Park Hotel Suisse

Two of the ladies at the "Welcome" Desk, Lucia and a blonde lady, both failed to comprehend the meaning of customer service. Prior to making our reservation, Lucia was visibly annoyed when I went into the hotel to enquire about availability and to book a room. I have never experienced such rude customer service in a hotel. If I had an alternative option, I would not have stayed at this hotel, because of the way the hotel staff spoke to us. Unfortunately on this occasion, I didn't have options as needed to make a same-day booking. However I would never stay at this hotel again and really hope the GM invests in training his staff on how to be polite as opposed to scaring guests away with their behaviour.

Convenient clean hotel good location plenty of scuba diving activity

A bit outdated and not very charming

good location and hotel with pool nearby the beach

Very old hotel with minimum confort (the wooden floor was broken in bedrooms and very dangerous : does not value 4 stars hotel at all (a 2 stars would be enough !!!)

Please write at least 15 words. The pool, the rooms, the staff, the location.

The very small showers. Lack of tourist information for things to do.

Only the view from the balcony (6th floor). The bay view of Santa Margherita Ligure was breathtaking.

The rooms and furniture are very old. The bathrooms have been designed for dwarves (very small). Two elevators large like a postage stamp. This hotel is not worth to carry 4 stars.