Haus Gritsch

It reached a maybe too generous 4.5 points because in general it was very clean, and well situated. Also the views from the balcony were very nice. Sauna can be also a plus but we couldn't try it. Nice ski room with boot heater. Apparently less overpriced that many of the properties of the zone, but as you will see in the ( - ) section it could be for some reason...

* WIFI reception was horrible, majority of the times dropping the connection. And you have to pay 2 EUROS/device. * Majority of staff in the property didn't speak a word of English, which in normal circumstances should not be a problem but in our case it was, since we had some reservation problems, and none of us unfortunately had fluent German. And here why I did give the bad score.... * One and a half week prior to our arrival , the property send me a message and told me that they overbooked for one night, so one of the two 2xRooms + kitchen apartment we booked was not available, and they told us that they will put all of us together in one apartment for one night (we agreed but of course with some discount). Before we arrived they charged my credit card already with the total amount (without any discount), and when we arrived, there were prepared for us one 2xrooms apartment (as we booked) for 4 people, and the other 4 of us we were in a 3 rooms apartment, in which there were sleeping some unknown people. The next day when we complained about it to the only person who spoke English told us that there was no problem, and it was what we booked, no compensation no nothing... After returning home, and complaining to booking.com they somehow were super-useful and they solved the situation. Maybe we had just bad luck, but I would not recommend this place, which it is a pity because it is nice, and comfortable, just this kind of behavior from my point of view is not tolerable.