Pros (+) Everything was amazing
Cons (-) Having a corkscrew at the room
4 stars
Sheraton San Jose Hotel, Costa Rica
Photos of Sheraton San Jose Hotel, Costa Rica
Overview
Strategically located in Escazú, Sheraton San José Costa Rica Hotel offers a sophisticated lodging experience that seamlessly blends contemporary elegance with world-class service. With 170 soundproofed rooms, guests enjoy panoramic views, Sheraton Sweet Sleeper beds, complimentary Wi-Fi, and 50” IPTV Hospitality smart TVs—ensuring a comfortable and connected stay.Hotel facilities include a swimming pool, a fully equipped gym, and a steam room, all available 24/7, providing ideal options for relaxation and wellness. Additional conveniences such as complimentary parking, pet-friendly accommodations, and electric vehicle charging stations cater to the needs of every guest.At Sheraton San José, we offer a variety of stylish and flexible event spaces, ideal for both social and corporate functions of any size. From intimate meetings to large-scale conferences or unforgettable celebrations.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Sheraton San Jose Hotel, Costa Rica
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business centre
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Toilet with grab rails
- Upper floors accessible by lift
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Interconnected room(s) available
- Mountain view
- Storage available
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Microwave
- Coffee machine
- Dining table
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Eco tourism
- Casino
- Pool table
Pool and spa
- Outdoor pool
- Pool with a view
- Sauna
Parking and transportation
- Free parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Sheraton San Jose Hotel, Costa Rica
8.7
Very good
1631 verified ratings
Wonderful
1039
Very good
268
Good
172
Okay
69
Fair
32
Mediocre
18
Poor
33
Summary of reviews
Guests say
Guests appreciated the delicious breakfast options available at the hotel, but many expressed dissatisfaction with the cleanliness of the rooms and the overall service. Issues ranged from billing problems and delays in receiving requested items to safety concerns regarding the building's layout. Overall, while the breakfast was a highlight, the service and cleanliness left much to be desired.AI-generated from customer reviews
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Pros (+) I have enjoyed staying there for the last 3 years and will continue staying there I enjoy the Casino and the staff there
Cons (-) I don't have anything to say that I didn't enjoy
Cons (-) We've stayed here before and things were better then. This time we reserved a crib ahead of time, and when we arrived we were told that the crib is on its way. 30 minutes passed and still no crib and no word from anyone. I called reception again and they said that the crib was not coming anymore since they didn't have one for us anymore. They didn't offer any solutions, just said no crib. I asked ...
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Pros (+) The hotel staff was excellent with communication and accommodating my needs. The rooms were spacious, spotless, and well stocked with necessary items.
Cons (-) The hotel is a bit secluded and not within walking distance of anywhere, really.
Pros (+) The Sheratons transportation service is highly over priced use local cabs . They charge almost double the normal rate for shuttle service
Cons (-) The shuttle service is highly over priced and they don't know where they are going
Location
Route 27, San José 10203
What's nearby
- Cariari Country Club3.2 km
- Parque de Diversiones3.4 km
- Plaza Real Cariari3.8 km
- Estadio Nacional de Costa Rica5.3 km
- Parque Metropolitano La Sabana5.8 km
- Costa Rican Center of Science and Culture8.3 km
- San Jose Parque Central8.5 km
- Melico Salazar Theater8.5 km
- Plaza de la Cultura8.8 km
- Teatro Nacional de Costa Rica8.8 km
- Museo de Oro8.8 km
- Barrio Amón8.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton San Jose Hotel, Costa Rica
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See most recommended stays in San JoséGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8,4 | 6,8 km | San José Juan Santamaria Intl | 7,7 km |
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