Impresive personal attention from every person of the staff
5 stars
The Ritz-Carlton Santiago
Photos of The Ritz-Carlton Santiago
Overview
This elegant Santiago hotel is located within a 10-minute walk of Tobalaba Metro Station. It also offers an indoor pool, a Jacuzzi and a sauna.
This 5-star hotel provides an express check-in and check-out feature, a 24-hour reception and a beauty centre. Airport transfers, a dry cleaning service and a laundry service are available upon enquiry.
There are 205 rooms at The Ritz-Carlton Santiago, each offering all the essentials to ensure a comfortable stay. The bathrooms have a shower and offer a hair dryer.
Ritz Carlton Santiago houses both restaurant and bar where guests can relax of an evening. Alternatively, the local area provides several bars and restaurants serving a selection of varied cuisines.
Located within a short walk of Ritz-Carlton Hotel Las Condes is Titanium La Portada. The surrounding area is also well known for its shops and boutiques.
Latest deals for The Ritz-Carlton Santiago
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Ritz-Carlton Santiago
- Indoor pool
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Conditioner
Dining
- Wine glasses
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
General
- Family rooms
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Rooftop pool
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Things to do
- Gift shop
- Cycling
- Skiing
- Ski-in/Ski-out
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Baby safety gates
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of The Ritz-Carlton Santiago
9.0
Wonderful
721 verified ratings
Wonderful
482
Very good
101
Good
53
Okay
24
Fair
34
Mediocre
12
Poor
15
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, noting it is easy to access nearby attractions and offers great views. However, many guests reported issues with the service, citing unresponsive staff and a lack of professionalism. The cleanliness of the hotel also raised concerns, with multiple reviews indicating that the rooms and facilities were not well-maintained, impacting the overall experience.AI-generated from customer reviews
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Score by provider
9 out of 10
397 reviews
9.6 out of 10
1 review
9 out of 10
2 reviews
All reviews
The hotel doesn’t warrant the Ritz name. It’s old with many items either not working: the steam room has been broken for two months (been there twice), one elevator door scrapes, the toilets remind you of your grandma’s house but less clean, the breakfast food is akin to a courtyard hotel (just basics but dressed up a bit in presentation), and I could go on. If the Hyatt Centric has room it’s a be...
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Location
Calle El Alcalde 15, Santiago 677-2208
What's nearby
- Sky Costanera1.1 km
- Parque Bicentenario2.1 km
- Parque Arauco2.2 km
- Araucano Park2.6 km
- Santuario del Cerro San Cristóbal3.7 km
- Zoológico Nacional de Chile3.9 km
- La Chascona4 km
- Patio Bellavista4.2 km
- Museo Nacional de Bellas Artes5 km
- Museo Histórico Nacional5.6 km
- Iglesia de San Francisco5.7 km
- Catedral Metropolitana de Santiago5.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Ritz-Carlton Santiago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in SantiagoGood to know
Value for money | 8,2 |
|---|---|
Distance to city centre | 6,5 km |
Nearest airport | Santiago Arturo Merino Benitez |
Distance to airport | 17,8 km |