Comfort Inn Raleigh Midtown
1001 Wake Towne Drive, Raleigh, NC, United States
+1 919 828 1813From
R1 833
Cheapest
rate per night
8,3
Great
based on 625 reviews
About Comfort Inn Raleigh Midtown
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi, Breakfast, and Parking for free
Situated near the airport, this hotel is within 1 mile (2 km) of Duke Raleigh Hospital and Duke university affiliated physicia. Raleigh Flea Market and North Hills Shopping Center are also within 3 miles (5 km).
Photos of Comfort Inn Raleigh Midtown
Property safety measures
Comfort Inn Raleigh Midtown has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
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King rooms(R1 833 - R3 232)
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Standard rooms(R1 854 - R2 722)
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Double rooms(R2 139 - R2 354)
Double room
Queen rooms(R1 854 - R2 686)
Amenities at Comfort Inn Raleigh Midtown
- Outdoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Health and safety
- Daily housekeeping
- Physical distancing in dining areas
- Physical distancing rules
- CCTV in common areas
- Hand sanitiser in guest accommodation and key areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Safe
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Multi-lingual staff
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Roll-in shower
- Disabled access
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Allergy-free room
- Upper floors accessible by lift
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Dining
- Breakfast included
- Food can be delivered to guest accommodation
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Interconnected room(s) available
- Pool view
- Storage available
- Telephone
- Carpeted
- Tile/marble floor
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Complimentary breakfast
Pool
- Outdoor pool
- Pool towels
Fitness
- Fitness centre
Reviews of Comfort Inn Raleigh Midtown
8,3
Based on 625 verified guest reviews
8,1Friends
8,3Couples
8,2Families
8,4Solo
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Pros:Location, close to restaurants, like able staff. Enjoyed the security guard they had
Cons:Thought we had reserved a two bed room, found out it only had one. Staff was able to give us a portable bed.
Cons:Room,staff
Pros:The breakfast was welcome -- waffles, etc.
Pros:The hotel itself is clean and comfortable, and the day staff is fine. All of our problems were with the inadequately trained night staff.
Cons:Due to numerous flight delays, we arrived late, around 3 a.m. The only staff there was the night auditor and the security guard. The computers were running nightly reports, so while the night auditor could see our reservation, he apparently lacked either the training or the authority to get us into our already-paid-for room until the reports finished. After waiting in the lobby for a half hour, with a fussy baby, he informed us that the report he had insisted on continuing had just marked us as no-shows, charged us, and canceled our reservation. He then offered to check us in at the walk-in rate, about 50% higher than we had reserved online, in addition to our reservation that had already been charged. After a half hour of arguing, and booking.com customer service attempting to convince him to honor our reservation, he offered us a slightly reduced rate, but still charging us twice. I informed him that I was going to get my attorney (family members staying in the same hotel) to explain his obligations to him. As I was explaining the situation to my family, at 4 a.m., he called my cell phone to inform me that it had been taken care of, and apologized profusely. I don't know what changed, but it was clear that he was not adequately trained in the hospitality industry, and lacked the authority to override his computer system that every desk clerk who has ever checked me in late has either had or not needed. He eventually made it right, but only after making a very long and stressful day even longer and more stressful. On a positive note, everything else was fine. If they'd just keep an actual hospitality worker on staff at night, this would probably be a 5 star review. I hope they don't discipline him for this, because it wasn't his fault. He was just in way over his head.
Pros:The staff was very responsive and helpful. It was great to breakfast included and there were enough good choices to suit both of us.
Cons:The hotel felt a little tired although clean. It is in need of a good overhaul not just a little fixing up here and there especially since it sits right behind an nicely updated Courtyard by Marriott.
Location
1001 Wake Towne Drive, Raleigh, NC
What's nearby
- North Hills Shopping Center2.3 km
- Mordecai House3.6 km
- Tucker House4.4 km
- NC Museum of Natural Sciences4.6 km
- North Carolina Museum of Natural Sciences4.8 km
- North Carolina Museum of History4.9 km
- North Carolina State Capitol5 km
- Marbles Kids Museum5.2 km
- Raleigh City Hall5.3 km
- Marsh Creek Park5.3 km
- Contemporary Art Museum of Raleigh5.6 km
- Raleigh City Auditorium6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Comfort Inn Raleigh Midtown
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See most recommended stays in RaleighGood to know
Value for money | 8,4 |
|---|---|
Distance to city centre | 5,6 km |
Nearest airport | Raleigh-Durham |
Distance to airport | 15,9 km |