Hôtel Azur Reims

Dislike: 1) there is no lift, but ok - you are warned in advance. But the staircase is very steep and stairs are very narrow (about 10 cm wide) - so lifting my heavy suitcase onto the second floor after rolling it along digged streets around Reims train station (seems there was a sudden announcement that there was a treasure buried somewhere nearby) and afterwards along a block road almost without a sidewalk was a real nightmare; 2) my card was charged (not preauthorized without me knowing it) - the owner told it to me when I wanted to pay in the morning

2) in my very small room there was no real door between the room and absurdly small bathroom - only a wooden vent with wooden bars inserted in it at an angle - so vapour from the shower and smell in the room from the toilet. And there is an announcement in the bathroom asking not to use water flush in the toilet during the night! 3) very serious: when I asked to use their luggage room next morning, I was told that the hotel is closed on sunday, so it was impossible! The owner said it was advertized at booking.com (false). But she found a solution - I had to go to their garage (5 minutes walk), open a big garage door, leave a luggage, close the door, in the evening to do the same thing, then return to the hotel and leave a key in th post