New Town - Apple Apartments

Room is 12minutes walk from reception where you have to take the key and give back when check out. this is very inconvenient for first time visitor to Prague

It took us more than 3 hours to find the place. The staff was not helpful either and our grievances were not resolved. The back entrance of the building opened to a street which did not feel safe or appropriate. Also, we were misled during booking. We were not aware until we checked in it at 11 30 pm that it was a shared apartment with shared bathroom between 3 rooms. After requesting the change the accommodation or refund the next day for the wrong booking, they put the blame on us saying firmly they had put up everything on the booking website. We gave them a benefit of doubt as we made last minute bookings, which was proved otherwise that night when a family of 4 (allotted only one bedroom with a double bed inspite of booking 2) entered to share the apartment and were also completely unaware of it being a shared apartment.

Really clean and and acceptable quality of furniture. Nice view from balcony.

Terrible localization, we couldn't find a reception because of spam filter that deleted their mail that it's in complately different place than hostel itself. No signs, no banners.