|"Excellent location Very friendly staff."||(in 91 reviews)|
|"Friendly staff and great accommodations."||(in 73 reviews)|
|"Great value for the money!"||(in 7 reviews)|
|"Not enough hot water Bathroom to small"||(in 8 reviews)|
|"Old hotel, old rooms."||(in 25 reviews)|
|"This room was also subpar."||(in 27 reviews)|
Construction was confusing and no power
When we got to the room we didn't have power for the lights or the ac so I called downstairs (the phone worked) and they informed me you have to insert your keycard in a slot by the door to get power. Weird but ok, I'll play along. After a couple hours of trying to get the ac to work and trying to sleep without it, I ended up calling the desk and having them take a look. They couldn't figure it out and moved us to a room right next door, which was an upgrade. The staff was great and helpful with the situation but the new ac didn't work much better. All in all, not a bad hotel. Great location, there was free breakfast we didn't get to enjoy, they opened my bottle of wine, and took great care of my complaint. However, there was a lot of construction which was a little weird to deal with and the ac is a huge thing for me. From the north and my house is constantly freezing.
Close to everything
Proximity to everything. Warm water. Decent internet. Good quality sheets and comforter.
Bed was hard. TV did not work well. No microwave. Thin walls so you can hear everything. No washcloths provided. Bottom entrance closes too early.
Great Central location with all the necessities.
This hotel has everything you need and is located in the middle of san Jose with easy access to transportation and all the downtown museums.
I liked he location.
The fact that you could hear a conversation four rooms away.
I love the location. The breakfast in the morning was fantastic. And the room was very clean.
Our room didn't have a window. Just a glass door leading to a shaft.
Clean and simple hotel in the heart of San Jose
The hotel is pretty central to everything. The staff is helpful. The room wa clean.
Great front desk staff,(especially Christopher). Great walking location, such as, sight seeing around downtown, restaurants, shopping areas, and taxies was right there for your quick convenience, and even the city bus. Great breakfast every morning. I loved the place and look forward to returning soon.
The beds was a little hard, however it didn't stop me from sleeping.
Gem in downtown
Very good hotel + friendly staff + spacious rooms + comfortable beds + great location + free breakfast = awesome
Not what we expected
Staff was friendly and easy to work with. Included breakfast was very good.
Room felt old and dirty. Bed was very uncomfortable. There was no hot water in the shower. Very disappointed with this place.
The Balmoral Hotel offers Art Deco accommodations near the Museo de Oro. The hotel is connected to a shopping center, as well, and is within walking distance of the Jade Museum, National Center of Art and Culture, National Museum of Costa Rica, National Theater, and Spirogyra Butterfly Garden. Guests will find plenty of local dining in the area and select guest rooms feature city views.
Pets are not permitted at this hotel. Valet parking is available, free of charge, with limited parking available at the property. Airport transfers can be arranged for a fee, as well. There is complimentary WiFi in all areas of the hotel, which also offers a complimentary breakfast buffet each day and room service during limited hours. The hotel has a bar and lounge, a restaurant, and a coffee shop for guest enjoyment.
The front desk is open 24 hours a day and concierge services, including tickets/tour assistance, are provided. The hotel also has a hair salon and guest laundry facilities. There are 112 guest rooms and suites, as well as a a business center and fitness center that are both available 24 hours a day, as well. There is an ATM and meeting rooms are available.
Connecting rooms are available at this property. All guest rooms include air conditioning, minibars, premium bedding with down comforters, premium TV, a desk and phone, and an in-room safe. Rooms also offer a private bathroom with a hair dryer and complimentary toiletries. Ironing amenities are available by request, as well.
based on 1 143 reviews
Policies vary by room type and provider.
Balmoral Hotel is located at Central Ave, Between 7th And 9th St in Carmen, 2,3 km from the centre of San José. Museo de Oro is the closest landmark to Balmoral Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Balmoral Hotel.
Yes, Balmoral Hotel offers free Wi-Fi.
No, Balmoral Hotel does not offer free parking.
No, Balmoral Hotel does not offer free airport shuttle service.
Balmoral Hotel is 7,5 km from San José Tobias Bolanos Intl. Balmoral Hotel is 16,1 km from San José Juan Santamaria Intl.
Yes, Balmoral Hotel is a pet-friendly hotel.
No, Balmoral Hotel does not have a pool on-site.