Pearl of Naithon

The location is the only good thing about this hotel.

People need to know how very unpleasant this property was. No one should have to pay for accommodation that is not clean and needs significant maintenance. I would also like to add how rude and unhelpful the lady in reception (Tik) was. A disappointing experience all round - not value for money. It started with trying to make phone contact with the Pearl of Naithon for two days and they wouldn’t answer their phones. At check in the lady was very rude and argumentative about the phones blaming me for ringing the wrong number at the wrong time. I tried three different numbers and none were answered. The apartment was not at all what was shown on bookings.com. It was musty and did not have the two single beds for our children pictured. Again when asked the lady at reception was rude and didn’t want to help. The air conditioning in the second bedroom didn’t work and the reception lady argued that it did for some time, before eventually saying she would get someone to look at it the following day (couldn’t get anyone to look at it on the weekend) and bring us a fan! The mustiness was overwhelming and very unpleasant. The air conditioning that did work seemed to add to the mustiness, I suspect the air conditioning units were full of mould and need cleaning. I would not recommend this place at all, despite other reviews being more positive. Unfortunately we had booked two nights and we couldn’t wait to get out of there after the first night. In fact I wanted to leave within the first two hours it was that unpleasant, but we had already paid for it and our budget was already stretched. And the only lady on reception was not willing to listen to any of our concerns. The linen was threadbare with holes and tears in them. Cheap and nasty for the price you pay. The bedding smelled (not clean and fresh but very musty)- so bad that I put essential oils on a tissue under my nose to try to take away the smell.