Good to know
Value for money
Distance to city centre
|Santa Rosa Sonoma County|
Distance to airport
|"Nice room comfy beds immaculate."||(in 53 reviews)|
|"Staff very friendly and helpful."||(in 50 reviews)|
|"Great beds and nice rooms."||(in 11 reviews)|
|"The charge for the parking"||(in 24 reviews)|
|"Even at fewer star hotels."||(in 14 reviews)|
|"Parking was awful."||(in 25 reviews)|
Time of year
Show reviews that mention
Parking but there was a Christmas party
Not worth It
The one younger girl working was very nice! None of this was her fault. The Management should have stepped in !!
We reserved a king room that was one of the most expensive rooms available in Santa Rosa. We arrived and checked into the room on a friday evening. When entering the room it had a extremely strong cigarette smell. So I went and told the front counter that we needed to get a different room. They said everything was booked except a room with 2 queen beds. I said we booked a king room for me and my girlfriend so this was not acceptable. I called every other hotel and everything was full by this time in the afternoon. Now the room wasnt bad but if your going to charge top dollar you should give people what they want. Also we ordered room service breakfast and a wakeup call and never received . This place is not living up to the Hyatt name. They should have offered a discount or something if there gonna downgrade me and basically say this is what you get. I felt like I was forced to pay 300+ dollars or be homeless for the night. I will be staying across the street at the Marriot next time.
Had a very pleasant stay. Rooms were newer, pool and hot tub were nice. Excellent location- we walked to dinner/drinks. Short drive to wineries in Healdsburg and Santa Rosa
There was a total lack of attention to detail and lack of response to travelers staying there. It took two nights and my taking a picture of my bed and threatening to send the picture to corporate for the Hyatt to use a mattress cover and sheets that were big enough to fit the king bed so that they would stay on through the night. Then when we needed to order an early breakfast room service and needed the card to put on the doorknob, it took three calls and we still had no response and no breakfast card. We needed to go to sleep so went to bed without being able to order our room service breakfast. This was harmful to us in the morning with our early meeting/tournament. Even simple details like having regular coffee packs and decaffeinated coffee packs in the room they were unable to accomplish. Offering us one free breakfast was not sufficient to make up for the mess the hotel is in. They give lip service to telling supervisors and handling problems but they do not.
Hyatt Regency Sonoma Wine Country provides guests with an ideal location for a retreat in downtown Santa Rosa. Situated in the historic Railroad Square, the hotel allows guests to conveniently explore the nearby attractions. From hot dining spots to amazing shops, guests will find no trouble in discovering some of Santa Rosa's best attractions. The pet-friendly hotel is close to over 400 wineries, the Charles M. Schulz Museum, and art galleries. Meanwhile, a hiking trail is located right next to the hotel and offers guests a great way to discover the beautiful nature in the area.
If guests would prefer to stay in for the day, they're able to head to the hotel's yoga class to test their limits. Afterward, guests might want to head to the relaxing pool to cool off and catch some sun. The pool also comes with a lounge for further relaxation. Once the night arrives and the temperature decreases, guests will enjoy the fire pit in the pool lounge to add extra comfort and coziness to their evening.
The guest rooms in the hotel have been recently transformed for guests to find the perfect room to suit their stay. Whether it's a guest room or a suite, guests are sure to enjoy their room's complimentary amenities. The standard suite at the hotel comes with complimentary access to wireless internet for guests to enjoy surfing the web or streaming their favorite shows. Meanwhile, the suite also offers two 65-inch HDTVs with movies on-demand. Overall, guests are sure to enjoy an exceedingly accommodating stay.
based on 480 reviews
Value for money
Policies vary by room type and provider.
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Most popular landmarks
- Railroad Square Historic District 256 m
- Luther Burbank Home and Gardens 0,6 km
- Sonoma County Museum 0,7 km
- De Turk Round Barn 0,7 km
- Museums of Sonoma County 0,7 km
- Rosenberg's Department Store 0,9 km