Etoile Hotels Jardins

Do not stay here. As a São Paulo local, I can guarantee you are going to be at risk. The building was invaded twice by criminals during our stay within one week. At night you are left with a couple of staff members only (by the way: very nice people that can't help much the risk they go thru) and zero security. On the 8th of April, 02:24 am the building was invaded by 3 men armed. At the end they took cars from people including mine. Three days later it happened again. The hotel offered a very stupid compensation (to pay the damages up until my checkout date, totally ignoring the fact that I'd be staying without a car for much longer). The rooms are spacious and location is great, but seems that not only this new Etoile thing is not only far from the price level they're trying to reach, but also a completely irresponsible and disreputable company. Last, nothing was shown on the media. Be aware!

The company that runs this hotel is not trustable at all. Run away. After the invasions nothing was shown on the media, and they've tried to negotiate with me which damages would they cover. Clearly a bad faith and complete lack of proper respect to the customer. They have spacious rooms and great location, but be very, very careful about this place. Staff were very nice but few.