Lorin New Kuta Hotel

Nothing

We stayed 2 nights in junior suite, the first night, they gave us a crappy room, the bathroom was dirty & mouldy on the wall's sealant between bath tub. They didnt give floor mat & no shower curtain for the bathroom. The bathtub drain was cloaked! We just realized when we got move to another room on the next day, after we complained, the pillow wasnt a pillow at all, it was just a bed sheet folded as a pillow! Second night, we got slightly better room condition but still having problems. The A/C were not working properly, still no bathroom curtain, the bathtub drain still was not flush properly. We really had the worse stay in any hotel! Its not recommended at all!

I liked that it was close to Dreamland beach. Bathroom wasn't too bad and it was air conditioned.

The hotel has been rated as 4 star it but it's closer to a 2 star budget hotel. The room was old, wallpaper peeling off, smelt mouldy, had beach views but the windows were dirty, cushions were so badly stained I didn't dare sit on the lobby couches as they looked disgusting. The hotel advertises a free shuttle but when I got there, it turns out the shuttled is charged. It's not expensive at 70,000 but false advertising is never a good thing. Food is terrible, over price, customer service can be improved greatly, you can tell it's not 4 star quality service but the staff are quite lovely.

We left early, the hotel is in the middle of a golf resort near no bars or restaurants. We asked four times in our stay to rent a scooter and the hotel didn’t have one available. We found out by a local about a free shuttle bus to the beach which staff didn’t tell us about. It cost us a lot of money in taxis to get anywhere to eat. Hotel is very noisy, we ate in the restaurant one night and the food was not good at all. No pool .