Good to know
|Distance to city centre||0,8 km|
|Distance to airport||8,9 km|
Time of year
Show reviews that mention
|air conditioning||in 16 reviews|
|city center||in 22 reviews|
|coffee making kit||in 3 reviews|
|creative decor||in 12 reviews|
|elevator is very small||in 4 reviews|
|et la||in 2 reviews|
|france||in 8 reviews|
|friendly staff||in 25 reviews|
|good rooms||in 7 reviews|
|hotel and was good||in 30 reviews|
|location room||in 60 reviews|
|location was the best thing||in 9 reviews|
|mini bar||in 7 reviews|
|modern in style||in 2 reviews|
|near city||in 16 reviews|
|nice breakfast||in 20 reviews|
|public parking||in 38 reviews|
|room decor was tired||in 13 reviews|
|rouen||in 7 reviews|
|short driving||in 3 reviews|
|walking distance||in 18 reviews|
|wifi was not free||in 6 reviews|
|yelling at all hours||in 8 reviews|
Location was great
While The location is very good, very close to the centre, there is no air conditioning and as the temperature was very high, there was a heat wave, we called reception to ask for a fan, to be told "no". I really think fans should be available in the rooms in the summer. We spent a very uncomfortable night, and hardly slept, as we left the windows open for air, which there wasn't really, and when we did manage to nod off, were woken by people and scooters etc passing outside. A fan in our room would've made a huge difference. They should invest!
Only the two receptionists were nice and polite.
The director is absolutely not flexible and is rude. He refused to cancel our reservation made by mistake after only 5min. No negotiation possible. No way to talk to him directly. He ruined our stay in Rouen. No AC in the rooms for a 3stars... such a shame.
The location was excellent for exploring the Old Town. It was easy to find walking from the station with luggage - all down hill. On the return, we took a taxi because it was only a five minute drive, but well worth it with luggage. There were two pillow options! This was lovely because all of the hotels I stayed at prior had given me a headache, due to being too tall, firm and uncomfortable.
Approach of hotel staff. Excellent. Advising, helping with arrangement of local transport, recommending nice places for dinner.
Efficient and clean
A stay at Hôtel de l'Europe places you in the heart of Rouen, within a 10-minute walk of Rouen Cathedral and Rue du Gros-Horloge. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.
based on 309 reviews
Things to know
- Friendly service
- Near city centre
Policies vary by room type and provider.
Reviews about Hôtel de l'Europe
Most popular landmarks
- Le Gros-Horloge 149 m
- Jeanne d'Arc Church 191 m
- Museum of Joan of Arc 196 m
- Place du Vieux-Marche 232 m
- Cathédrale Notre-Dame de Rouen 0,4 km
- Musee des Beaux-Arts 0,5 km
|Deauville St Gatien||67,8 km|
|Paris-Gare du Nord||111,2 km|
|Paris-Gare de l'Est||111,6 km|