yes, Suzhou Leeden Hotel offers free parking.
Does Suzhou Leeden Hotel offer free airport shuttle service?
No, Suzhou Leeden Hotel does not offer free airport shuttle service.
How far is Suzhou Leeden Hotel from the airport?
Suzhou Leeden Hotel is 25,3 km from Suzhou. Suzhou Leeden Hotel is 32,1 km from Wuxi.
Does Suzhou Leeden Hotel have a pool?
No, Suzhou Leeden Hotel does not have a pool on-site.
Most popular landmarks
- Precious Belt Bridge 3,5 km
- Master of the Nets Garden 3,7 km
- Jinji Lake 3,9 km
- Suzhou Pingtan Museum 4,1 km
- Xuanmiao Temple 5,1 km
- Suzhou Culture and Arts Center 5,1 km