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To rent a car from a car rental at Surabaya Juanda Airport (SUB), you will need a valid driver's license from in your home country or an international driver's permit (IDP) if your license is not written in English or Bahasa Indonesia, a valid passport or identification card for proof of identity, and a credit card or debit card issued in your name. Your credit card must have enough funds to cover potential damages or additional charges.
Surabaya Juanda Airport car rental companies are located in Terminal 2's Arrivals Area. Upon exiting the arrivals gate, you will easily find several car rental counters in close proximity. Various rental companies, such as Avis and Trac, are situated near each other, providing travelers with convenient access. To reach these rental counters quickly, you will walk from your baggage claim area as they are a short distance away.
With Avis and Trac offering cars with accessible features to Persons with Reduced Mobility (PRMs), you will manage to rent a car of your choice from a Surabaya Juanda Airport car rental agency. To ensure PRMs are comfortable, Avis offers complimentary accessibility services such as swivel seats, single-hand steering knobs, larger mirrors, and wheelchair-accessible vans. Avis may also offer a surrogate driver. You should, however, note that the surrogate driver's charges are added to your rental services. The surrogate driver is not part of the complimentary accessibility services.
The only car hire company that offers shuttle or pick-up services from Surabaya Juanda airport to off-airport locations is Avis.
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