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One location in Sioux Falls Joe Foss Field Airport
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2,0 Poor
Oct 2022
10,0 Wonderful
Oct 2022
6,0 Okay
Dec 2022
8,0 Very Good
Oct 2021
10,0 Wonderful
May 2021
Pros:
Picking up my rental car was quick and simple.Cons:
There was no one at the rental car desk when I was dropping off my car, so I could not update the card that was charged for the rental car.6,8 Okay
Sep 2020
Cons:
They gave me a new 2020 car but there was damage all over it and it had not been previously recorded. The employee said if I had not brought him out and had him inspect it they likely would have charged me for all the repairs. I’m nervous they will still try and stick me with costs even though I didn’t cause any damage.One location in Sioux Falls Joe Foss Field Airport
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10,0 Wonderful
May 2021
Cons:
Minor issue at pick up. Car not ready.9,6 Wonderful
Jul 2020
Pros:
The staff in Minneapolis were amazingCons:
The call center was difficult to understand.10,0 Wonderful
Oct 2019
Pros:
ease of processing and the customer serviceCons:
nothing that I can think of9,2 Wonderful
May 2019
Pros:
Pretty easy with quick pass through paperwork, short walk to car.Cons:
Only one person at National/Alamo desk, so short line formed after flight. Floor of car had fair amount of dirt on it, especially around the edges.9,2 Wonderful
Feb 2019
Pros:
yes, staff was very, very friendly, and drop-off was very simple.Cons:
A roof over the cars during freezing rain would have been lovely. I did love to have found an ice scraper in the back seat.10,0 Wonderful
Nov 2018
Pros:
EASYCons:
ALL WAS PERFECT2 locations in Sioux Falls Joe Foss Field Airport
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2,0 Poor
May 2021
Pros:
Nothing because they cancelled on me the day I was supposed to arrive and said they had no cars.Cons:
They could have honored my reservation and actually had a car for me to drive.2,0 Poor
Apr 2021
Pros:
Was not notified until we arrived that there were no cars availableCons:
Update the website, if there are no cars available tell us that10,0 Wonderful
Feb 2021
Pros:
Great staff. Very helpful10,0 Wonderful
Nov 2020
Pros:
This couldn’t have been a better experience from start to finish. The same person helped me for pick up and drop off and they extremely kind, friendly, and made the experience very easy. The car was also in perfect condition. Thank you!8,0 Very Good
Nov 2020
Pros:
Staff was friendly & helpful. Dropoff very easy and fast8,8 Very Good
Sep 2020
Pros:
Staff was excellent.Cons:
Vehicle could have been cleaner. Had to wait for it to be brought from washing.One location in Sioux Falls Joe Foss Field Airport
One location in Sioux Falls Joe Foss Field Airport
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4,4 Mediocre
Jan 2020
Pros:
This should have been very easy. It is a small town and usually courteous and friendly.Cons:
Due to bad weather I had to re-route my trip from Minneapolis to Omaha. I was travelling to SD for a funeral. Sadly when I tried to get online at the airport for a car at the airport it only showed availability for the city. Computers rule! counter at airport was not helpful. I had to call to get help. Then when I got to Sioux Falls because I had to rent a one way drop off they made me drive back to Sioux Falls one day later to switch cars. It seemed like they could have given my car for Monday to the one-way and just let me keep the car that I came from Omaha in. It was all a big mess!!9,2 Wonderful
Sep 2019
Pros:
Staff was friendly and helpful. Pickup and Drop-off was quick and easy. Price was fair as this was a quick answer to a multiple flight delays so we could get to Rapid City to start our vacation.5,2 Fair
Aug 2019
Cons:
I ordered a full size and was given an intermediate vehicle.10,0 Wonderful
Aug 2018
Pros:
The whole process was easy and efficient10,0 Wonderful
Aug 2017
Pros:
car was great.Cons:
nothing I didn't like.9,2 Wonderful
Jun 2017
Pros:
Upgraded to a nicer vehicle for just a few dollars more. Car was excellent, had many features and was fun to drive. I hated to turn the car back in. It was a great experience.Cons:
Drop off was confusing. The time for my drop off was before the counter opened - I was dropping off around 5:00 a.m. Other rental car agencies had signs about where to park the car for drop off. Avis had no signs. Eventually after circling the lot three times, I parked the car in a Avis spot. I figured they would figure out that it was a drop off.One location in Sioux Falls Joe Foss Field Airport
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4,8 Mediocre
Aug 2019
Pros:
staff was ok over all service was okCons:
car floors were not very clean4,0 Mediocre
Jul 2019
Pros:
That it was in airport pickup.Cons:
They told me my reservation had been cancelled a few days before my arrival but couldn't tell me who had done it or why. It wasn't done by me or Expedia. It took an hour to get it straightened out, they wouldn't give me my car at the contracted price and they didn't have the car I ordered.8,4 Very Good
Mar 2019
Pros:
Friendly staff, good follow through on complaint.Cons:
We got an upgrade at the counter but the brand new Honda pilots did not have functioning air conditioning.. staff was understanding but could not refund our upgrade as requested. Manager called next day though and refunded our upgrade due to issue.10,0 Wonderful
Nov 2017
Pros:
Amanda, the counter person was excellent. Sincerely helpful.10,0 Wonderful
Jan 2017
Pros:
Receiving the vehicle was easy, and returning it was even easier,2,0 Poor
Dec 2016
Pros:
NothingCons:
I was rejected because I had a debit cart instead of a credit card.One location in Sioux Falls Joe Foss Field Airport
One location in Sioux Falls Joe Foss Field Airport
One location in Sioux Falls Joe Foss Field Airport
Most popular car type | Mini |
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