Find cheap flights on SAS

Pros: My flight has been cancelled

Pros: Easy, efficient

Cons: Entertainment, food, comfort

Cons: On time

Cons: The flight was cancelled without explanation

Cons: From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time

Pros: The crew was truly kind and accommodating.

Cons: The food wasn’t very good. I purchased the WiFi and it was TERRIBLE. I had work projects I was hoping to complete on the trip and I could barely get anything to load beyond email. Total waste of money and effort.

Pros: Everything was pleasant as expected except for one thing, mentioned below.

Cons: 45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know.

Cons: We seen other flights go out to the same destination before ours even though everyone should be delayed by the weather. Even flight taking off an hour after our scheduled flight got there a few hours earlier.

Pros: I had a middle row of seats that I was able to stretch out in and sleep.

Cons: Better Food Choices...not everyone likes cheese!!!

Missed flight

Pros: N/A

Cons: I was unable to make it to copenhagen due to missing my connection

Broken down airplane

Pros: The crew were fine and the boarding was efficient.

Cons: The TVs were really old - my husband’s broke and mine couldn’t actually play movies due to it not registering fingerprints. The pocket in front of me was also ripped open spilling those annoying in flights magazines and the airplane smelled like the lavatory which was 6 rows up... just broken down and not well maintained. It was only a 9.5 hour flight but I expected better from SAS.

Pros: Good selection of movies and music. Food was mediocre.

Cons: Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again.

cancelled 1 day before

Cons: SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled.

Delay

Pros: Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better.

Pros: Good service from flight deck and cabin crew. Clean and comfortable

Cons: Take-off was nearly an hour late. No complimentary food and coffee was instant and very average.

Unexpected

Pros: For a middle seat, it wasn’t bad

Cons: The seat I selected was changed. I selected 45C and was assigned 54 E Upon check-in. Why? An aisle seat vs middle seat when I paid full faire is unacceptable. Also it was not made clear that I would have had to pay to check luggage. $120??!!!! I always carry on and this could have been easily avoided by not bringing gifts. Again, $120?!!!!! On top of an $1100 flight? You have to be kidding me.

SAS business

Pros: The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing.

Cons: In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing.

Late

Cons: Late departure. No roof during queuing for loading and rain...