Wellness Hotel Windsor

Okruzni 13, 543 51 Špindlerův Mlýn, Hradec Králové Region, Czech Republic
+420 499 405 911

Cheapest
rate per night

8,9

Excellent
based on 559 reviews
Wellness Hotel Windsor - Špindlerův Mlýn, Hradec Králové Region, Czech Republic
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+420 499 405 911

Good to know

Distance to city centre 0,3 km
Location rating 9,4

Rooms

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Reviews

Traveller rating

22
5
5
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Feb 2019
    6,3

    The breakfast was very good. The view from room 305 was amazing.

    We had booked this hotel 7 months in advance for a week's stay, and we had requested a room with balcony, yet we were at first given one of the worst rooms in the hotel: room 505 - small and cramped, nighttable and reading light on one side of the bed only, and the other side of the bed was under a sloping ceiling so that one would have to take care not to bump one's head when getting up. The room had one small window and was very dark. The shower head was only shoulder height. When we complained to the receptionist, he told us that there were no other rooms available. After two days we asked to speak to the manager, who apologized and said there had been a mix-up with our reservation info, and offered to upgrade us to a "comfort" room with balcony for the rest of our stay except for the last night. She said that room 505 is usually given to a single guest! So we moved to room 305 on our third night, and it was lovely - full of light with a balcony and a beautiful view over the town and mountains. On our last night we had to move again, and the receptionist told us we would be in room 505 again. But it turned out - only when I asked - that there was another room available also - room 603, which was far better than room 505. So it's inexplicable why they tried to put us back into horrible room 505. We spent our last night in room 603. Another problem was that we had booked half board, and when we arrived at the hotel the receptionist told us we were entitled to breakfast only, but I produced the confirmation letter from Booking.com that clearly stated we were on half board, and only then did he believe us.

  • Excellent
    Jan 2019
    8,3

    receptionist better treat gaster from Germany end from Poland or denmark

    Receptionist could not find mine booking and we get problem with food the first evening

  • Excellent
    Oct 2018
    9,5

    * nice wellness * helpfull staff * delicious food * spacey room

    * a bit problematic parking * extremely long check-out (ok, it was Sunday and the WHOLE hotel was checking out but that's something the staff must have known about in advance. The receptionist was very nice and polite but waiting one hour (!) for the check out was a bit too much.

  • Excellent
    Jul 2018
    8,8

    Great location; clean; value for money

    Wellness Center's opening hours

  • Excellent
    May 2018
    10,0

    Staff were really friendly and helpful. The location is great and the area is beautiful.

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About

Overview

When you stay at Wellness Hotel Windsor in Spindleruv Mlyn, you'll be in the mountains, just steps from Krkonoše National Park and Spindleruv Mlyn Ski Resort. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,9 Excellent

based on 559 reviews

9,4

Location

9,3

Vibe

8,5

Amenities

7,9

Room

Things to know

  • Clean rooms
  • Nice building
  • Friendly service
  • Clean hotel facilities

Check in

15:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Internet
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
Skiing
Restaurant
Bar/Lounge
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Pool table
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Lift
Hiking
Massage
Concierge service
Laundry service
Cable or satellite TV
Laundry facilities
Hairdryer

Photos

Wellness Hotel Windsor - Špindlerův Mlýn - Building All photos (33)
Wellness Hotel Windsor - Špindlerův Mlýn - Bathroom Bathroom (5)
Wellness Hotel Windsor - Špindlerův Mlýn - Bedroom Bedroom (9)
Wellness Hotel Windsor - Špindlerův Mlýn - Building Building (3)
Wellness Hotel Windsor - Špindlerův Mlýn - Front desk Front desk (1)

Location

Most popular landmarks

  • Spindleruv Mlyn Aquapark 0,9 km
  • Svatý Petr Ski Resort 1,2 km
  • Horni Misecky-Medvedin Ski Resort 3,2 km

Getting around

Pardubice 79,7 km
Wroclaw Strachowice 98,7 km
Bogatynia Hirschfelde 55,9 km
Bogatynia Hirschfelde Markt 56,1 km

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