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The Room was quiet. Most of the staff were polite and helpful. There was only one lift in operation for part of my stay in the hotel
One receptionist lacked professional people skills. She was rude and bordered on hostility when communicating with me and ithers. All the other staff members were very professional at their work. There was no please "Do not disturb' sign which meant I did not feel comfortable lying in after a late night out. The majority of the staff could not speak English with a degree of fluency.
location perfect, right opposite a tain station
no ironing facilities
It was close to the metro. There were food places right next door.
No one spoke English. The room was a lot smaller than expected. The bed sheet had blood on it. The sink was clogged, couldn’t report it as no one spoke English. The walls were cracked. Room smelled like smoke - had to turn on the exhaust fan the whole night I was there as the room stank of smoke.
The bed was confortable, the equipments were good, the AC worked just fine.
Where to start on the bad things ? First shock of the night : the windows didn't close all the way, there was a 1 cm gap and the room was freezing cold when we entered, it was a very uncomfortable night all together as it is either you blast the AC on you which is not cool and just when you turn it off you start freezing. The bathroom was very dirty, the showers had a bit of mold, and the glass was all dirty and floors had a lot of dust on them, also the staff was very unprofessional, whenever we came up to the counter they wouldn't answer us until he finished his video game on his phone.
based on 372 reviews
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Most popular landmarks
- Shanghai Circus World 2,6 km
- M50 Arts Community 4,9 km
- The Bund 5,2 km
- Oriental Pearl Tower 5,4 km
- Nanjing Road 5,5 km
- Jade Buddha Temple 5,7 km
|Shanghai Hongqiao Intl||16,5 km|
|Shanghai Pu Dong||34,8 km|