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|"Superb buffet Helpful staff."||(in 30 reviews)|
|"Location is perfect for visiting Port Aventura."||(in 8 reviews)|
|"The half board food was excellent."||(in 20 reviews)|
|"Rude reseltionist bad food not clean"||(in 15 reviews)|
|"Options for eating at hotel terrible."||(in 25 reviews)|
|"Some staff were rude"||(in 17 reviews)|
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In general it is a very Good hotel, and located well.
Not enough options to eat when you come from the park. there is only one restaurant which will be very crowded and you have to wait in a long ques to enter. lots of variety to eat but sometimes majority has "Prok" in it which does not suit us as Muslims.
Great location near Port Aventura park, easy access to park. Breakfast is OK, but you have to choose half hour period for it in advance.
Long queues on reception(check-in tooks more than 1 hour!). Staff do it best, but check-in is very bad organized. Every check-in tooks very long time, because besides the check-in you have to choose breakfast time for each day, buy fast passes etc. It is very hard to wait so long time on arrival with kids, luggage after trip to hotel. Room was not cleaned properly. We have kitchenette in our room, but no any dishes, even glasses! This is ridicules. Room was very cold (we travelled in winter), air condition was working, but didn't help. We have tried to change the room to one in the main building (it seems to be not cold in the main building). To change the room, you have to do check-out before 11 and check-in after 14 (pack all your staff, leave it in luggage room). Plus, staff can not guarantee new room in the main building for us. Not comfortable restaurant. Tables in restaurant are placed too close to each other and staff gives tables to guests near each other. Even if there is no much people in the restaurant it is very noisy and feels overcrowded. Overall impression is poor. Staff is polite and friendly, but it seems that everything is organized to make guests feel as much uncomfortable as possible. Next time we better stay in hotel nearby with normal attitude to guests.
I was generally happy with our stay. We came with the children for the park and had plenty of opportunity to enjoy it and could also relax in the evening and sleep well. We took buffet dinner option and were very pleased with the selection and quality of food. Christmas atmosphere was a bonus.
Some renovation is required. Rooms are tired, so are are the carpets in the corridors, towels need to be replaced too.
Floor in the room in very poor condition..looks as tho the bathroom had flooded and lifted the imitation wooden floor..
The location was excellent because it was in the park. Buffet Breakfast and dinner were also very good and staff were helpful. I arrived late at night and missed my dinner on arrival so the hotel contacted me and offered my vouchers for lunch which was a nice touch.
It was a little expensive for what it is really but to be expected since you are accommodated in the park
Portaventura Hotel Gold River - Theme Park Tickets Included is found in the Salou area of Tarragona in Spain. It is a four-star hotel connected to a water park and convention center and is within a few short minutes of PortAventura World, Ferrari Land, and Llevant Beach. Visitors can reach the Lumine Mediterránea Beach Club & Golf and the Illuminated Fountain in less than an hour, on foot. The Salou Port Aventura Station is a half of an hour’s walk, and the Reus Airport is less than ten minutes by car.
The hotel is large and features a variety of onsite activities and amenities. There are three pools and a children’s pool, and water park access is available. There is a playground and a modern fitness center, as well as a game room. Those who have work to do will appreciate the business services center and meeting rooms. There is a 24-hour front desk service and concierge desk. Laundry facilities are available and porter services are there to help, as well as a luggage hold. There is an ATM on the premises.
There are 502 smoke-free rooms and they have climate controls, minibars, private bathrooms with hair dryers and toiletries. There are entertainment systems with satellite channels and flat screen TVs, and all rooms will have free Wi-Fi. There are work desks and direct dial phones, in addition to in-room safes. The bedding and linens are of a high quality and most have great views.
Portaventura Hotel Gold River - Theme Park Tickets Included is a property that features a bar, snack bar, formal restaurant, and several buffets, ensuring that dining is varied and fun.
based on 4 300 reviews
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Most popular landmarks
- PortAventura 0,6 km
- Cala de la Font 2,3 km
- Cala de la Font 2,3 km
- Playa de Llevant 2,4 km
- Playa Capellans 2,6 km
- Playa de Ponent 3,1 km