Royal Empire Hotel

National Road No 6, Siem Reap Cambodia, Siem Reap 855, Cambodia
+855 6396 9599

Cheapest
rate per night

7,4

Good
based on 129 reviews
Royal Empire Hotel - Siem Reap, Cambodia
Check-in
-
Check-out
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Provider Nightly total
Agoda.com R646
Agoda.com

Good to know

Distance to city centre 2,0 km
Location rating 10,0
Nearest airport Siem Reap
Distance to airport 5,4 km

Rooms

Check-in
Check-out

Superior rooms

R646+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R646 per night

Reviews

Traveller rating

7
9
8
3
0

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Sep 2019
    3,8

    Nothing

    Everything. This is the worse hotel ever I have booked via booking.com. It is just hopeless hotel. Right from receptionist to every other staffs you come across during your stay at this hotel. Basically it is a white elephant that waiting to shut down. I was given WIFI login ID during checkin. However I could not login from my room. Called the receptionist and he happily informed me that it will difficult to connect while in the room. He informed me that I can only use WIFI in the hotel lobby. As I had to check my work related emails, came to the lobby but still could not login even though the signal was strong. Finally end up using my international roaming to connect to internet. But it was not long before i swamped by mosquitoes forcing me to abandon and went back to the room. The lighting in the room was very poor and I had difficulty to work on my laptop. The next day morning I called the receptionist asking for iron and iron board to be send to the room. She kept on repeating that she don't understand what I am asking for. She put me on hold for a quite number of times and each time came back with the same response she could not understand what I am asking for. Finally I told her to get the house keeping. Somehow she understand the word housekeeping and she said yes. After sometimes someone came knowing the room door. It was the housekeeping lady who don't speak English. I had hard time explaining to her and finally she brought me a iron without iron board. When I asked her for iron board, she shook her head to inform that iron board is not available. I pointed to the floor and showed hand single referring to "shall i use the floor to iron the shirt" of which she nodded her head in agreement. The breakfast was hopeless. Nothing was refilled once it is finished. By 08.00am almost everything in the buffet finished. I cancelled my one night stay at this hotel and move to another hotel as I could not tolerate staying there anymore.

  • Excellent
    Apr 2019
    9,6

    Most of the staff speaks English which makes the communication very difficult.

  • Excellent
    Apr 2019
    10,0

    The receptionist are very kind, they are very friendly and warmly well coming with cold well come drink. The breakfast is very good with helpful service. The swimming pool and poolside bar made me very relaxed. The location is very convenience , It was 5 minutes from the airport and 5 minutes from the city, Pup Street. While I was staying at Royal Empire Hotel, I felt like I stay at my home!

  • Okay
    Mar 2019
    5,4

    Location was convenient

    The staff were rude and slow

  • Good
    Feb 2018
    6,7

    Spacious and bright bedrooms Nice amenities Excellent front desk manager

    Pair of slippers is the same from previous customerS. I got a foot skin infection. Tried to charge twice chinese new year buffet Style is old.

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About

Overview

When you stay at Royal Empire Hotel in Siem Reap, you'll be connected to a shopping center, within a 5-minute drive of Pub Street and Royal Garden. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Siem Reap? This hotel has facilities measuring 1744 square feet (162 square meters), including a conference center. A shuttle from the airport to the hotel is complimentary (available 24 hours).

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,4 Good

based on 129 reviews

10,0

Pool

10,0

Location

3,0

Food

2,5

Breakfast

Things to know

  • Spacious rooms

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Tennis
Air-conditioned
24-hour front desk
Safe
Sauna
Airport shuttle
Free parking
Pool table
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Library
Laundry facilities
Child pool
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Wedding services
Fireplace
Grill
Rooftop
Hot tub

Photos

Royal Empire Hotel - Siem Reap - Building All photos (76)
Royal Empire Hotel - Siem Reap - Banquet hall Banquets (2)
Royal Empire Hotel - Siem Reap - Bar Bar (3)
Royal Empire Hotel - Siem Reap - Bathroom Bathroom (7)
Royal Empire Hotel - Siem Reap - Bedroom Bedroom (13)

Location

Most popular landmarks

  • Lucky Mall 1,8 km
  • Angkor Shopping Center 1,9 km
  • Angkor National Museum 2 km
  • Angkor Night Market 2 km
  • Royal Garden 2 km
  • Pub Street 2,3 km

Getting around

Siem Reap 5,4 km

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