Mandarin Orchard Singapore

333 Orchard Road, Singapore 238867, Singapore
+65 6737 4411

Cheapest
rate per night

8,6

Excellent
based on 10 727 reviews
Mandarin Orchard Singapore - Singapore, Singapore
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Hotels.com R2 711
Hotwire R2 895
KAYAK R2 915
Hotels.com
Hotwire
KAYAK

Good to know

Distance to city centre 1,2 km
Location rating 9,7
Nearest airport Singapore Changi
Distance to airport 18,1 km

Rooms

Check-in
Check-out

Deluxe rooms

R2 711+

Bed type
Provider
Nightly base price
Unknown
R2 711 per night
Unknown
R2 895 per night
Unknown
R2 915 per night
Unknown
R2 917 per night
Unknown
R3 057 per night
Unknown
R3 138 per night
Unknown
R3 165 per night
Unknown
R3 251 per night
Unknown
R3 257 per night
Unknown
R3 287 per night
Unknown
R3 287 per night
Unknown
R3 423 per night
Unknown
R3 463 per night
Unknown
R3 506 per night
Unknown
R3 619 per night
Unknown
R3 784 per night
Unknown
R5 325 per night
Unknown
R5 926 per night

Standard rooms

R3 684+

Bed type
Provider
Nightly base price
Unknown
R3 684 per night

Premier rooms

R3 052+

Bed type
Provider
Nightly base price
Unknown
R3 052 per night
King bed
R5 845 per night

Reviews

Pros

Cons

Traveller rating

826
380
99
14
0

Time of year

Traveller type

Show reviews that mention

+
check in counter in 9 reviews
chicken rice in 13 reviews
club lounge in 106 reviews
comfortable bed in 145 reviews
early check in 25 reviews
good service in 142 reviews
great location in 820 reviews
heart of orchard in 19 reviews
location and room in 529 reviews
location and the service in 244 reviews
long queue in 45 reviews
mobile phone in 44 reviews
orchard road in 78 reviews
room is spacious in 340 reviews
shopping area in 164 reviews
staff very friendly in 328 reviews
  • Excellent
    Jan 2020
    9,6

    Location is fantastic for shopping and eating . Enjoyed the club lounge .Its a nice quiet oasis with wonderful views across the city .Was nice to meet up and enjoy a pre dinner drink with canapés in their comfy lounge sofas.The staff there were very friendly and helpful . Enjoyed a great buffet dinner at the hotel and had a nice surprise when told that was 25% off meal for hotel guests .Quick late night food at Chatterbox which is open till 11 pm was also tasty and better than I expected from some reviews . Housekeeping was great and very considerate and provided us with more complimentary water . It’s always our first choice of hotel with its fantastic position right next to Takashimaya and opposite Paragon.

    The lighting in the rooms could be a bit better .

  • Good
    Jan 2020
    6,3

    Close to where I want to go

    Checking in and there no room . Have to wait for 4 hours to get the room key .

  • Excellent
    Jan 2020
    9,0

    Front office staff was very helpful and nice and also the concierge service

  • Excellent
    Jan 2020
    8,8

    Location, clean, friendly staff

    Room too dark

  • Mediocre
    Dec 2019
    3,4

    The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

    1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

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About

Overview

A stay at Mandarin Orchard Singapore places you in the heart of Singapore, steps from Orchard Road and Takashimaya Shopping Centre. Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 30000 square feet (2787 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,6 Excellent

based on 10 727 reviews

9,7

Location

8,0

Food

5,8

Vibe

2,8

Pool

Things to know

  • Spacious rooms
  • Clean rooms
  • Great shopping

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
Babysitting or child care
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Safe
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Lift
ATM on-site
Business centre
Laundry facilities
Express check out
Hairdryer
Coffee shop
Pets not allowed
Wedding services
Outdoor tennis
Terrace/Patio
Towels
Cable or satellite TV

FAQs when booking at Mandarin Orchard Singapore

Where is Mandarin Orchard Singapore located?

Mandarin Orchard Singapore is located at 333 Orchard Road in Central Area, 1,2 km from the centre of Singapore. Orchard Road is the closest landmark to Mandarin Orchard Singapore.

When is check-in time and check-out time at Mandarin Orchard Singapore?

Check-in time is 14:00 and check-out time is 11:00 at Mandarin Orchard Singapore.

Does Mandarin Orchard Singapore offer free Wi-Fi?

Yes, Mandarin Orchard Singapore offers free Wi-Fi.

Does Mandarin Orchard Singapore offer free parking?

Yes, Mandarin Orchard Singapore offers free parking.

Does Mandarin Orchard Singapore offer free airport shuttle service?

No, Mandarin Orchard Singapore does not offer free airport shuttle service.

How far is Mandarin Orchard Singapore from the airport?

Mandarin Orchard Singapore is 13,1 km from Singapore Seletar. Mandarin Orchard Singapore is 18,1 km from Singapore Changi.

Can you bring pets to Mandarin Orchard Singapore?

No, pets are not allowed at Mandarin Orchard Singapore.

Does Mandarin Orchard Singapore have a pool?

Yes, Mandarin Orchard Singapore has a pool on-site.

Photos

Mandarin Orchard Singapore - Singapore - Building All photos (95)
Mandarin Orchard Singapore - Singapore - Banquet hall Banquets (6)
Mandarin Orchard Singapore - Singapore - Bar Bar (2)
Mandarin Orchard Singapore - Singapore - Bathroom Bathroom (19)
Mandarin Orchard Singapore - Singapore - Bedroom Bedroom (39)

Location

Most popular landmarks

  • Orchard Road 0,4 km
  • Fort Canning Park 1,5 km
  • National Museum of Singapore 1,5 km
  • Clarke Quay 1,7 km
  • Sri Veeramakaliamman Temple 1,9 km
  • Chinatown 2,3 km

Getting around

Singapore Seletar 13,1 km
Singapore Changi 18,1 km

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