Hotel Citadelle

3 stars
4800 Boulevard Wilfrid-Hamel, Québec City, QC, Canada
Québec City, Canada
6,8
Okay
based on 1466 reviews
1 466 reviews
Thu 25/12
-
Fri 26/12
1 room, 2 guests
Deals from
R2 285
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
R2 285
King room, bed type unknown
R2 451
King room, bed type unknown
R2 500
4 more Hotel Citadelle deals
4 more Hotel Citadelle deals
Photos of Hotel Citadelle
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Boasting a Jacuzzi, Hotel Citadelle is situated in Quebec City and offers comfortable accommodation. It also provides on-site parking and Aquarium du Quebec, Universite Laval and Laval University are a short car trip away.

A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. Wi-Fi is also provided.

Rooms at Hotel Citadelle are comfortable and offer a refrigerator, a microwave and a dishwasher. They are also equipped with a hair dryer and an oven.

The area around the hotel has a variety of restaurants and cafés. The La Citadelle de Quebec, Ice Hotel and Parliament Building can be easily accessed by car.

6,8
Okay rating
Based on 1 466 verified guest reviews

Latest deals for Hotel Citadelle

Thu 25/12
Fri 26/12
Type of stay
Booking link
No inclusions
R2 285
No inclusions
R2 451
No inclusions
R2 500
No inclusions
R3 607
No inclusions
R1 182
No inclusions
R1 269
No inclusions
R1 272
No inclusions
R1 269
No inclusions
R1 412
No inclusions
R1 469
No inclusions
R1 232
No inclusions
R1 267
No inclusions
R1 268
No inclusions
R1 341
No inclusions
R1 360
No inclusions
R1 363
No inclusions
R1 366
No inclusions
R1 381
No inclusions
R1 435
No inclusions
R1 552
No inclusions
R1 089
No inclusions
R1 107
No inclusions
R1 137
No inclusions
R1 156
No inclusions
R1 212
No inclusions
R1 226
No inclusions
R2 306
No inclusions
R3 878
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Hotel Citadelle

  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Pyjamas
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Shared kitchen
  • Dishwasher
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Dining area
  • Kitchen

Bathroom

  • Shared bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Private entrance

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Key access
  • Key card access
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Workspace

  • Fax/photocopying
  • Desk

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking

Outdoor

  • Outdoor dining area

Laundry

  • Iron and ironing board

Reviews of Hotel Citadelle

6,8
Okay
1466 verified ratings
Wonderful
327
Very good
285
Good
312
Okay
175
Fair
168
Mediocre
63
Poor
136

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. While some praised the friendly staff and good location, many others expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues such as misleading room pictures and poor customer service were frequently mentioned.
AI-generated from customer reviews
Location9 out of 10
Cleanliness0.5 out of 10
Service0 out of 10
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All reviews

6.0
Okay
Lizzy Wei, Jun 2016
Cons (-) There seem to be hotel rooms and motel rooms at the same facility. The pics online were of nice hotel rooms but the room we stayed in was a motel next to the main building, the floor was sticky and furniture was bare minimum. It was very cheap, though, so you get what you pay for.

Location

4800 Boulevard Wilfrid-Hamel, Québec City, QC

What's nearby

  • Les Galeries de la Capitale3.6 km
  • PEPS4.5 km
  • Laval University4.8 km
  • Laurier Quebec4.9 km
  • Aquarium du Quebec6.7 km
  • Cartier-Brebeuf National Historic Site7 km
  • Quebec City Armoury8.6 km
  • Parliament Building8.6 km
  • Price Building9 km
  • Ursulines de Quebec Museum9.1 km
  • Citadelle of Quebec9.1 km
  • La Maison Simons9.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 063070, 2026-07-31

When to book a room at Hotel Citadelle

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Citadelle

  • Where is Hotel Citadelle located?

    Hotel Citadelle is located at 4800 Boulevard Wilfrid-Hamel in Duberger-Les Saules, 8,5 km from the centre of Québec City. Les Galeries de la Capitale is the closest landmark to Hotel Citadelle.

  • When is check-in time and check-out time at Hotel Citadelle?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Citadelle.

  • Does Hotel Citadelle offer free Wi-Fi?

    Yes, Hotel Citadelle offers free Wi-Fi.

  • Does Hotel Citadelle offer free parking?

    Yes, Hotel Citadelle offers free parking.

  • How far is Hotel Citadelle from the airport?

    Hotel Citadelle is 5 km from Québec City.

  • How does KAYAK find such great Hotel Citadelle hotel deals?

    KAYAK scours the web for all room deals available at Hotel Citadelle in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Citadelle and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Citadelle.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Repotel Henri IV Québec7.8 Good (3 657 reviews)0,49 kmWi-Fi, Tea/coffee maker, Coffee machineR1 187+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0,58 kmWi-Fi, Free toiletriesR1 156+
3-star hotel
Quality Inn8.2 Excellent (2 576 reviews)0,9 kmIndoor pool, Fitness centre, Free Wi-FiR1 674+
2-star hotel
8% cheaper
Hotel & Motel le Luxembourg
5.4 Okay (640 reviews)0,93 kmBar/Lounge, Free Wi-Fi, Business centreR1 014+

Cheapest

See cheapest stays in Québec City
2-star hotel
8% cheaper
Hotel & Motel le Luxembourg
5.4 Okay (640 reviews)0,93 kmBar/Lounge, Free Wi-Fi, Business centreR1 014+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0,58 kmWi-Fi, Free toiletriesR1 156+
3-star hotel
Repotel Henri IV Québec7.8 Good (3 657 reviews)0,49 kmWi-Fi, Tea/coffee maker, Coffee machineR1 187+
2-star hotel
Hotel & Suites Monte-Cristo
7.6 Good (2 489 reviews)1,05 kmWi-Fi, Free parking, Wi-Fi available in all areasR1 273+

Most recommended

See most recommended stays in Québec City
3-star hotel
Quality Inn8.2 Excellent (2 576 reviews)0,9 kmIndoor pool, Fitness centre, Free Wi-FiR1 674+
3-star hotel
Repotel Henri IV Québec7.8 Good (3 657 reviews)0,49 kmWi-Fi, Tea/coffee maker, Coffee machineR1 187+
2-star hotel
Hotel & Suites Monte-Cristo
7.6 Good (2 489 reviews)1,05 kmWi-Fi, Free parking, Wi-Fi available in all areasR1 273+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0,58 kmWi-Fi, Free toiletriesR1 156+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,1
8,5 km
Québec City
5,0 km

Everything you need to know for your stay in Québec City

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