Which car hire companies will pick you up at Santa Marta Simon Bolivar airport?

Car hire companies that offer shuttle or pick-up services from Santa Marta Simon Bolivar airport to off-airport locations include Alamo, Avis, Enterprise Rent-A-Car, Localiza, and National. Search car hire on KAYAK

Car Hire at Santa Marta Simon Bolivar airport

Avis

6,4

Okay

11 reviews

Best rated

Cleanliness

7.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

7.0

One location in Santa Marta Simon Bolivar Airport

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Locations in Santa Marta Simon Bolivar Airport

Simon Bolivar Intl Apo

+57 1 6291722

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	09:00 - 14:00

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Reviews

3,2 Poor

Feb 2019

Pros:

The car broke after 2 hours of use. Left indicator didnt work, drivers dook didnt look. We rang up and the team was unhelpful - we had to make an arranged time to change the car, miles from where we were! A nightmare, basically. Never using Avis again. + Service at collection was slow, rude, rubbish

Cons:

Everything

4,0 Mediocre

Jun 2018

Pros:

How easy it was to arrange for the online rental. We will try to avoid using Avis again. They need to streamline the checkout process.

Cons:

Twice we rented Avis Cars in International Airports in Colombia. What a mistake Santa Marta & Bogota- very long check out process, especially when compared to our Colombian experience with Localiza Santa Marta - The Nissan March car we were given was substandard to other rental cars that we have had. (After market radio, lots of dings, missing hubcap, made a squeaky noise- we feared it might break down. Santa Marta - At check out we had to defend that it was being returned exactly as we received it. Apparently there were traffic cones missing.- Bogota -1 hr. 45 min. time period between checking in at reservation time at the Avis Counter and actually driving the car from the lot Bogota - tacky paint, and no wet paint signs, at the Avis counter. I got paint on my shirt sleeve. Bogota - Bad check-int instructions were given at Check-out, so it made check out longer and more complicated.

6,0 Okay

Feb 2018

Pros:

The employees were amiable

Cons:

the difficulty in getting to rental company from airport. trying to coordinate the drop-off with no airport Avis office there being up charged for the rental

4,8 Mediocre

Dec 2017

Cons:

There is no AVIS station at the Santa Marta Airport. I had to drive to the city to pick up my car. No explanation, no word of excuse. The dropoff was set to be the airport. The AVIS employee showed up with 1 hour delay.

2,0 Poor

Aug 2017

Cons:

The car was a wreck with big scratches all over and it was lacking features which are now common on most cars even the cheapest. We thought about returning it several times but since it still took us from point A to point B, we preferred spending our time discovering the country instead. However, the drop-off was a nightmare. The employee at Santa Marta came up with new (tiny) scratches in the most random places and made us call the Cartagena office to explain it wasn't our fault. They said they will review all pictures of the car to determine whether it was caused by us with no apologies for the inconvenience. This whole thing took close to an hour, making us rush for our plane. We had substantially better service with Localiza for our rental between Bogota and Medellin, even though they are not international players. Avoid Avis.

2,0 Poor

Jul 2017

Cons:

No office or personnel present when I arrived at the specified drop-off location.

National

2,0

Poor

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Santa Marta Simon Bolivar Airport

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Locations in Santa Marta Simon Bolivar Airport

Simon Bolivar Intl Airport

+57 301 7560308

Monday	07:30 - 17:30
Tuesday	07:30 - 17:30
Wednesday	07:30 - 17:30
Thursday	07:30 - 17:30
Friday	07:30 - 17:30
Saturday	08:00 - 18:00
Sunday	00:00 - 00:00

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Reviews

2,0 Poor

Jan 2022

This was the worse experience.. I will never use Kayak again. I rented a car from National in Santa Marta; Colombia. What they did not tell me is Santa Marta has restrictions based on the last digit of the license plate so I could not drive the car on the third day I was there which was the day I had to return the car to airport. And they had only one car so I had to come back a day early and use taxis on final day.

Royal Rent-A-Car

2,6

Poor

No reviews available

One location in Santa Marta Simon Bolivar Airport

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Locations in Santa Marta Simon Bolivar Airport

Simón Bolívar International Airport

Opening times not available

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