Alameda Palace

The beauty of the building, the proximity to the old town and our student daughter living in Salamanca. Exquisite furnishings in room, bath, hotel.

The electronic keycards provided for entering the room stopped functioning after about 36 hours. We got new ones 1 or 2 times each during our 4 night stay. No big problem, but perhaps fixable?

The hotel was beautiful and the room was large and clean. The king-size bed was very comfortable. The bathroom was clean, large and very nice - a lot of marble and glass and double sinks. The location was perfect - walking distance to everything (Plaza Mayor and all the sights) yet away from the hustle bustle. Was also walking distance to the train station. Parking at the hotel was very convenient. Lastly, there was a free computer available for guests in the lobby.

My brother-in-law was given a hard time about ordering just a coffee when he got up in the morning. He did not want to spend for the buffet breakfast since we were going out later.

Staff were extremely helpful and friendly. The hotel location was terrific. not on top of the noise but right near everything.

This hotel is convenient for walking from the Renfe train station (about ten minutes by foot) and for exploring in Salamanca. It is right on the edge of the old town. We really appreciated the complimentary use of the computer for internet access. Very nicely appointed decor.

There were no English language tv channels!!!!! And this is categorized as a five star hotel!???? We understand that every language cannot be represented in a tv menu, but surely this hotel accomodates many international guests and should realize that English is a major language in the world.

Concierges were excellent; taking all problems from parking/stopping/dealing with luggage in very busy area for traffic. This is very important when, like us, we are driving in an unfamiliar and busy city.

Breakfast area and staff awareness could be improved, but not a major problem