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The Ritz-Carlton Santiago
5 stars

The Ritz-Carlton Santiago

Calle El Alcalde 15, Santiago 677-2208, Chile
Santiago, Chile
See location+56 224 708 500
From
R3 876
Cheapest

rate per night

9,0
Wonderful
based on 721 reviews
721 reviews
Room type
Provider
Nightly total
Double room
R3 876
King room
R4 156
Luxury Room
R4 410

Photos of The Ritz-Carlton Santiago

Overview

Rating

This elegant Santiago hotel is located within a 10-minute walk of Tobalaba Metro Station. It also offers an indoor pool, a Jacuzzi and a sauna.

This 5-star hotel provides an express check-in and check-out feature, a 24-hour reception and a beauty centre. Airport transfers, a dry cleaning service and a laundry service are available upon enquiry.

There are 205 rooms at The Ritz-Carlton Santiago, each offering all the essentials to ensure a comfortable stay. The bathrooms have a shower and offer a hair dryer.

Ritz Carlton Santiago houses both restaurant and bar where guests can relax of an evening. Alternatively, the local area provides several bars and restaurants serving a selection of varied cuisines.

Located within a short walk of Ritz-Carlton Hotel Las Condes is Titanium La Portada. The surrounding area is also well known for its shops and boutiques.

Rating
9,0
Wonderful
Based on 721 verified guest reviews

Latest deals for The Ritz-Carlton Santiago

Fri 28/3
Sat 29/3
Double room
2 queen beds
2 queen beds
2 queen beds
Deluxe room
1 king bed
2 double beds
1 king bed
King room
1 king bed
1 king bed
bed type unknown
Queen room
bed type unknown
2 queen beds
bed type unknown
Executive room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
Luxury Room
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Ritz-Carlton Santiago

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Ski pass vendor
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Conditioner

Dining

  • Wine glasses
  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Family rooms
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Rooftop pool
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Things to do

  • Gift shop
  • Cycling
  • Skiing
  • Ski-in/Ski-out

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Baby safety gates

Bedroom

  • Feather pillow
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of The Ritz-Carlton Santiago

9.0
Wonderful
721 verified ratings
Wonderful
482
Very good
101
Good
53
Okay
24
Fair
34
Mediocre
12
Poor
15

Summary of reviews

Guests say
Guests appreciated the excellent location of the hotel, noting it is easy to access nearby attractions and offers great views. However, many guests reported issues with the service, citing unresponsive staff and a lack of professionalism. The cleanliness of the hotel also raised concerns, with multiple reviews indicating that the rooms and facilities were not well-maintained, impacting the overall experience.
AI-generated from customer reviews
Location9.5 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
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All reviews

10
Wonderful
Francisco, Aug 2023
Impresive personal attention from every person of the staff
6.0
Okay
Anonymous, Feb 2023
The hotel doesn’t warrant the Ritz name. It’s old with many items either not working: the steam room has been broken for two months (been there twice), one elevator door scrapes, the toilets remind you of your grandma’s house but less clean, the breakfast food is akin to a courtyard hotel (just basics but dressed up a bit in presentation), and I could go on. If the Hyatt Centric has room it’s a be...
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Location

Calle El Alcalde 15, Santiago 677-2208

What's nearby

  • Sky Costanera1.1 km
  • Parque Bicentenario2.1 km
  • Parque Arauco2.2 km
  • Araucano Park2.6 km
  • Santuario del Cerro San Cristóbal3.7 km
  • Zoológico Nacional de Chile3.9 km
  • La Chascona4 km
  • Patio Bellavista4.2 km
  • Museo Nacional de Bellas Artes5 km
  • Museo Histórico Nacional5.6 km
  • Iglesia de San Francisco5.7 km
  • Catedral Metropolitana de Santiago5.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Ritz-Carlton Santiago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Ritz-Carlton Santiago

  • Where is The Ritz-Carlton Santiago located?

    The Ritz-Carlton Santiago is located at Calle El Alcalde 15, 6,5 km from the centre of Santiago. Sky Costanera is the closest landmark to The Ritz-Carlton Santiago.

  • When is check-in time and check-out time at The Ritz-Carlton Santiago?

    Check-in time is 15:00 and check-out time is 12:00 at The Ritz-Carlton Santiago.

  • Does The Ritz-Carlton Santiago offer free Wi-Fi?

    Yes, The Ritz-Carlton Santiago offers free Wi-Fi.

  • How far is The Ritz-Carlton Santiago from the airport?

    The Ritz-Carlton Santiago is 17,2 km from Santiago Arturo Merino Benitez.

  • Does The Ritz-Carlton Santiago have a pool?

    Yes, The Ritz-Carlton Santiago has a pool on-site.

  • How does KAYAK find such great The Ritz-Carlton Santiago hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton Santiago in Santiago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton Santiago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton Santiago.

See more FAQs

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4-star hotel
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Good to know

Value for money

8,2

Distance to city centre

6,5 km

Nearest airport

Santiago Arturo Merino Benitez

Distance to airport

17,8 km